What users are saying about
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Top Rated
245 Ratings

Adobe Campaign

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Top Rated
245 Ratings
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Score 8 out of 100
110 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Adobe Campaign

It is perfect for anybody who wants to run a highly customized workflow with many branching conditionals. We use workflows to split recipients based on different criteria and send at different times. It is also sophisticated in the ability to use javascript right in the messages to generate dynamic content. It is probably not the best tool out there for people seeking a simple solution to send static emails to a fixed list of recipients.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Adobe Campaign
8.4
Oracle CRM On Demand
WYSIWYG email editor
Adobe Campaign
8.6
Oracle CRM On Demand
Dynamic content
Adobe Campaign
8.5
Oracle CRM On Demand
Ability to test dynamic content
Adobe Campaign
8.3
Oracle CRM On Demand
Landing pages
Adobe Campaign
8.8
Oracle CRM On Demand
A/B testing
Adobe Campaign
8.8
Oracle CRM On Demand
Mobile optimization
Adobe Campaign
7.8
Oracle CRM On Demand
Email deliverability reporting
Adobe Campaign
8.5
Oracle CRM On Demand
List management
Adobe Campaign
8.1
Oracle CRM On Demand
Triggered drip sequences
Adobe Campaign
7.9
Oracle CRM On Demand

Lead Management

Adobe Campaign
6.7
Oracle CRM On Demand
Lead nurturing
Adobe Campaign
7.1
Oracle CRM On Demand
Lead scoring and grading
Adobe Campaign
7.3
Oracle CRM On Demand
Data quality management
Adobe Campaign
6.3
Oracle CRM On Demand
Automated sales alerts and tasks
Adobe Campaign
6.0
Oracle CRM On Demand

Campaign Management

Adobe Campaign
7.7
Oracle CRM On Demand
Calendaring
Adobe Campaign
8.0
Oracle CRM On Demand
Event/webinar marketing
Adobe Campaign
7.4
Oracle CRM On Demand

Social Media Marketing

Adobe Campaign
7.9
Oracle CRM On Demand
Social sharing and campaigns
Adobe Campaign
8.0
Oracle CRM On Demand
Social profile integration
Adobe Campaign
7.7
Oracle CRM On Demand

Reporting & Analytics

Adobe Campaign
8.3
Oracle CRM On Demand
Dashboards
Adobe Campaign
8.2
Oracle CRM On Demand
Standard reports
Adobe Campaign
8.6
Oracle CRM On Demand
Custom reports
Adobe Campaign
8.0
Oracle CRM On Demand

Platform & Infrastructure

Adobe Campaign
7.4
Oracle CRM On Demand
API
Adobe Campaign
7.0
Oracle CRM On Demand
Role-based workflow & approvals
Adobe Campaign
8.0
Oracle CRM On Demand
Customizability
Adobe Campaign
7.6
Oracle CRM On Demand
Integration with Salesforce.com
Adobe Campaign
8.0
Oracle CRM On Demand
Integration with Microsoft Dynamics CRM
Adobe Campaign
7.1
Oracle CRM On Demand
Integration with SugarCRM
Adobe Campaign
6.5
Oracle CRM On Demand

Sales Force Automation

Adobe Campaign
Oracle CRM On Demand
8.7
Customer data management / contact management
Adobe Campaign
Oracle CRM On Demand
9.3
Workflow management
Adobe Campaign
Oracle CRM On Demand
8.9
Territory management
Adobe Campaign
Oracle CRM On Demand
9.3
Opportunity management
Adobe Campaign
Oracle CRM On Demand
9.3
Integration with email client (e.g., Outlook or Gmail)
Adobe Campaign
Oracle CRM On Demand
9.0
Contract management
Adobe Campaign
Oracle CRM On Demand
7.8
Quote & order management
Adobe Campaign
Oracle CRM On Demand
8.5
Interaction tracking
Adobe Campaign
Oracle CRM On Demand
8.3
Channel / partner relationship management
Adobe Campaign
Oracle CRM On Demand
8.2

Customer Service & Support

Adobe Campaign
Oracle CRM On Demand
8.4
Case management
Adobe Campaign
Oracle CRM On Demand
8.5
Call center management
Adobe Campaign
Oracle CRM On Demand
8.7
Help desk management
Adobe Campaign
Oracle CRM On Demand
8.1

Marketing Automation

Adobe Campaign
Oracle CRM On Demand
8.9
Lead management
Adobe Campaign
Oracle CRM On Demand
8.9
Email marketing
Adobe Campaign
Oracle CRM On Demand
8.8

CRM Project Management

Adobe Campaign
Oracle CRM On Demand
8.7
Task management
Adobe Campaign
Oracle CRM On Demand
8.3
Billing and invoicing management
Adobe Campaign
Oracle CRM On Demand
9.6
Reporting
Adobe Campaign
Oracle CRM On Demand
8.2

CRM Reporting & Analytics

Adobe Campaign
Oracle CRM On Demand
8.4
Forecasting
Adobe Campaign
Oracle CRM On Demand
8.7
Pipeline visualization
Adobe Campaign
Oracle CRM On Demand
8.6
Customizable reports
Adobe Campaign
Oracle CRM On Demand
7.9

Customization

Adobe Campaign
Oracle CRM On Demand
8.4
Custom fields
Adobe Campaign
Oracle CRM On Demand
8.9
Custom objects
Adobe Campaign
Oracle CRM On Demand
8.1
Scripting environment
Adobe Campaign
Oracle CRM On Demand
7.9
API for custom integration
Adobe Campaign
Oracle CRM On Demand
8.7

Security

Adobe Campaign
Oracle CRM On Demand
9.4
Single sign-on capability
Adobe Campaign
Oracle CRM On Demand
9.0
Role-based user permissions
Adobe Campaign
Oracle CRM On Demand
9.8

Social CRM

Adobe Campaign
Oracle CRM On Demand
9.8
Social data
Adobe Campaign
Oracle CRM On Demand
9.8
Social engagement
Adobe Campaign
Oracle CRM On Demand
9.9

Integrations with 3rd-party Software

Adobe Campaign
Oracle CRM On Demand
8.6
Marketing automation
Adobe Campaign
Oracle CRM On Demand
8.5
Compensation management
Adobe Campaign
Oracle CRM On Demand
8.7

Platform

Adobe Campaign
Oracle CRM On Demand
9.3
Mobile access
Adobe Campaign
Oracle CRM On Demand
9.3

Pros

Adobe Campaign

  • Its main strength is automating marketing communications.
  • Adobe Campaign has a very intuitive interface, with several tools displayed in the right menus.
  • It provides the possibility to create any type of campaign, from simple to complex.
  • It comes with some great features, like the email delivery, that works perfectly well and even allows integration with third-party apps.
Richard Perroset | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

Adobe Campaign

  • Sometimes there are an overwhelming amount of complex tasks to go through before starting a delivery campaign.
  • Lots of opportunity for failure within email deliveries. Important campaign information is often hidden behind multiple tabs you need to sort through.
  • Very poor in-application email editor.
  • In-application reporting is not intuitive.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Likelihood to Renew

Adobe Campaign

Adobe Campaign 8.4
Based on 5 answers
Once you go for Neolane you are a bit stuck with it, so we will most likely stay with Neolane. Cost of investment and training are the main factors at work here. We havesimply have invested too much in the product to stop using it after 2 years.That said, my score of 8 does not imply that the product is worthy of getting an 8 but reflects our willingness to renew.Given that upgrading to a new version will cost again a substantial sum, we most likely will keep using the current version we are on which is 6X.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Usability

Adobe Campaign

Adobe Campaign 6.8
Based on 7 answers
With the Adobe Campaign Adobe software, we have introduced great strategies and excellent management experiences and obtained better results, the software is always constantly updating improvements; this is very positive. In general. the software is extremely effective in all existing functions, many benefits are acquired when using Adobe Campaign software.
Polivanio da Silva Camilo | TrustRadius Reviewer

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Reliability and Availability

Adobe Campaign

Adobe Campaign 7.0
Based on 1 answer
Aside from frequent error prompts, the program is quite dependable
Gibum Kang | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Support Rating

Adobe Campaign

Adobe Campaign 4.5
Based on 8 answers
The support team is great. Anytime we have had a question, they were very responsive and were able to resolve our issues, general or technical, pretty quickly. We have had nothing but a great experience with the Adobe Customer Service Team and it is probably one of the things that set this software apart.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Campaign

Adobe Campaign 8.0
Based on 1 answer
No answer on this topic is available.

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

Adobe Campaign

We selected Adobe Campaign because we are using more products of this company and we thought that this will help connecting all our marketing tools with designers and the marketing department, but the most important reason is that Adobe Campaign workflow tools are more powerful that Mailchimp, and the Magento integration for our eCommerce products is crucial. Now Magento is also part of Adobe, so it makes all sense to use both tools.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Campaign

  • Since we acquired this system we have noticed a steady growth in revenue throughout the company as we have been able to increase sales.
  • This tool has played a very important role in getting to know our clients more effectively.
  • Its ease of use allows us to design high quality campaigns that many people like.
Gary Poppe | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Campaign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Campaign
8.5
Oracle CRM On Demand
8.1

Likelihood to Renew

Adobe Campaign
8.4
Oracle CRM On Demand

Usability

Adobe Campaign
6.8
Oracle CRM On Demand
9.0

Reliability and Availability

Adobe Campaign
7.0
Oracle CRM On Demand

Performance

Adobe Campaign
7.0
Oracle CRM On Demand

Support Rating

Adobe Campaign
4.5
Oracle CRM On Demand

In-Person Training

Adobe Campaign
8.0
Oracle CRM On Demand

Online Training

Adobe Campaign
8.0
Oracle CRM On Demand

Implementation Rating

Adobe Campaign
8.0
Oracle CRM On Demand
10.0

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