What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

SDL Tridion Sites

36 Ratings
Score 6.2 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

SDL Tridion Sites

I think it is really well suited for users who have multiple sites that need to inherit from a parent site, and want easy mass publishing options with the opportunity to also localize/personalize content to a lower level site.
Kirsten McGlone profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
SDL Tridion Sites
WYSIWYG email editor
Adobe Business Catalyst
2.7
SDL Tridion Sites
Dynamic content
Adobe Business Catalyst
8.9
SDL Tridion Sites
Ability to test dynamic content
Adobe Business Catalyst
7.3
SDL Tridion Sites
Landing pages
Adobe Business Catalyst
6.6
SDL Tridion Sites
A/B testing
Adobe Business Catalyst
7.0
SDL Tridion Sites
Mobile optimization
Adobe Business Catalyst
8.0
SDL Tridion Sites
Email deliverability
Adobe Business Catalyst
8.2
SDL Tridion Sites
List management
Adobe Business Catalyst
3.3
SDL Tridion Sites
Triggered drip sequences
Adobe Business Catalyst
6.8
SDL Tridion Sites

Lead Management

Adobe Business Catalyst
1.9
SDL Tridion Sites
Lead nurturing
Adobe Business Catalyst
1.9
SDL Tridion Sites
Lead scoring and grading
Adobe Business Catalyst
2.3
SDL Tridion Sites
Data quality management
Adobe Business Catalyst
1.5
SDL Tridion Sites
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
SDL Tridion Sites

Campaign Management

Adobe Business Catalyst
2.5
SDL Tridion Sites
Calendaring
Adobe Business Catalyst
2.6
SDL Tridion Sites
Event/webinar marketing
Adobe Business Catalyst
2.4
SDL Tridion Sites

Social Media Marketing

Adobe Business Catalyst
8.2
SDL Tridion Sites
Social sharing and campaigns
Adobe Business Catalyst
7.8
SDL Tridion Sites
Social profile integration
Adobe Business Catalyst
8.6
SDL Tridion Sites

Reporting & Analytics

Adobe Business Catalyst
7.1
SDL Tridion Sites
Dashboards
Adobe Business Catalyst
8.1
SDL Tridion Sites
Standard reports
Adobe Business Catalyst
7.1
SDL Tridion Sites
Custom reports
Adobe Business Catalyst
6.2
SDL Tridion Sites

Platform & Infrastructure

Adobe Business Catalyst
6.3
SDL Tridion Sites
6.9
API
Adobe Business Catalyst
6.6
SDL Tridion Sites
5.8
Role-based workflow & approvals
Adobe Business Catalyst
7.1
SDL Tridion Sites
Customizability
Adobe Business Catalyst
6.1
SDL Tridion Sites
Integration with Salesforce.com
Adobe Business Catalyst
5.5
SDL Tridion Sites
Internationalization / multi-language
Adobe Business Catalyst
SDL Tridion Sites
8.0

Security

Adobe Business Catalyst
SDL Tridion Sites
8.0
Role-based user permissions
Adobe Business Catalyst
SDL Tridion Sites
8.0

Web Content Creation

Adobe Business Catalyst
SDL Tridion Sites
8.2
WYSIWYG editor
Adobe Business Catalyst
SDL Tridion Sites
8.0
Code quality / cleanliness
Adobe Business Catalyst
SDL Tridion Sites
6.2
Admin section
Adobe Business Catalyst
SDL Tridion Sites
8.0
Page templates
Adobe Business Catalyst
SDL Tridion Sites
8.0
Library of website themes
Adobe Business Catalyst
SDL Tridion Sites
9.0
Mobile optimization / responsive design
Adobe Business Catalyst
SDL Tridion Sites
9.0
Publishing workflow
Adobe Business Catalyst
SDL Tridion Sites
9.0

Web Content Management

Adobe Business Catalyst
SDL Tridion Sites
8.2
Content taxonomy
Adobe Business Catalyst
SDL Tridion Sites
8.0
SEO support
Adobe Business Catalyst
SDL Tridion Sites
8.0
Bulk management
Adobe Business Catalyst
SDL Tridion Sites
8.0
Availability / breadth of extensions
Adobe Business Catalyst
SDL Tridion Sites
8.6
Community / comment management
Adobe Business Catalyst
SDL Tridion Sites
8.2

Pros

  • BC has excellent integration of features that allow for end to end reporting
  • BC is flexible and adaptable through web apps and integrated modules
  • BC offers multi-level customization that can be done efficiently in several ways
Kristi Millsap, MBA profile photo
  • Our organization was able to customize the implementation of SDL Tridion so that it would fit our unique needs for a CMS; it is flexible in this regard, and we are adding new elements all the time to fit changing requirements and marketing goals.
  • The user interface for SDL Tridion is very clean, and easy to use. This makes it easier for users with less web experience to navigate and use the CMS tool.
  • SDL Tridion integrates well with our back-end organizational systems and applications, making the customer front-end experience seamless, and our back-end processing as smooth as possible.
  • The search tool is really helpful when you have a lot of content to manage. We use the search feature all the time to find things we need if we don't immediately know where it is stored; it is a major time-saver.
No photo available

Cons

  • I love web apps but it can be time consuming to get the bulk import file just right the first time
  • Support is good, but the effort to research can be massive for unusual issues
  • Metadata on blog posts and pages can require lots of content editing at a slow pace
Kristi Millsap, MBA profile photo
  • I thought the upgrade process was a little involved going from one major version to another.
  • Additional Cookbooks could also improve implementation and development of the later versions of the CMS
Brandon Miller profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
For the types of clients that need all the features Business Catalyst offers, I would not hesitate to renew our use of it. Those types of clients, however, are few and far between. The tech support Adobe offers for Business Catalyst could range from Quite Good to Adequate; it depended on the support personnel
Victor Campos profile photo
SDL Tridion Sites6.3
Based on 15 answers
This is a fair rating for accessing an organizations needs based on a renewal of the license fee, upgrades, ect.
Brandon Miller profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
SDL Tridion Sites8.5
Based on 2 answers
The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
No photo available

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
Tridion again seemed to be more enterprise level then EpiServer, EpiServer allowed for faster ramp up time of a intuitive .NET framework, but Tridion seemed to have more tools and overall functionality once the CMS was customized towards the needs of the customer.
Brandon Miller profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Better customer service
  • Faster site builds.
  • Workflow notifications and faster response time.
Nancy Sheridan profile photo
  • I'm not the one dealing with the business part, but that we've been using Tridion for over 5 years to create public facing sites for our company is a good indication that it does it's job with what the business needs.
Maricar Renion profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SDL Tridion Sites

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details