63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5 out of 100
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor | TrustRadius Reviewer

SDL Tridion

SDL Tridion works well for organizations with a large website with a lot of content to continuously create and manage. The use of page templates and component presentations makes creating new pages fairly straightforward. It can be a little cumbersome when it comes to trying to "break from the norm" and build web pages that are outside of the template-driven format; however, there are ways around this to create pages that break away from the normal page-template format of the website. In this regard, SDL Tridion can be pretty flexible, allowing us to create a lot of custom functionality to keep up with constantly changing web trends.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.5
SDL Tridion
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.3
SDL Tridion
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
SDL Tridion
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.9
SDL Tridion
Landing pages
Adobe Business Catalyst (Discontinued)
7.0
SDL Tridion
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
SDL Tridion
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
SDL Tridion
Email deliverability reporting
Adobe Business Catalyst (Discontinued)
7.9
SDL Tridion
List management
Adobe Business Catalyst (Discontinued)
3.0
SDL Tridion
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
SDL Tridion

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
SDL Tridion
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
SDL Tridion
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
SDL Tridion
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
SDL Tridion
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.6
SDL Tridion

Campaign Management

Adobe Business Catalyst (Discontinued)
2.3
SDL Tridion
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
SDL Tridion
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
SDL Tridion

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
SDL Tridion
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
SDL Tridion
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
SDL Tridion

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
SDL Tridion
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
SDL Tridion
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
SDL Tridion
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
SDL Tridion

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.6
SDL Tridion
9.5
API
Adobe Business Catalyst (Discontinued)
7.9
SDL Tridion
9.0
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
SDL Tridion
Customizability
Adobe Business Catalyst (Discontinued)
6.0
SDL Tridion
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
SDL Tridion
Internationalization / multi-language
Adobe Business Catalyst (Discontinued)
SDL Tridion
10.0

Security

Adobe Business Catalyst (Discontinued)
SDL Tridion
10.0
Role-based user permissions
Adobe Business Catalyst (Discontinued)
SDL Tridion
10.0

Web Content Creation

Adobe Business Catalyst (Discontinued)
SDL Tridion
7.0
WYSIWYG editor
Adobe Business Catalyst (Discontinued)
SDL Tridion
8.0
Code quality / cleanliness
Adobe Business Catalyst (Discontinued)
SDL Tridion
9.0
Admin section
Adobe Business Catalyst (Discontinued)
SDL Tridion
8.0
Page templates
Adobe Business Catalyst (Discontinued)
SDL Tridion
5.0
Library of website themes
Adobe Business Catalyst (Discontinued)
SDL Tridion
5.0
Mobile optimization / responsive design
Adobe Business Catalyst (Discontinued)
SDL Tridion
6.0
Publishing workflow
Adobe Business Catalyst (Discontinued)
SDL Tridion
10.0
Form generator
Adobe Business Catalyst (Discontinued)
SDL Tridion
5.0

Web Content Management

Adobe Business Catalyst (Discontinued)
SDL Tridion
6.6
Content taxonomy
Adobe Business Catalyst (Discontinued)
SDL Tridion
10.0
SEO support
Adobe Business Catalyst (Discontinued)
SDL Tridion
9.0
Bulk management
Adobe Business Catalyst (Discontinued)
SDL Tridion
6.0
Availability / breadth of extensions
Adobe Business Catalyst (Discontinued)
SDL Tridion
5.0
Community / comment management
Adobe Business Catalyst (Discontinued)
SDL Tridion
3.0

Pros

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak | TrustRadius Reviewer

SDL Tridion

  • Makes it easy to spin up a new site quickly
  • Allows for numerous users to work on the same site without conflicting with each other's changes
  • Allows you to unpublish changes or revert to old versions if you make a mistake
  • Allows you to time publishing actions (for example, you can set it to happen overnight)
Kirsten McGlone | TrustRadius Reviewer

Cons

Adobe Business Catalyst (Discontinued)

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler | TrustRadius Reviewer

SDL Tridion

  • Doesn't work well in all browsers. Tridion is a Microsoft product so they really push IE; however, now-a-days it SHOULD work in all browsers. Even though they say to use IE, Chrome actually functions the best with Tridion.
  • It uses Dreamweaver Syntax. Dreamweaver syntax is completely out-dated and SDL really needs to come up with a better way of looping through content by using it's own structure or using .NET syntax to loop through items - Dreamweaver syntax is not the way to go
  • Component Templates and Page Templates. Tridion uses Component Templates and Dreamweaver templates to display content and store the content that is to be displayed. These 2 items could easily be converted into 1 group of items, but SDL chose to keep them separate therefore increasing the complexity of Tridion
  • Steep learning curve. Tridion has a very steep learning curve and it will take some time to train people on it. We had to hire 4 Tridion experts (at probably around $1000 / day) to get everyone trained on Tridion and then build the structure for Tridion
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus | TrustRadius Reviewer

SDL Tridion

SDL Tridion 6.3
Based on 15 answers
I believe SDL Tridion is the best CMS product out there currently. Every CMS has its problems and strengths but SDL Tridion overall seems like the best solution for large enterprise corporations. The fact that it can be implemented in java or .net makes it attractive to many clients
Piti Itharat | TrustRadius Reviewer

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler | TrustRadius Reviewer

SDL Tridion

SDL Tridion 8.5
Based on 2 answers
The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever | TrustRadius Reviewer

SDL Tridion

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever | TrustRadius Reviewer

SDL Tridion

No score
No answers yet
No answers on this topic

Support Rating

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.8
Based on 6 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus | TrustRadius Reviewer

SDL Tridion

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever | TrustRadius Reviewer

SDL Tridion

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.8
Based on 4 answers
Pretty easy to do
Jerry Dever | TrustRadius Reviewer

SDL Tridion

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French | TrustRadius Reviewer

SDL Tridion

It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
Anonymous | TrustRadius Reviewer

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever | TrustRadius Reviewer

SDL Tridion

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz | TrustRadius Reviewer

SDL Tridion

  • SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
  • The learning curve is very slow, so training takes a lot of time and cost.
  • The revamped corporate site looks clean, modern, and is mobile-friendly.
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SDL Tridion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)
6.0
SDL Tridion
8.0

Likelihood to Renew

Adobe Business Catalyst (Discontinued)
9.4
SDL Tridion
6.3

Usability

Adobe Business Catalyst (Discontinued)
9.7
SDL Tridion
8.5

Reliability and Availability

Adobe Business Catalyst (Discontinued)
9.0
SDL Tridion

Performance

Adobe Business Catalyst (Discontinued)
8.2
SDL Tridion

Support Rating

Adobe Business Catalyst (Discontinued)
8.8
SDL Tridion

Online Training

Adobe Business Catalyst (Discontinued)
8.6
SDL Tridion

Implementation Rating

Adobe Business Catalyst (Discontinued)
9.8
SDL Tridion

Scalability

Adobe Business Catalyst (Discontinued)
9.0
SDL Tridion

Add comparison