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Score 7.8 out of 101
8 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is perfect when you need to create a data driven element for a site. The Web Apps element is great and not something other hosted CMS systems have. It is also a good product when someone wants to make use of multiple modules in one place such as having your website, CRM, online store and email marketing in one place. BC is fine for small sites, but is a bit over complicated and over-priced for a basic brochure-ware type site without any dynamic features. It also does not allow enough customization for a large enterprise level site with a demanding client. As a hosted solution, it has no ability for server-side development or other customization that might be needed on a very complex custom site.
John Reitz profile photo

Webgility

Webgility is a great tool for all e-Commerce business, especially businesses that have large sales volume.
Ginnie Pham profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Webgility
WYSIWYG email editor
Adobe Business Catalyst
2.5
Webgility
Dynamic content
Adobe Business Catalyst
9.0
Webgility
Ability to test dynamic content
Adobe Business Catalyst
7.6
Webgility
Landing pages
Adobe Business Catalyst
6.7
Webgility
A/B testing
Adobe Business Catalyst
7.0
Webgility
Mobile optimization
Adobe Business Catalyst
8.0
Webgility
Email deliverability
Adobe Business Catalyst
8.1
Webgility
List management
Adobe Business Catalyst
3.2
Webgility
Triggered drip sequences
Adobe Business Catalyst
6.8
Webgility

Lead Management

Adobe Business Catalyst
1.8
Webgility
Lead nurturing
Adobe Business Catalyst
1.8
Webgility
Lead scoring and grading
Adobe Business Catalyst
2.2
Webgility
Data quality management
Adobe Business Catalyst
1.4
Webgility
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Webgility

Campaign Management

Adobe Business Catalyst
2.4
Webgility
Calendaring
Adobe Business Catalyst
2.5
Webgility
Event/webinar marketing
Adobe Business Catalyst
2.3
Webgility

Social Media Marketing

Adobe Business Catalyst
8.2
Webgility
Social sharing and campaigns
Adobe Business Catalyst
7.8
Webgility
Social profile integration
Adobe Business Catalyst
8.6
Webgility

Reporting & Analytics

Adobe Business Catalyst
7.1
Webgility
Dashboards
Adobe Business Catalyst
8.0
Webgility
Standard reports
Adobe Business Catalyst
7.1
Webgility
Custom reports
Adobe Business Catalyst
6.1
Webgility

Platform & Infrastructure

Adobe Business Catalyst
6.4
Webgility
API
Adobe Business Catalyst
7.1
Webgility
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Webgility
Customizability
Adobe Business Catalyst
6.0
Webgility
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Webgility

Online Storefront

Adobe Business Catalyst
Webgility
8.6
Product management
Adobe Business Catalyst
Webgility
8.2
Website integration
Adobe Business Catalyst
Webgility
9.1

Pros

  • The new templates have social connectivity built in which is very nice.
  • The Sites do a good job on newsletter templates and data tracking.
  • The in browser editing is a plus.
  • The initial cost is usually spent on a designer or content developer so the client can focus on a set up fee and then just the on going hosting. No long term fees for developers to come in and make edits.
Andrew Conniff profile photo
  • Customer Service is helpful and supportive
  • Relatively quick
  • Ensuring to accurately import sales transactions and customer information to Quickbooks
Ginnie Pham profile photo

Cons

  • Being able to use custom XML with web apps is non-existent even though they have been working on the issue for awhile. They even showed me a beta version of their web apps that would have done just that. That was about 2 years ago.
  • It's email portal needs a lot of work.
Joel Lowther profile photo
  • Doesn't work with various inventory management software, except Skubana
  • Doesn't import all type of transactions on eBay (like disputes, refund, etc)
Ginnie Pham profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
For the types of clients that need all the features Business Catalyst offers, I would not hesitate to renew our use of it. Those types of clients, however, are few and far between. The tech support Adobe offers for Business Catalyst could range from Quite Good to Adequate; it depended on the support personnel
Victor Campos profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
I did not find any other solution available for our need.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Better customer service
  • Faster site builds.
  • Workflow notifications and faster response time.
Nancy Sheridan profile photo
  • The biggest ROI is definitely the time saving and eliminating human errors.
Ginnie Pham profile photo

Screenshots

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Business Catalyst Editions & Modules
Adobe Business Catalyst
Additional Pricing Details

Webgility

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$ 399/mo (Billed Annualy)
Webgility Editions & Modules
Webgility
Edition
Advanced
$399/mo (Billed Annually)1
Premium
$599/mo (Billed Annually)2
1. Monthly Orders - Up to 3,000 | Sales Channels - 4 | Automation - Hourly | Users - 2
2. Monthly Orders - Up to 10,000 | Sales Channels - 6 | Automation - 5 Mins | Users - 5
Additional Pricing Details