What users are saying about

Sitecore

Top Rated
104 Ratings

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Sitecore

Top Rated
104 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Sitecore

Great for companies that are looking to create customized, tailored content solutions and be willing to put in the hard work and effort to maximize the value out of the tool. If your company is just looking for very basic content management without all the bells and whistles, I'd recommend looking elsewhere for less [money].
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Sitecore
WYSIWYG email editor
Adobe Business Catalyst
2.7
Sitecore
Dynamic content
Adobe Business Catalyst
8.9
Sitecore
Ability to test dynamic content
Adobe Business Catalyst
7.3
Sitecore
Landing pages
Adobe Business Catalyst
6.6
Sitecore
A/B testing
Adobe Business Catalyst
7.0
Sitecore
Mobile optimization
Adobe Business Catalyst
8.0
Sitecore
Email deliverability
Adobe Business Catalyst
8.2
Sitecore
List management
Adobe Business Catalyst
3.3
Sitecore
Triggered drip sequences
Adobe Business Catalyst
6.8
Sitecore

Lead Management

Adobe Business Catalyst
1.9
Sitecore
Lead nurturing
Adobe Business Catalyst
1.9
Sitecore
Lead scoring and grading
Adobe Business Catalyst
2.3
Sitecore
Data quality management
Adobe Business Catalyst
1.5
Sitecore
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Sitecore

Campaign Management

Adobe Business Catalyst
2.5
Sitecore
Calendaring
Adobe Business Catalyst
2.6
Sitecore
Event/webinar marketing
Adobe Business Catalyst
2.4
Sitecore

Social Media Marketing

Adobe Business Catalyst
8.2
Sitecore
Social sharing and campaigns
Adobe Business Catalyst
7.8
Sitecore
Social profile integration
Adobe Business Catalyst
8.6
Sitecore

Reporting & Analytics

Adobe Business Catalyst
7.1
Sitecore
Dashboards
Adobe Business Catalyst
8.1
Sitecore
Standard reports
Adobe Business Catalyst
7.1
Sitecore
Custom reports
Adobe Business Catalyst
6.2
Sitecore

Platform & Infrastructure

Adobe Business Catalyst
6.3
Sitecore
7.4
API
Adobe Business Catalyst
6.7
Sitecore
7.8
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Sitecore
Customizability
Adobe Business Catalyst
6.1
Sitecore
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Sitecore
Internationalization / multi-language
Adobe Business Catalyst
Sitecore
6.9

Security

Adobe Business Catalyst
Sitecore
8.0
Role-based user permissions
Adobe Business Catalyst
Sitecore
8.0

Web Content Creation

Adobe Business Catalyst
Sitecore
6.9
WYSIWYG editor
Adobe Business Catalyst
Sitecore
6.6
Code quality / cleanliness
Adobe Business Catalyst
Sitecore
6.9
Admin section
Adobe Business Catalyst
Sitecore
6.8
Page templates
Adobe Business Catalyst
Sitecore
6.5
Library of website themes
Adobe Business Catalyst
Sitecore
7.5
Mobile optimization / responsive design
Adobe Business Catalyst
Sitecore
7.1
Publishing workflow
Adobe Business Catalyst
Sitecore
7.5
Form generator
Adobe Business Catalyst
Sitecore
6.6

Web Content Management

Adobe Business Catalyst
Sitecore
7.1
Content taxonomy
Adobe Business Catalyst
Sitecore
8.1
SEO support
Adobe Business Catalyst
Sitecore
7.5
Bulk management
Adobe Business Catalyst
Sitecore
8.0
Availability / breadth of extensions
Adobe Business Catalyst
Sitecore
5.4
Community / comment management
Adobe Business Catalyst
Sitecore
6.4

Pros

  • As mentioned previously, we use the Content Holder module quite often because of the ability to place any html content that is prone to being frequently edited. It simplifies the process and allows us to simplify our templates.
  • We also like the ease of the Photo Gallery and how simple it is to either add or remove photos from the gallery once it has been placed.
  • Media Downloads seems to be a very helpful resource. With its ability to be categorized both by file type and customized categories within the web site and then placed by category also helps us streamline document placement especially when there are large number of those resources to organize.
  • News is obviously a much needed resource and it is simple to add news items, classify them and place them on template pages where they are fed. It is one of the easiest items to teach new clients how to manage.
  • Web Apps is our most prized module because of the ease of creating a database, then being able to style the output in any shape form or fashion.
Jeff French profile photo
  • Customer Profiles - the ability to identify key features on the site and flag those interactions to tie customer visits back to specific persona types.
  • Lead Scoring - the ability to establish a funnel for leads and use this funnel to assign a score or qualification within the sales funnel.
  • Personalization - the ability to tailor experiences to unique customer segments based on their needs, identifiying and optimizing the experience in real-time.
No photo available

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • Sitecore is Customer Engagement Platform. It comes with lots of features (e.g. Authoring, Analytics, personalization, A/B Test, Webforms for marketers etc), But, most of them are not being used by many clients. If you are really looking for just CMS (only authoring and publishing), then I don't think Sitecore is a way to go.
  • You need to have a strong Sitecore certified developer base to manage the Sitecore platform (if you are using all features). It's the same case with others. But, finding a Sitecore certified (costs $$) developer is tough in the market. Now the market is growing (thanks to Sitecore promotional events) and Sitecore is gaining popularity, It may be easy to find such developers in the future. If you want to leverage most out of the Sitecore community you need to be a Sitecore certified developer.
  • Sitecore comes with lots of built-in features and marketplace components. I feel this puts in a little tricky situation. It gives an opportunity for a normal developer to use some of the free marketplace module, which may or may not be supported in a future version of Sitecore. which may put the entire platform in risk to upgrade to latest Sitecore version. You need to have a proper process to control and validate the marketplace components before using them.
Laxmi Srinivas Samayamantri profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's easy to use and we are invested in it now.
Jerry Dever profile photo
Sitecore9.0
Based on 9 answers
I am with a new company and need to start the process of finding a CMS all over again. I will need to get the support and budget from our executives to move forward.
No photo available

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
Sitecore7.3
Based on 4 answers
We have a large number of customers using the system and they all rave about how easy it is compared to the previous platform they had in place.
Chris Spears, CMTO profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
Sitecore9.1
Based on 2 answers
We have never had an issue go unresolved. They handle issues quickly and efficiently.
Chris Spears, CMTO profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
Sitecore10.0
Based on 1 answer
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
No photo available

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Sitecore9.1
Based on 2 answers
Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
Chris Spears, CMTO profile photo

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
The decision to select Sitecore was not ultimately mine, but the fact that we were able to leverage in-house Microsoft .Net (C#) experience on a platform that had a library of extensions, but also allowed us to customize and keep private our confidential IP has been a big help. When you see a SharePoint site or a Drupal site you can usually tell "oh this is a MS SharePoint site", but with Sitecore the ability to customize and have different views even different components based on device type makes Sitecore a clear winner.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo
  • Sitecore eliminates the need for a developer to make constant updates to our site.
Laura Bruss profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Sitecore

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details