60 Ratings
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Score 8 out of 101
2 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

SambaSaaS

I highly recommend SambaSaaS to businesses managing multiple websites and social media accounts. I also recommend it for entrepreneurs who need to manage international branches and international clients
Monique Danao profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
SambaSaaS
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
SambaSaaS
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
SambaSaaS
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
SambaSaaS
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
SambaSaaS
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
SambaSaaS
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
SambaSaaS
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
SambaSaaS
List management
Adobe Business Catalyst (Discontinued)
3.1
SambaSaaS
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
SambaSaaS

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
SambaSaaS
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
SambaSaaS
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
SambaSaaS
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
SambaSaaS
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
SambaSaaS

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
SambaSaaS
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
SambaSaaS
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
SambaSaaS

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
SambaSaaS
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
SambaSaaS
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
SambaSaaS

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
SambaSaaS
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
SambaSaaS
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
SambaSaaS
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
SambaSaaS

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
SambaSaaS
API
Adobe Business Catalyst (Discontinued)
7.6
SambaSaaS
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
SambaSaaS
Customizability
Adobe Business Catalyst (Discontinued)
6.0
SambaSaaS
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
SambaSaaS

Pros

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo

SambaSaaS

  • SambaSaaS helps me schedule posts across all my social media accounts and track results in a user-friendly dashboard. I also use it to repost content from authoritative sites in my niche and repost old social media posts.
  • SambaSaaS helps me get my blog posts optimized and distributed to popular influencers and top news sites.
  • SambaSaaS has geolocated and toll-free SeoSamba tracking phone numbers. This lets me make inbound and outbound phone calls, so that I can contact my clients from anywhere in the world. Each call is tracked and recorded, so I can easily review the calls I made.
  • SambaSaaS helps me flag long-tail keywords, access weekly keyword ranking variations via email and view critical queries’ reports. This includes graphical reports and tables for top #1 listing, top 5 rising keywords and newly listed keywords. I also use the keywords opportunities finder tool to determines the potential keywords that can skyrocket my site’s traffic.
  • I use SambaSaas to manage and create my referral program. I also use it to create coupons, customer incentives, or miscellaneous delivery options, all of which help motivate my customers to shop in my online store.
  • SambaSaaS helps me create and send drip campaign emails to different customer segments. I even use it to customize messages based on cart content and request post-purchase reviews.
  • SambaSaaS gives me a quick overview of SEO reports, social network analytics, and important metrics for multiple websites.
  • SambaSaaS has a centralized cloud-based interface, which I use to manage my multiple websites.
  • SambaSaaS comes with beautifully-designed pre-packed themes that can be downloaded for free.
Monique Danao profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo

SambaSaaS

  • It has a lot of features. So, it's kind of difficult to get started and to learn every feature in the software. However, once you get used to SambaSaaS, it's fairly easy to navigate.
Monique Danao profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo

SambaSaaS

No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo

SambaSaaS

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

SambaSaaS

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

SambaSaaS

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo

SambaSaaS

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

SambaSaaS

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

SambaSaaS

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French profile photo

SambaSaaS

Both Infusionsoft and SambaSaaS are popular email marketing tools. However, I chose SambaSaaS because it helped me manage multiple websites, social media accounts and create SEO-friendly landing pages
Monique Danao profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

SambaSaaS

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • Adobe Business Catalyst allows us to offer our clients a custom design, custom functionality with the use of web apps, and the ability to easily update their websites.
Debra Scarpa profile photo

SambaSaaS

  • It helped me automate my email marketing campaigns, so that I could generate more leads for my business.
Monique Danao profile photo

Screenshots

Adobe Business Catalyst (Discontinued)

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Business Catalyst (Discontinued) Editions & Modules

Adobe Business Catalyst (Discontinued)
Additional Pricing Details

SambaSaaS

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$299*
1.  per installation

SambaSaaS Editions & Modules

SambaSaaS
Edition
Standard monthly license
$1091
Tracking phone number
$52
1. per domain
2. per local number
Additional Pricing Details
You can take advantage of many SambaSaaS features regardless of your website platform. However, SambaSaaS offers even more functionalities when your website is also powered by WordPress, SeoToaster CMS, SeoToaster E-commerce or SeoToaster CRM. SeoSamba offers migration package with or without look & feel re-design, but always including a comprehensive search engine optimization process that is implemented on your behalf. What's unique about it? SeoSamba benchmarks your existing search ranking positions, and offers a 60 days post-release improvement guarantee. Migration packages costs vary usually between $1500 and $2500 range or most small businesses clients.

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