What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
139 Ratings

Adobe Campaign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101
104 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Likelihood to Recommend

Adobe Campaign

The features and options available in Adobe Campaign are extensive. We use it to run our marketing campaigns across multiple types of devices. It covers all the bases from e-mail, mobile, or a direct mail sent to a prospect, we can do it all. It is a great tool for just keeping track of things, coming campaign elements and a history of what has occurred. Reporting could use some work and the amount of customization required is a bit steep.
No photo available

Oracle CRM On Demand

Oracle CRM On Demand is suitable for companies that want to improve their customer engagements and increase in sales It is affordable for both small and large companies.
Susan Mwende profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Campaign
7.9
Oracle CRM On Demand
WYSIWYG email editor
Adobe Campaign
7.4
Oracle CRM On Demand
Dynamic content
Adobe Campaign
8.3
Oracle CRM On Demand
Ability to test dynamic content
Adobe Campaign
8.3
Oracle CRM On Demand
Landing pages
Adobe Campaign
7.9
Oracle CRM On Demand
A/B testing
Adobe Campaign
7.3
Oracle CRM On Demand
Mobile optimization
Adobe Campaign
7.8
Oracle CRM On Demand
Email deliverability
Adobe Campaign
8.7
Oracle CRM On Demand
List management
Adobe Campaign
8.0
Oracle CRM On Demand
Triggered drip sequences
Adobe Campaign
7.2
Oracle CRM On Demand

Lead Management

Adobe Campaign
6.7
Oracle CRM On Demand
Lead nurturing
Adobe Campaign
7.2
Oracle CRM On Demand
Lead scoring and grading
Adobe Campaign
7.2
Oracle CRM On Demand
Data quality management
Adobe Campaign
6.4
Oracle CRM On Demand
Automated sales alerts and tasks
Adobe Campaign
6.1
Oracle CRM On Demand

Campaign Management

Adobe Campaign
7.3
Oracle CRM On Demand
Calendaring
Adobe Campaign
7.3
Oracle CRM On Demand
Event/webinar marketing
Adobe Campaign
7.3
Oracle CRM On Demand

Social Media Marketing

Adobe Campaign
7.9
Oracle CRM On Demand
Social sharing and campaigns
Adobe Campaign
8.1
Oracle CRM On Demand
Social profile integration
Adobe Campaign
7.7
Oracle CRM On Demand

Reporting & Analytics

Adobe Campaign
7.7
Oracle CRM On Demand
Dashboards
Adobe Campaign
7.8
Oracle CRM On Demand
Standard reports
Adobe Campaign
8.2
Oracle CRM On Demand
Custom reports
Adobe Campaign
7.2
Oracle CRM On Demand

Platform & Infrastructure

Adobe Campaign
7.2
Oracle CRM On Demand
API
Adobe Campaign
7.0
Oracle CRM On Demand
Role-based workflow & approvals
Adobe Campaign
8.0
Oracle CRM On Demand
Customizability
Adobe Campaign
7.5
Oracle CRM On Demand
Integration with Salesforce.com
Adobe Campaign
7.5
Oracle CRM On Demand
Integration with Microsoft Dynamics CRM
Adobe Campaign
7.1
Oracle CRM On Demand
Integration with SugarCRM
Adobe Campaign
6.4
Oracle CRM On Demand

Sales Force Automation

Adobe Campaign
Oracle CRM On Demand
8.8
Customer data management / contact management
Adobe Campaign
Oracle CRM On Demand
9.0
Workflow management
Adobe Campaign
Oracle CRM On Demand
9.0
Territory management
Adobe Campaign
Oracle CRM On Demand
8.8
Opportunity management
Adobe Campaign
Oracle CRM On Demand
8.8
Integration with email client (e.g., Outlook or Gmail)
Adobe Campaign
Oracle CRM On Demand
9.0
Contract management
Adobe Campaign
Oracle CRM On Demand
8.7
Quote & order management
Adobe Campaign
Oracle CRM On Demand
8.5
Interaction tracking
Adobe Campaign
Oracle CRM On Demand
8.7
Channel / partner relationship management
Adobe Campaign
Oracle CRM On Demand
8.5

Customer Service & Support

Adobe Campaign
Oracle CRM On Demand
8.9
Case management
Adobe Campaign
Oracle CRM On Demand
8.7
Call center management
Adobe Campaign
Oracle CRM On Demand
9.1
Help desk management
Adobe Campaign
Oracle CRM On Demand
8.7

Marketing Automation

Adobe Campaign
Oracle CRM On Demand
9.2
Lead management
Adobe Campaign
Oracle CRM On Demand
9.3
Email marketing
Adobe Campaign
Oracle CRM On Demand
9.1

CRM Project Management

Adobe Campaign
Oracle CRM On Demand
8.9
Task management
Adobe Campaign
Oracle CRM On Demand
9.0
Billing and invoicing management
Adobe Campaign
Oracle CRM On Demand
9.2
Reporting
Adobe Campaign
Oracle CRM On Demand
8.5

CRM Reporting & Analytics

Adobe Campaign
Oracle CRM On Demand
8.7
Forecasting
Adobe Campaign
Oracle CRM On Demand
8.7
Pipeline visualization
Adobe Campaign
Oracle CRM On Demand
8.9
Customizable reports
Adobe Campaign
Oracle CRM On Demand
8.4

Customization

Adobe Campaign
Oracle CRM On Demand
8.7
Custom fields
Adobe Campaign
Oracle CRM On Demand
9.0
Custom objects
Adobe Campaign
Oracle CRM On Demand
8.5
Scripting environment
Adobe Campaign
Oracle CRM On Demand
8.4
API for custom integration
Adobe Campaign
Oracle CRM On Demand
8.9

Security

Adobe Campaign
Oracle CRM On Demand
9.4
Single sign-on capability
Adobe Campaign
Oracle CRM On Demand
9.1
Role-based user permissions
Adobe Campaign
Oracle CRM On Demand
9.6

Social CRM

Adobe Campaign
Oracle CRM On Demand
9.6
Social data
Adobe Campaign
Oracle CRM On Demand
9.5
Social engagement
Adobe Campaign
Oracle CRM On Demand
9.7

Integrations with 3rd-party Software

Adobe Campaign
Oracle CRM On Demand
9.0
Marketing automation
Adobe Campaign
Oracle CRM On Demand
8.9
Compensation management
Adobe Campaign
Oracle CRM On Demand
9.2

Platform

Adobe Campaign
Oracle CRM On Demand
9.3
Mobile access
Adobe Campaign
Oracle CRM On Demand
9.3

Pros

Adobe Campaign

  • Dynamic content - allows for customizing emails
  • Powerful workflows - allows for segmentation and other complex queries
  • Managing tens of thousands of users
No photo available

Oracle CRM On Demand

  • It provides real-time analytics
  • Information is arranged in an orderly manner
  • Able to track leads and opportunities
Susan Mwende profile photo

Cons

Adobe Campaign

  • Very high learning curve, there can be better documentation and resources to provide training.
  • Needs the ability to create custom objects.
  • Adobe support is slow and unresponsive.
No photo available

Oracle CRM On Demand

  • Takes time to load sometimes
  • Speed and user-friendliness
  • Nothing major that comes to mind except the fact that there is always a room for improvement.
Hammad Bin Idrees profile photo

Likelihood to Renew

Adobe Campaign

Adobe Campaign 8.4
Based on 5 answers
Meets and exceeds the requirements of the business with highly customizable components.
Khoa Nguyen profile photo

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Usability

Adobe Campaign

Adobe Campaign 9.0
Based on 3 answers
It can be difficult to use and to train non-technical users, but the functionality overall is great.
Kristen Conrad profile photo

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi profile photo

Reliability and Availability

Adobe Campaign

Adobe Campaign 7.0
Based on 1 answer
Aside from frequent error prompts, the program is quite dependable
Gibum Kang profile photo

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Support

Adobe Campaign

Adobe Campaign 5.5
Based on 3 answers
I would say that generally the knowledge of the support team we work with is good, great even.I can't say that they seem to be very interested or involved in trying to make the product work best for us.They do what needs to be done, and they do it well - but not really going the extra mile.
No photo available

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Implementation

Adobe Campaign

Adobe Campaign 8.0
Based on 1 answer
No answer on this topic is available.

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand profile photo

Alternatives Considered

Adobe Campaign

The Adobe campaign is the better solution because of time to implementation. All other solutions we tried the learning curve was too high. From the time we bought into where we had it set up to actually be able to deploy - we were already looking for alternative solutions. We needed something simple and elegant that would allow us to grow, not cause an issue.
No photo available

Oracle CRM On Demand

Seema Yadav profile photo

Return on Investment

Adobe Campaign

  • We lowered our overall cost of routing emails, we are now using our own servers with a flat-fee cost for the connection. However against substantial initial investment - cost of deployment and training of staff.
  • Our turnover in email increased by a bit, due to the fact we can route more - and a bit better targeted
  • Employment efficiency went down. Unlike Experian we have now full time 2 people providing technical support. The Client software is slower than the Experian web interface and overall action takes more time. However this is on the shoot-per shoot basis. For the more permanent campaigns the customizability of Neolane is absolutely better (read good)
No photo available

Oracle CRM On Demand

  • Efficient response
  • Less manpower
Hammad Bin Idrees profile photo

Pricing Details

Adobe Campaign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison