What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Shopify Plus

32 Ratings
Score 9.1 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

I feel that Adobe Business Catalyst (BC) is best suited to small businesses and free lance designers reselling to small businesses. The whole interface is very personal and easy to use from an inexperienced perspective. This makes it a perfect platform for small business websites or even portfolio websites. Its lack of different server side protocols and languages makes it perfect for the small scale web implementation.
Dan Butler profile photo

Shopify Plus

I would recommend Shopify Plus to any merchant doing at least 500k/mo and doesn't primarily do subscription products. High volume merchants who run complex subscriptions may be better off on an eCommerce platform that doesn't rely on third-party subscription apps that can't even use Shopify's native checkout. Merchants doing under 500k are probably fine with one of Shopify's normal plans rather than Plus.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Shopify Plus
WYSIWYG email editor
Adobe Business Catalyst
2.7
Shopify Plus
Dynamic content
Adobe Business Catalyst
8.9
Shopify Plus
Ability to test dynamic content
Adobe Business Catalyst
7.3
Shopify Plus
Landing pages
Adobe Business Catalyst
6.6
Shopify Plus
A/B testing
Adobe Business Catalyst
7.0
Shopify Plus
Mobile optimization
Adobe Business Catalyst
8.0
Shopify Plus
Email deliverability
Adobe Business Catalyst
8.2
Shopify Plus
List management
Adobe Business Catalyst
3.3
Shopify Plus
Triggered drip sequences
Adobe Business Catalyst
6.8
Shopify Plus

Lead Management

Adobe Business Catalyst
1.9
Shopify Plus
Lead nurturing
Adobe Business Catalyst
1.9
Shopify Plus
Lead scoring and grading
Adobe Business Catalyst
2.3
Shopify Plus
Data quality management
Adobe Business Catalyst
1.5
Shopify Plus
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
Shopify Plus

Campaign Management

Adobe Business Catalyst
2.5
Shopify Plus
Calendaring
Adobe Business Catalyst
2.6
Shopify Plus
Event/webinar marketing
Adobe Business Catalyst
2.4
Shopify Plus

Social Media Marketing

Adobe Business Catalyst
8.2
Shopify Plus
Social sharing and campaigns
Adobe Business Catalyst
7.8
Shopify Plus
Social profile integration
Adobe Business Catalyst
8.6
Shopify Plus

Reporting & Analytics

Adobe Business Catalyst
7.1
Shopify Plus
Dashboards
Adobe Business Catalyst
8.1
Shopify Plus
Standard reports
Adobe Business Catalyst
7.1
Shopify Plus
Custom reports
Adobe Business Catalyst
6.2
Shopify Plus

Platform & Infrastructure

Adobe Business Catalyst
6.3
Shopify Plus
API
Adobe Business Catalyst
6.7
Shopify Plus
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Shopify Plus
Customizability
Adobe Business Catalyst
6.1
Shopify Plus
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Shopify Plus

Online Storefront

Adobe Business Catalyst
Shopify Plus
8.9
Product catalog & listings
Adobe Business Catalyst
Shopify Plus
9.5
Product management
Adobe Business Catalyst
Shopify Plus
9.3
Bulk product upload
Adobe Business Catalyst
Shopify Plus
9.5
Branding
Adobe Business Catalyst
Shopify Plus
8.9
Mobile storefront
Adobe Business Catalyst
Shopify Plus
9.6
Product variations
Adobe Business Catalyst
Shopify Plus
8.8
Website integration
Adobe Business Catalyst
Shopify Plus
7.9
Visual customization
Adobe Business Catalyst
Shopify Plus
8.4
CMS
Adobe Business Catalyst
Shopify Plus
8.3

Online Shopping Cart

Adobe Business Catalyst
Shopify Plus
9.7
Abandoned cart recovery
Adobe Business Catalyst
Shopify Plus
9.9
Checkout user experience
Adobe Business Catalyst
Shopify Plus
9.6

Online Payment System

Adobe Business Catalyst
Shopify Plus
9.9
eCommerce security
Adobe Business Catalyst
Shopify Plus
9.9

eCommerce Marketing

Adobe Business Catalyst
Shopify Plus
8.5
Promotions & discounts
Adobe Business Catalyst
Shopify Plus
9.2
Personalized recommendations
Adobe Business Catalyst
Shopify Plus
7.1
SEO
Adobe Business Catalyst
Shopify Plus
9.3

eCommerce Business Management

Adobe Business Catalyst
Shopify Plus
8.3
Order processing
Adobe Business Catalyst
Shopify Plus
8.9
Inventory management
Adobe Business Catalyst
Shopify Plus
7.8
Shipping
Adobe Business Catalyst
Shopify Plus
8.1
Custom functionality
Adobe Business Catalyst
Shopify Plus
8.3

Pros

  • Web apps are a great way to create custom functionality for our client's websites that they can easily update at a later time.
  • The ability to duplicate websites saves a lot of productivity time.
  • Email Marketing through the backend and branded auto responders allow for a heightened customer experience. On top of that, these things are easy to set up.
Debra Scarpa profile photo
  • From a web perspective, it's really fast and has great out-of-the-box SEO benefits.
  • The user interface is very, very easy to navigate. Very intuitive.
  • Reporting is built in, allowing you to build customize-able reports for at-a-glance KPIs.
  • Amazing support.
No photo available

Cons

  • I have run into some Adobe CC shortcomings. Video, specifically, seems to lack options. I was recently required to download a third party system to translate my video into web-ideal formats, such as .ogg and .webm. These are fairly common as web-optimized videos. I was very disappointed that Adobe's fairly advanced video software was unable to export in these formats.
  • In addition to the video software shortcomings, I am usually disappointed with the online help options. Adobe is an extremely expensive product, so I naturally expect to have help at my fingertips whenever I may need it. Unfortunately, I am often relying on public forums, where the only professionals that comment end up redirecting you half a dozen times to find the information you need. It would be positively lovely to have 'chat' capabilities with professionals associated with specific programs.
  • There are some tools that I think could be simplified in some of the programs. A specific example would be InDesign's color swatches and pantone controls. It took quite a while to figure out how to create a 2-color printing safe document, and it is needlessly difficult to accomplish.
No photo available
  • API - unfortunately, given the amount Shopify talks about the ability to customize, they conveniently leave out the fact that their API is notoriously weak and also undocumented. It makes building custom solutions on top of Shopify cumbersome.
  • Advanced Product Options - simple things like adding additional images into products with multiple variants doesn't exist! You have to install Apps to get some of this done. Inventory management is very basic and things like collection organization are light years ahead of other systems but can still use improvements.
  • Mixing product and content - Surprisingly, Shopify isn't as strong here as you'd think. Oftentimes, people use entirely separate programs like Squarespace and Wordpress to run their content section of the website. This is fine except they are missing a critical component of linking the content to the product. I think Shopify should focus on this A LOT going forward.
Jeffrey Hilliard profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Adobe, is very expensive, has a solid background and produces quality programs. You can't argue with that
No photo available
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo
Shopify is definitely more intuitive and easier to get running than Magento. Think of it as Shopify being built for the user and Magento being built for the developer. Overall, they both have similar capacities but I would choose Shopify every time over Magento. Brightpearl has no eCommerce built in functionality but we used to use it similarly to how we use Shopify and FarApp and we run into the same issues (although the product sync is a built more stable on the FarApp side).
Jeffrey Hilliard profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Adobe Business Catalyst allows us to offer our clients a custom design, custom functionality with the use of web apps, and the ability to easily update their websites.
Debra Scarpa profile photo
  • It's definitely made it easier for us to manage the website and their SEO appears to be strong which is great since we have changed our website so much. Also, allowing integration with Paypal and Apple pay seamlessly has definitely made a positive impact.
  • The ability to sync with Shipstation and CreateSend has definitely improved business efficiencies.
  • The poor API has hurt us with our integration software, FarApp, fairly significantly as it takes longer to push products online.
Jeffrey Hilliard profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Shopify Plus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details