What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
200 Ratings

Adobe Campaign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

SharpSpring

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
200 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Likelihood to Recommend

Adobe Campaign

The features and options available in Adobe Campaign are extensive. We use it to run our marketing campaigns across multiple types of devices. It covers all the bases from e-mail, mobile, or a direct mail sent to a prospect, we can do it all. It is a great tool for just keeping track of things, coming campaign elements and a history of what has occurred. Reporting could use some work and the amount of customization required is a bit steep.
No photo available

SharpSpring

SharpSpring is great for companies of 3/4 or more employees, where you can use it's powerful automation features to assist in your marketing and sales efforts. It is also a great option to consider when companies are using several different solutions for email, analytics, social media campaigns and social media management, where SharpSpring can replace all of these in one platform.
Lila Bais profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Campaign
7.9
SharpSpring
7.4
WYSIWYG email editor
Adobe Campaign
7.4
SharpSpring
6.4
Dynamic content
Adobe Campaign
8.3
SharpSpring
7.5
Ability to test dynamic content
Adobe Campaign
8.3
SharpSpring
7.6
Landing pages
Adobe Campaign
7.9
SharpSpring
7.0
A/B testing
Adobe Campaign
7.3
SharpSpring
7.0
Mobile optimization
Adobe Campaign
7.8
SharpSpring
6.9
Email deliverability
Adobe Campaign
8.7
SharpSpring
7.3
List management
Adobe Campaign
8.0
SharpSpring
8.6
Triggered drip sequences
Adobe Campaign
7.2
SharpSpring
8.6

Lead Management

Adobe Campaign
6.7
SharpSpring
8.1
Lead nurturing
Adobe Campaign
7.2
SharpSpring
8.0
Lead scoring and grading
Adobe Campaign
7.2
SharpSpring
8.2
Data quality management
Adobe Campaign
6.4
SharpSpring
8.0
Automated sales alerts and tasks
Adobe Campaign
6.1
SharpSpring
8.4

Campaign Management

Adobe Campaign
7.3
SharpSpring
6.7
Calendaring
Adobe Campaign
7.3
SharpSpring
6.5
Event/webinar marketing
Adobe Campaign
7.3
SharpSpring
7.0

Social Media Marketing

Adobe Campaign
7.9
SharpSpring
6.4
Social sharing and campaigns
Adobe Campaign
8.1
SharpSpring
6.3
Social profile integration
Adobe Campaign
7.7
SharpSpring
6.6

Reporting & Analytics

Adobe Campaign
7.7
SharpSpring
7.9
Dashboards
Adobe Campaign
7.8
SharpSpring
8.0
Standard reports
Adobe Campaign
8.2
SharpSpring
7.9
Custom reports
Adobe Campaign
7.2
SharpSpring
7.8

Platform & Infrastructure

Adobe Campaign
7.2
SharpSpring
7.8
API
Adobe Campaign
6.9
SharpSpring
8.3
Role-based workflow & approvals
Adobe Campaign
8.0
SharpSpring
7.9
Customizability
Adobe Campaign
7.5
SharpSpring
7.6
Integration with Salesforce.com
Adobe Campaign
7.5
SharpSpring
7.7
Integration with Microsoft Dynamics CRM
Adobe Campaign
7.1
SharpSpring
8.0
Integration with SugarCRM
Adobe Campaign
6.4
SharpSpring
7.4

Pros

Adobe Campaign

  • It helps us predict what customers will do...then reacts accordingly.
  • AC makes it easy for us to lay out logical workflows and automation with a visual orchestration.
  • Helps us identify and predict the next steps in campaigns.
No photo available

SharpSpring

  • The email builder and email marketing features are particularly good. Having used a variety of email marketing solutions, having the power of the additional visual workflows and tasks available makes a difference.
  • The social media features are good and it's great to see the social calendar with everything planned and the option to post from there is great. The social listening tool is also great to manage our social media centrally.
  • The life of the lead is a great feature to see when clients have opened their emails, interacted with our media, social channels or even our tracked YouTube videos.
  • I also like the reminders option for the CRM, so I can plan my week and to list every monday, and the system reminds me each day.
Lila Bais profile photo

Cons

Adobe Campaign

  • As great as it is once you get going ... it has a steep learning curve.
  • Althought the tools are there ... sometimes it is hard to find them ... thank God for Google.
No photo available

SharpSpring

  • The sales process (pipeline) has no automation functionality. It would be great if this could be automated to some extend as well.
  • You can only create triggers on actions that people take. Not on actions people do not take. To create this it often takes a workaround. For example, it is not possible to create a trigger on 'did not open e-mail'.
  • We are a Dutch agency, and the tooling SharpSpring uses for recognizing who visits your website is quite poor in Holland. We do not get a lot of data. Would be great if the could partner up with a Dutch party for this. That would give us a bit more value.
  • Some things could use an update. For example button creation in e-mails, this has limited possibilities.
  • Some things are not adjustable. Like the message people get whet they unsubscribe. We would like to make this a bit more personal / friendlier but this is not possible.
Stéphanie Erné profile photo

Likelihood to Renew

Adobe Campaign

Adobe Campaign 8.4
Based on 5 answers
Despite the shortcomings of user interface and basic troubleshooting difficulty, Neolane is much more robust and delivers better capabilities to our sales and marketing staffs than any other product we have used here or any product our staff members have used at other locations.
No photo available

SharpSpring

SharpSpring 9.1
Based on 14 answers
Can't see us without this valuable tool in our digital marketing toolbox! SharpSpring takes care of our email campaigns, CRM, and we're using it for dynamic page content geared to specific personas or lead fields.
Jeff Tincher profile photo

Usability

Adobe Campaign

Adobe Campaign 9.0
Based on 3 answers
Because I think it is a very user friendly system, especially when it comes to campaign production
Emma Asplund profile photo

SharpSpring

SharpSpring 8.5
Based on 5 answers
The surprising thing is SharpSpring is surprisingly fast to learn and easy to use so small business owners and marketing managers can login and see SharpSpring in actions for themselves. The numerous built-in help videos allow client users to become do-it-yourself marketers, which is very important to small businesses. This also means lots of users can figure things out on their own rather than have to schedule training or log support requests.
Omar Barraza profile photo

Reliability and Availability

Adobe Campaign

Adobe Campaign 7.0
Based on 1 answer
Aside from frequent error prompts, the program is quite dependable
Gibum Kang profile photo

SharpSpring

No score
No answers yet
No answers on this topic

Support

Adobe Campaign

Adobe Campaign 5.5
Based on 3 answers
I would say that generally the knowledge of the support team we work with is good, great even.I can't say that they seem to be very interested or involved in trying to make the product work best for us.They do what needs to be done, and they do it well - but not really going the extra mile.
No photo available

SharpSpring

SharpSpring 8.2
Based on 5 answers
So far, every issue has been dealt with professionally by the support team and they even follow up again after the issues are resolved to see if everything is still o.k.
Tony Burke profile photo

Implementation

Adobe Campaign

Adobe Campaign 8.0
Based on 1 answer
No answer on this topic is available.

SharpSpring

SharpSpring 8.2
Based on 1 answer
Our custom application (CASL compliance) was not the typical on-boarding process for SharpSpring and they managed it very well. If we had to do it over, we would have let SharpSpring train us in their standard manner, trusting that the CASL compliance issues would sort themselves out in the process. Due to our own decisions we made our learning curve a little more difficult.
Derek A. Lackey profile photo

Alternatives Considered

Adobe Campaign

Adobe Campaign offers unmatched customization but is definitely the least intuitive and user-friendly marketing automation tool I have ever used. We selected Adobe Campaign because we use other Adobe Marketing Cloud Products (Analytics and Target) but the integration with those tools is much more arduous than we anticipated.
No photo available

SharpSpring

At that price SharpSpring practices, it's so hard to find better alternatives, but you can always use freemium tools, like Inbound Now and Mautic. Both tools provide some features we found in SharpSpring, but with limited resources. The more simple SharpSpring license comes with full features. We tried several contact forms and other wordpress plugins to plug in our strategies, but SharpSpring did it in one place.
Alexandre Vilarinho profile photo

Return on Investment

Adobe Campaign

  • Lowered campaign operation costs
  • Better attribution to business ROI and KPIs
  • Streamlined content development and deployment procesess
Marty Idziak profile photo

SharpSpring

  • After just one year of weaving SharpSpring into our business, we have seen huge growth for ourselves and for our clients who have bought into the platform as well.
  • Before SharpSpring we were a web design and marketing agency that worked on one-off projects and sent our clients on their way once it was complete. After we made the decision to invest in SharpSpring it completely changed our agency. It has helped us establish longer and larger retainers which makes it possible for us to build stronger, closer relationships with the clients who are willing to see the value we provide.
Susan Aldea profile photo

Pricing Details

Adobe Campaign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SharpSpring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Add comparison