What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Webgility

8 Ratings
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Webgility

It's great for linking e-commerce with QuickBooks (in our experience).
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Webgility
WYSIWYG email editor
Adobe Business Catalyst
2.7
Webgility
Dynamic content
Adobe Business Catalyst
8.9
Webgility
Ability to test dynamic content
Adobe Business Catalyst
7.3
Webgility
Landing pages
Adobe Business Catalyst
6.6
Webgility
A/B testing
Adobe Business Catalyst
7.0
Webgility
Mobile optimization
Adobe Business Catalyst
8.0
Webgility
Email deliverability
Adobe Business Catalyst
8.2
Webgility
List management
Adobe Business Catalyst
3.3
Webgility
Triggered drip sequences
Adobe Business Catalyst
6.8
Webgility

Lead Management

Adobe Business Catalyst
1.9
Webgility
Lead nurturing
Adobe Business Catalyst
1.9
Webgility
Lead scoring and grading
Adobe Business Catalyst
2.3
Webgility
Data quality management
Adobe Business Catalyst
1.5
Webgility
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
Webgility

Campaign Management

Adobe Business Catalyst
2.5
Webgility
Calendaring
Adobe Business Catalyst
2.6
Webgility
Event/webinar marketing
Adobe Business Catalyst
2.4
Webgility

Social Media Marketing

Adobe Business Catalyst
8.2
Webgility
Social sharing and campaigns
Adobe Business Catalyst
7.8
Webgility
Social profile integration
Adobe Business Catalyst
8.6
Webgility

Reporting & Analytics

Adobe Business Catalyst
7.1
Webgility
Dashboards
Adobe Business Catalyst
8.1
Webgility
Standard reports
Adobe Business Catalyst
7.1
Webgility
Custom reports
Adobe Business Catalyst
6.2
Webgility

Platform & Infrastructure

Adobe Business Catalyst
6.3
Webgility
API
Adobe Business Catalyst
6.7
Webgility
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Webgility
Customizability
Adobe Business Catalyst
6.1
Webgility
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Webgility

Online Storefront

Adobe Business Catalyst
Webgility
8.6
Product management
Adobe Business Catalyst
Webgility
8.2
Website integration
Adobe Business Catalyst
Webgility
9.1

Pros

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo
  • Support is excellent. Short wait time and screen sharing has resolved every problem I've had (and I've only had a few issues).
  • Integrates extremely well with Big Commerce and QuickBooks.
  • Handles our high volume of SKU's (30,000+) and sales really well.
Ashley Kumbier, CPA profile photo

Cons

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo
  • Doesn't work with various inventory management software, except Skubana
  • Doesn't import all type of transactions on eBay (like disputes, refund, etc)
Ginnie Pham profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I prefer Adobe Business Catalyst to the open source competitors because they require a bit of upkeep to keep versions and plug-ins updated; BC does the versioning and updating for you.
Jerry Dever profile photo
I did not find any other solution available for our need.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Faster website deployment
  • Better organization since we can keep most clients under the same umbrella
  • Adobe brand recognition
Jerry Dever profile photo
  • The biggest ROI is definitely the time saving and eliminating human errors.
Ginnie Pham profile photo

Screenshots

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Business Catalyst Editions & Modules
Adobe Business Catalyst
Additional Pricing Details

Webgility

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$ 399/mo (Billed Annualy)
Webgility Editions & Modules
Webgility
Edition
Advanced
$399/mo (Billed Annually)1
Premium
$599/mo (Billed Annually)2
1. Monthly Orders - Up to 3,000 | Sales Channels - 4 | Automation - Hourly | Users - 2
2. Monthly Orders - Up to 10,000 | Sales Channels - 6 | Automation - 5 Mins | Users - 5
Additional Pricing Details