Adobe Business Catalyst (Discontinued) vs. Tridion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Business Catalyst (Discontinued)
Score 8.4 out of 10
N/A
Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of life (EOL) since 2020.
$10
per month
Tridion
Score 9.0 out of 10
N/A
Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions for global reach. Its key components include: Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets,…N/A
Pricing
Adobe Business Catalyst (Discontinued)Tridion
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Business Catalyst (Discontinued)Tridion
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Business Catalyst (Discontinued)Tridion
Top Pros
Top Cons
Features
Adobe Business Catalyst (Discontinued)Tridion
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Adobe Business Catalyst (Discontinued)
6.6
14 Ratings
15% below category average
Tridion
9.1
8 Ratings
17% above category average
API7.911 Ratings8.36 Ratings
Internationalization / multi-language00 Ratings10.07 Ratings
Security
Comparison of Security features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Tridion
9.0
9 Ratings
12% above category average
Role-based user permissions00 Ratings9.09 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Tridion
8.5
8 Ratings
11% above category average
WYSIWYG editor00 Ratings8.08 Ratings
Code quality / cleanliness00 Ratings8.07 Ratings
Admin section00 Ratings9.08 Ratings
Page templates00 Ratings9.08 Ratings
Library of website themes00 Ratings8.24 Ratings
Mobile optimization / responsive design00 Ratings9.07 Ratings
Publishing workflow00 Ratings9.08 Ratings
Form generator00 Ratings8.33 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Tridion
7.6
8 Ratings
4% above category average
Content taxonomy00 Ratings9.07 Ratings
SEO support00 Ratings9.06 Ratings
Bulk management00 Ratings9.08 Ratings
Availability / breadth of extensions00 Ratings8.35 Ratings
Community / comment management00 Ratings3.03 Ratings
Best Alternatives
Adobe Business Catalyst (Discontinued)Tridion
Small Businesses
Divi
Divi
Score 9.8 out of 10
Divi
Divi
Score 9.8 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Storyblok
Storyblok
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Business Catalyst (Discontinued)Tridion
Likelihood to Recommend
6.0
(21 ratings)
9.9
(22 ratings)
Likelihood to Renew
9.4
(10 ratings)
6.3
(15 ratings)
Usability
9.7
(4 ratings)
8.5
(2 ratings)
Availability
9.0
(4 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.6
(5 ratings)
-
(0 ratings)
Online Training
8.6
(2 ratings)
-
(0 ratings)
Implementation Rating
9.6
(3 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe Business Catalyst (Discontinued)Tridion
Likelihood to Recommend
Discontinued Products
The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
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RWS Group
Love the product and I really like how we use it for public sites. The only negative aspect is that it is just hard to find Tridion devs that understand the tool, grasp .net, react, and understand the blueprint, etc.
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Pros
Discontinued Products
  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
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RWS Group
  • Makes it easy to spin up a new site quickly
  • Allows for numerous users to work on the same site without conflicting with each other's changes
  • Allows you to unpublish changes or revert to old versions if you make a mistake
  • Allows you to time publishing actions (for example, you can set it to happen overnight)
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Cons
Discontinued Products
  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
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RWS Group
  • Tridion is complicated in enough ways that it makes it difficult to train new users. Therefore, we have to limit the number of people with access to the system since we have not yet implemented Workflow.
  • When something goes wrong (items fail to publish, or there is unexpected behavior with components), there is little explanation provided that would point us in the right direction to troubleshoot. As a result, content Authors and Editors have to frequently ask for IT assistance.
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Likelihood to Renew
Discontinued Products
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
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RWS Group
I am giving this a semi-high rating because we have already got Tridion up and running and we are still in the process of moving the sites over to Tridion. It is unlikely we will be moving things to a new CMS AGAIN in the near future as the cost to get Tridion was high.
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Usability
Discontinued Products
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
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RWS Group
The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
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Reliability and Availability
Discontinued Products
very few issues with availability
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RWS Group
No answers on this topic
Performance
Discontinued Products
Very few issues
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RWS Group
No answers on this topic
Support Rating
Discontinued Products
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
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RWS Group
No answers on this topic
Online Training
Discontinued Products
bcgurus.com kiyuco
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RWS Group
No answers on this topic
Implementation Rating
Discontinued Products
Pretty easy to do
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RWS Group
No answers on this topic
Alternatives Considered
Discontinued Products
As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
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RWS Group
It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
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Scalability
Discontinued Products
It's easy to build small sites or large sites and there is lots of templating.
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RWS Group
No answers on this topic
Return on Investment
Discontinued Products
  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
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RWS Group
  • SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
  • The learning curve is very slow, so training takes a lot of time and cost.
  • The revamped corporate site looks clean, modern, and is mobile-friendly.
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ScreenShots