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Score 7.9 out of 101
37 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

SDL Tridion Sites

SDL Tridion works well for organizations with a large website with a lot of content to continuously create and manage. The use of page templates and component presentations makes creating new pages fairly straightforward. It can be a little cumbersome when it comes to trying to "break from the norm" and build web pages that are outside of the template-driven format; however, there are ways around this to create pages that break away from the normal page-template format of the website. In this regard, SDL Tridion can be pretty flexible, allowing us to create a lot of custom functionality to keep up with constantly changing web trends.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.6
SDL Tridion Sites
WYSIWYG email editor
Adobe Business Catalyst
2.4
SDL Tridion Sites
Dynamic content
Adobe Business Catalyst
9.0
SDL Tridion Sites
Ability to test dynamic content
Adobe Business Catalyst
7.8
SDL Tridion Sites
Landing pages
Adobe Business Catalyst
6.9
SDL Tridion Sites
A/B testing
Adobe Business Catalyst
7.0
SDL Tridion Sites
Mobile optimization
Adobe Business Catalyst
8.0
SDL Tridion Sites
Email deliverability
Adobe Business Catalyst
8.1
SDL Tridion Sites
List management
Adobe Business Catalyst
3.1
SDL Tridion Sites
Triggered drip sequences
Adobe Business Catalyst
6.8
SDL Tridion Sites

Lead Management

Adobe Business Catalyst
1.7
SDL Tridion Sites
Lead nurturing
Adobe Business Catalyst
1.7
SDL Tridion Sites
Lead scoring and grading
Adobe Business Catalyst
2.2
SDL Tridion Sites
Data quality management
Adobe Business Catalyst
1.4
SDL Tridion Sites
Automated sales alerts and tasks
Adobe Business Catalyst
1.7
SDL Tridion Sites

Campaign Management

Adobe Business Catalyst
2.4
SDL Tridion Sites
Calendaring
Adobe Business Catalyst
2.4
SDL Tridion Sites
Event/webinar marketing
Adobe Business Catalyst
2.3
SDL Tridion Sites

Social Media Marketing

Adobe Business Catalyst
8.2
SDL Tridion Sites
Social sharing and campaigns
Adobe Business Catalyst
7.8
SDL Tridion Sites
Social profile integration
Adobe Business Catalyst
8.6
SDL Tridion Sites

Reporting & Analytics

Adobe Business Catalyst
7.0
SDL Tridion Sites
Dashboards
Adobe Business Catalyst
8.0
SDL Tridion Sites
Standard reports
Adobe Business Catalyst
7.0
SDL Tridion Sites
Custom reports
Adobe Business Catalyst
6.0
SDL Tridion Sites

Platform & Infrastructure

Adobe Business Catalyst
6.5
SDL Tridion Sites
6.9
API
Adobe Business Catalyst
7.5
SDL Tridion Sites
5.8
Role-based workflow & approvals
Adobe Business Catalyst
7.0
SDL Tridion Sites
Customizability
Adobe Business Catalyst
6.0
SDL Tridion Sites
Integration with Salesforce.com
Adobe Business Catalyst
5.5
SDL Tridion Sites
Internationalization / multi-language
Adobe Business Catalyst
SDL Tridion Sites
8.0

Security

Adobe Business Catalyst
SDL Tridion Sites
8.0
Role-based user permissions
Adobe Business Catalyst
SDL Tridion Sites
8.0

Web Content Creation

Adobe Business Catalyst
SDL Tridion Sites
8.2
WYSIWYG editor
Adobe Business Catalyst
SDL Tridion Sites
8.0
Code quality / cleanliness
Adobe Business Catalyst
SDL Tridion Sites
6.2
Admin section
Adobe Business Catalyst
SDL Tridion Sites
8.0
Page templates
Adobe Business Catalyst
SDL Tridion Sites
8.0
Library of website themes
Adobe Business Catalyst
SDL Tridion Sites
9.0
Mobile optimization / responsive design
Adobe Business Catalyst
SDL Tridion Sites
9.0
Publishing workflow
Adobe Business Catalyst
SDL Tridion Sites
9.0

Web Content Management

Adobe Business Catalyst
SDL Tridion Sites
8.2
Content taxonomy
Adobe Business Catalyst
SDL Tridion Sites
8.0
SEO support
Adobe Business Catalyst
SDL Tridion Sites
8.0
Bulk management
Adobe Business Catalyst
SDL Tridion Sites
8.0
Availability / breadth of extensions
Adobe Business Catalyst
SDL Tridion Sites
8.6
Community / comment management
Adobe Business Catalyst
SDL Tridion Sites
8.2

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • Our organization was able to customize the implementation of SDL Tridion so that it would fit our unique needs for a CMS; it is flexible in this regard, and we are adding new elements all the time to fit changing requirements and marketing goals.
  • The user interface for SDL Tridion is very clean, and easy to use. This makes it easier for users with less web experience to navigate and use the CMS tool.
  • SDL Tridion integrates well with our back-end organizational systems and applications, making the customer front-end experience seamless, and our back-end processing as smooth as possible.
  • The search tool is really helpful when you have a lot of content to manage. We use the search feature all the time to find things we need if we don't immediately know where it is stored; it is a major time-saver.
No photo available

Cons

  • They do not have the ability to create and build custom plug-ins for use on websites.
  • They do not support every payment gateway, they support the major ones, and most others, but if you have some very unusual payment gateway, it might not be supported.
  • The custom web apps were absolutely one of my favorite parts of this system, and it is really a shame that they do not allow them to be used on all tiers of the website, you have to get the web commerce tier to edit and use them.
Jonathan Hodak profile photo
  • It would be great to have an ability to reuse images in the components of different proportions
  • It would be good to have an internal tool that helps to find if a component is linked to another component or is used on some pages
  • Sometimes it takes too long to propogate changes even the small ones
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
SDL Tridion Sites6.3
Based on 15 answers
I believe SDL Tridion is the best CMS product out there currently. Every CMS has its problems and strengths but SDL Tridion overall seems like the best solution for large enterprise corporations. The fact that it can be implemented in java or .net makes it attractive to many clients
Piti Itharat profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
SDL Tridion Sites8.5
Based on 2 answers
The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
No photo available

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The largest competitor in my portfolio is GoDaddy. I tend to use them for larger products or for all inclusive domain registration and web presence. I prefer using BC for most everything due to its simplistic nature. It is a very streamlined product and is easy to add users from my clients as editors and managers. This makes content update and creation so much easier. It also eases the minds of content managers within my clients companies as they will have some control over what goes on the web site. GoDaddy is my go to product for customized web designs, larger projects, and anything that requires server side software not supported by BC. It tends to be more involved and time consuming and less productive for me as a small business. So while I prefer to work with BC there are just some limitations that send me over to another hosting platform.
Dan Butler profile photo
Tridion again seemed to be more enterprise level then EpiServer, EpiServer allowed for faster ramp up time of a intuitive .NET framework, but Tridion seemed to have more tools and overall functionality once the CMS was customized towards the needs of the customer.
Brandon Miller profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • The biggest returns I have seen come from using BC as an individual product in my offerings. I see that it is also growing as a product and Adobe is growing it as a lead generation platform.
  • The second biggest positive impact to my business comes from the time saved in development. My target demographic is small to medium sized businesses and BC is perfect for marketing to this demographic.
  • My biggest complaint is that there is a lack of server side customization. When clients ask me if a certain type of website or application can be done I automatically know that I cannot put that site on the BC platform.
Dan Butler profile photo
  • Tridion allowed our client the ability to Multivariate test/personalize the web experience which was hugely effective for donations and memebership
Brandon Miller profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SDL Tridion Sites

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details