What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

SellerCloud

1 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

SellerCloud

Great for a business selling on lots of channels looking for a cost effective solution
Warren Marland profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
SellerCloud
WYSIWYG email editor
Adobe Business Catalyst
2.7
SellerCloud
Dynamic content
Adobe Business Catalyst
8.9
SellerCloud
Ability to test dynamic content
Adobe Business Catalyst
7.3
SellerCloud
Landing pages
Adobe Business Catalyst
6.6
SellerCloud
A/B testing
Adobe Business Catalyst
7.0
SellerCloud
Mobile optimization
Adobe Business Catalyst
8.0
SellerCloud
Email deliverability
Adobe Business Catalyst
8.2
SellerCloud
List management
Adobe Business Catalyst
3.3
SellerCloud
Triggered drip sequences
Adobe Business Catalyst
6.8
SellerCloud

Lead Management

Adobe Business Catalyst
1.9
SellerCloud
Lead nurturing
Adobe Business Catalyst
1.9
SellerCloud
Lead scoring and grading
Adobe Business Catalyst
2.3
SellerCloud
Data quality management
Adobe Business Catalyst
1.5
SellerCloud
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
SellerCloud

Campaign Management

Adobe Business Catalyst
2.5
SellerCloud
Calendaring
Adobe Business Catalyst
2.6
SellerCloud
Event/webinar marketing
Adobe Business Catalyst
2.4
SellerCloud

Social Media Marketing

Adobe Business Catalyst
8.2
SellerCloud
Social sharing and campaigns
Adobe Business Catalyst
7.8
SellerCloud
Social profile integration
Adobe Business Catalyst
8.6
SellerCloud

Reporting & Analytics

Adobe Business Catalyst
7.1
SellerCloud
Dashboards
Adobe Business Catalyst
8.1
SellerCloud
Standard reports
Adobe Business Catalyst
7.1
SellerCloud
Custom reports
Adobe Business Catalyst
6.2
SellerCloud

Platform & Infrastructure

Adobe Business Catalyst
6.3
SellerCloud
API
Adobe Business Catalyst
6.7
SellerCloud
Role-based workflow & approvals
Adobe Business Catalyst
7.1
SellerCloud
Customizability
Adobe Business Catalyst
6.1
SellerCloud
Integration with Salesforce.com
Adobe Business Catalyst
5.5
SellerCloud

Online Storefront

Adobe Business Catalyst
SellerCloud
6.0
Product catalog & listings
Adobe Business Catalyst
SellerCloud
6.0
Product management
Adobe Business Catalyst
SellerCloud
5.0
Bulk product upload
Adobe Business Catalyst
SellerCloud
7.0

eCommerce Business Management

Adobe Business Catalyst
SellerCloud
7.2
Multi-site management
Adobe Business Catalyst
SellerCloud
8.0
Order processing
Adobe Business Catalyst
SellerCloud
8.0
Inventory management
Adobe Business Catalyst
SellerCloud
8.0
Shipping
Adobe Business Catalyst
SellerCloud
8.0
Custom functionality
Adobe Business Catalyst
SellerCloud
4.0

Pros

  • Blogs are one of the best ways to generate new content and gain organic rankings with search engines. Business Catalyst's built in blog engine allows users to have their blog resident on their website instead of having to maintain to two sites. This helps to keep the website fresh and builds SEO.
  • Business Catalyst provides a comprehensive Email Marketing module. Users can create and schedule email series. BC also allows for other modules to be placed within the email so that as you update content on your website you are also populating your email newsletter.
  • Although not a feature of Business Catalyst itself, there is a great community of BC partners that support one another. The community shares their knowledge and successes as well as their trials and tribulations. The community happily welcomes new partners without condition or judgement. Through the knowledge shared partners can learn about the platform itself, site building in general, tips on working with clients and how to build their own business.
  • Business Catalyst support is excellent. Being able to chat with support in real time while you are talking a client through a problem is a great asset.
  • The Web Apps module is a powerful feature which allows users to add content to the site while locking in the design. Users simply fill out a form and the information is added to the site perfectly formatted.
  • The ability to replicate sites allows partners to reproduce a successful site thereby reducing build time and increasing productivity and profits.
Pauline Kraus profile photo
  • Multichannel / Omnichannel connectivity to integrate with a ridiculous number of channels
  • Cost effective solution compared to Netsuite/ChannelAdvisor
  • Reliable with great support
Warren Marland profile photo

Cons

  • I love web apps but it can be time consuming to get the bulk import file just right the first time
  • Support is good, but the effort to research can be massive for unusual issues
  • Metadata on blog posts and pages can require lots of content editing at a slow pace
Kristi Millsap, MBA profile photo
  • User Interface is a bit of a mess and needs an upgrade but you get used to it over time
  • Support is impersonal and they have a confusing ticket system
Warren Marland profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
Best balance of functionality and cost.
Warren Marland profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Adobe Business Catalyst allows us to offer our clients a custom design, custom functionality with the use of web apps, and the ability to easily update their websites.
Debra Scarpa profile photo
  • It has had a positive impact, allowing me to launch products on multiple channels simply and quickly
  • It has allowed me to run a growing business with a minimum of resources
Warren Marland profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SellerCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details