What users are saying about
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Top Rated
143 Ratings
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41 Ratings

Adobe Captivate

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Top Rated
143 Ratings
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Score 7.7 out of 100

Adobe Captivate Prime

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41 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Adobe Captivate

Captivate is well suited for technical scenario activities. For example, software simulations where demonstration, practice, and assessment are necessary. Captivate does a very good job of creating simulation type activities compared to other solutions. Captivate also does very well with scoring on assessments. Whether you use clicks or questions to score, Captivate has a great ability to score both types. It is less suited for rapid eLearning development. If your company is looking for a solution to build more traditional eLearning such as click-through presentations with some interactivity and the ability to include multimedia elements, then another solution may be more appropriate. Captivate is a great tool for more advanced developers.
Michael Whatley | TrustRadius Reviewer

Adobe Captivate Prime

It is really well suited as an internally facing LMS where you have repeating content that you simple run new groups of folks through. Scenarios that do not require any social learning and you have the resources to create any interactive elements in external tools. If you need to use it for external participants we found we need to start coming up with workaround solutions to a number of our problems. We found ways to use the system but it wasn't really working for us as it was intended.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Adobe Captivate
Adobe Captivate Prime
6.5
Course authoring
Adobe Captivate
Adobe Captivate Prime
6.5
Course catalog or library
Adobe Captivate
Adobe Captivate Prime
7.0
Player/Portal
Adobe Captivate
Adobe Captivate Prime
6.8
Learning content
Adobe Captivate
Adobe Captivate Prime
6.6
Mobile friendly
Adobe Captivate
Adobe Captivate Prime
7.6
Progress tracking & certifications
Adobe Captivate
Adobe Captivate Prime
5.7
Assignments
Adobe Captivate
Adobe Captivate Prime
7.1
Compliance management
Adobe Captivate
Adobe Captivate Prime
6.0
Learning administration
Adobe Captivate
Adobe Captivate Prime
6.6
Learning reporting & analytics
Adobe Captivate
Adobe Captivate Prime
5.7
Social learning
Adobe Captivate
Adobe Captivate Prime
5.8

Pros

Adobe Captivate

  • Quickly adding in graphics, text, and interactive buttons.
  • Has extensive variables and branching for additional customization, beyond the competition.
  • Has 360 degree capability which competitors don't offer (I have not used this feature).
  • High degree of customization and personalization.
  • True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes.
  • If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology.
  • Many advanced capabilities. I chose this product due to the capabilities.
  • Comes with assets, templates, people, head shots, and full body—excellent.
  • Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not.
Pam Pierce | TrustRadius Reviewer

Adobe Captivate Prime

  • Support - Adobe's support is absolutely fantastic. There is no issue that I have had that hasn't been dealt with quickly, professionally and seriously. Our Customer Success Manager is amazing too and just compliments the support one gets.
  • Analytics - Captivate Prime is an LMS which can be both simple and complex, allowing each user to get something from the system. The reporting and analytics are brilliant in drilling down to the actual day to minute performance stats for each learner.
Anonymous | TrustRadius Reviewer

Cons

Adobe Captivate

  • Adobe struggles in its customer support. Knowledgeable Captivate support technicians to teach and troubleshoot would elevate this powerful tool.
  • As mobile learning journeys away from Flash, developing strictly in HTML5 is a becoming a must. Captivate has an HTML5 inspector to review your project for potential flash-based issues, but development in HTML5 only is not as intuitive. I waste valuable time and effort making adjustments after the fact.
  • Many of my SMEs (subject mater experts) submit drafts in PowerPoint. Captivate has a PowerPoint import option, but transforms each slide into an image, removing any ability to edit the content after import. The issue alone is enough to drive me to alternate authoring tools. Unfortunately, we don't have the resources to distribute and teach all of our SMEs to use Captivate.
Relton McBurrows | TrustRadius Reviewer

Adobe Captivate Prime

  • The administration is somewhat costly as it depends on the quantity of clients and does exclude a level expense for a set number as given by different administrations
  • Can't utilize intelligent substance for work helps
  • The setup procedure was long and somewhat dreary, however it was fundamental, they assisted with all the preparation.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Captivate

Adobe Captivate 8.8
Based on 3 answers
There is no doubt in my mind that we will be using Adobe Captivate for years to come. There are so many uses for the software that we are just scratching the surface. The more we use it, the better it gets. This is a great option for anyone looking for an eLearning authoring tool.
Tracy Ford | TrustRadius Reviewer

Adobe Captivate Prime

Adobe Captivate Prime 5.0
Based on 2 answers
We are relatively new in the use of Adobe Captivate Prime, but we can see already how this is aiding our business and growing our colleagues
Alan Wall | TrustRadius Reviewer

Usability

Adobe Captivate

Adobe Captivate 8.0
Based on 2 answers
Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Tracy Ford | TrustRadius Reviewer

Adobe Captivate Prime

Adobe Captivate Prime 9.1
Based on 1 answer
Once you have dived in and spent a while touring the programme you begin to feel how use able it is
Alan Wall | TrustRadius Reviewer

Support Rating

Adobe Captivate

Adobe Captivate 6.7
Based on 30 answers
The support team is good in responding and maintaining communication. Sometimes...well...almost always, you will find yourself having to use a 2nd attempt with more details and easier terminology to get the tech to understand the question or situation. These techs should know English 100% and their product 100% to be on a support team for the USA. I do not get the impression this is true.
John Fester | TrustRadius Reviewer

Adobe Captivate Prime

Adobe Captivate Prime 9.6
Based on 2 answers
I think they have a competent, friendly and "resolving" team. I have only ever been met with a willingness to assist any and every query I have come across. Roy who is one of the technical people is amazing, and so is my Customer Success Manager, Hema! I do not know what I would do without them.
Anonymous | TrustRadius Reviewer

Implementation Rating

Adobe Captivate

No score
No answers yet
No answers on this topic

Adobe Captivate Prime

Adobe Captivate Prime 9.1
Based on 1 answer
Yes because Adobe helped us with the planning and the roll out
Alan Wall | TrustRadius Reviewer

Alternatives Considered

Adobe Captivate

Adobe Captivate is an okay software program, but it is not something I'd pick over Articulate Storyline or Articulate 360. I only selected Captivate because it was mandatory for my course plus I wanted to explore it to find out how it worked. But after using it, I didn't find it to be as appealing as I thought. It's not a horrible software tool, it has its perks but it's just not as user-friendly as I'd hoped it would be.
Anonymous | TrustRadius Reviewer

Adobe Captivate Prime

We chose Adobe because it was cheaper and fit our needs more than Benchpress. We also chose Adobe because the over all appearance and quality seemed worth the extra money our partners would be paying for the professional learning opportunities hosted in the LMS. Finally, we chose Adobe because of its brand recognition; however, we were poorly mistaken in many cases.
James R. Cutlip | TrustRadius Reviewer

Return on Investment

Adobe Captivate

  • Adobe Captivate has helped us lower training costs without the need for external training.
  • The program allowed us to create in house training without the need for third party collaboration.
  • End users could communicate about training needs and Adobe Captivate made it easy to update current training modules.
Bruce Emmerling | TrustRadius Reviewer

Adobe Captivate Prime

  • So far I have used Captivate mainly for internal processes and training, so there has not been a true ROI.
  • I will continue to use captivate, and search for additional areas to implement the software into a sales / client facing platform.
Dylan Seagraves | TrustRadius Reviewer

Screenshots

Adobe Captivate

Pricing Details

Adobe Captivate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Captivate Prime

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Captivate
7.7
Adobe Captivate Prime
9.4

Likelihood to Renew

Adobe Captivate
8.8
Adobe Captivate Prime
5.0

Usability

Adobe Captivate
8.0
Adobe Captivate Prime
9.1

Support Rating

Adobe Captivate
6.7
Adobe Captivate Prime
9.6

Implementation Rating

Adobe Captivate
Adobe Captivate Prime
9.1

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