Likelihood to Recommend It's good if you have a good use case for that feed. I do know that you have to incorporate it in a process in isolation. It's not you don't realize the full value, so you have to incorporate it into an overall improvement process. I would say the pro cases are marketing optimization with respect to campaigns. And I would say that the areas it's not well suited is in distilling attribution. So if you were to take all of the improvements that it suggested, the numbers exceed revenue, which isn't real, but that's a hard problem to solve. Nobody's really solved that problem well. So distilling the attribution piece would be good. And it is well suited for marketing campaigns in the ideation phase of so
Read full review SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Read full review Pros Rich and engaging learning experiences that capture employees' attention. Is multi-device capable so our teams can take classes where it's most convenient for them during the day, especially if they don't have an assigned static workstation? Allows us to personalize compliance training based on where our employees are at in the organizational chart, competencies, and requirements. Read full review Streamlined access to HR data which can be used for deriving insights using SAP Analytics Cloud End to end and seamless integration with SAP eco system and integration with other Microsoft solutions Great learning experience for employees on SAP SuccessFactors platform Read full review Cons High initial set-up cost and licensing fees for all employees at one go Once a courses been enrolled by employee, there's no function to remove those courses by themselves. Mobile version not working very well and some contents not able to load, e.g. Leaderboard, Level. Read full review The whole software is not user friendly from and admin side. A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed. Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed. Read full review Likelihood to Renew Currently, our company uses this program and another competitor for our learning management software. We like the adaptability of this program and appreciate the customer service that Adobe provides, however the other program is starting to turn out to be a better value for our company as they improve their compatibility.
Read full review We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review Usability In general, the user experience in Adobe Learning Manager is very satisfactory. The layout of the interface, the structure and the order of the available functionalities make it very intuitive and usable. The adaptation to mobile devices is very convenient since most of the participants connect through these electronic devices.
Read full review SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Read full review Reliability and Availability On a few occasions, I've logged in to issue a test to a staff member and my course would just spin. I've had to reschedule several test attempts due to this. In my opinion, the issue was not resolved by Adobe
Read full review Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review Performance The performance of Adobe Captivate Prime is also extremely good. The user interface is fast and easy to load. The complexity is not nearly as bad as some of the other programs on the market. Speed was not impacted.
Read full review The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
Read full review Support Rating I think they have a competent, friendly and "resolving" team. I have only ever been met with a willingness to assist any and every query I have come across. Roy who is one of the technical people is amazing, and so is my Customer Success Manager, Hema! I do not know what I would do without them.
Read full review SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
Read full review In-Person Training Training by my staff was quick. Could have been a bit longer. Had to pick up on things myself
Read full review The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review Online Training We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
Read full review Implementation Rating Trial period was great, and It let me plenty of time to try the different feature of the platform. However, when we decided to move forward, the ADOBE team was slow and not reactive at all. Actually after 2 years, I am still waiting for answers which is quite unacceptable.
Read full review As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
Read full review Alternatives Considered 360 keeps up the Adobe learning manager. It even outclasses it in certain parts, but with a huge stalwart tech giant like Adobe, it is hard to keep up. Many of the features are present, but there's always that final touch missing. And it is always trying to play catchup.
Read full review SAP SuccessFactors is a great solution and have all the features and functionality for managing HR operations. The interface is easy to navigate and the UI is so friendly for a beginner. Plus there are best resources available on internet on SAP SuccessFactors to learn. We also received it at an affordable cost.
Read full review Contract Terms and Pricing Model I dont be part in te contract
Read full review Scalability The product's overall scalability and flexibility is extremely good. I wish that the other products our company uses were this flexible! The product is easy to deploy across multiple departments and teams as needed.
Read full review The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Read full review Professional Services We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
Read full review Return on Investment We are a small organization, so for now, we aren't quite sure if our ROI is working. But are confident in how this system will help us grow. Our consumers have been truly delighted about the LMS and view us at a much more professional level now. High level of security is very positive. Read full review The recruitment process has become streamlined. It now takes days and not weeks to process one round in order to fill open positions By performing better Performance management, successfactor contributes to increased employee productivity Employee retention rates have gone up with less %of employees leaving tbe org Impact of training programs is tremendous. Read full review ScreenShots Adobe Learning Manager Screenshots SAP SuccessFactors Screenshots