Adobe Captivate vs SAP SuccessFactors

• Quickly adding in graphics, text, and interactive buttons.
• Has extensive variables and branching for additional customization, beyond the competition.
• Has 360 degree capability which competitors don't offer (I have not used this feature).
• High degree of customization and personalization.
• True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes.
• If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology.
• Many advanced capabilities. I chose this product due to the capabilities.
• Comes with assets, templates, people, head shots, and full body—excellent.
• Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not.

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• Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
• Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
• BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
• Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
• Integration with Jam, Skype and WebEx, etc.

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• Adobe struggles in its customer support. Knowledgeable Captivate support technicians to teach and troubleshoot would elevate this powerful tool.
• As mobile learning journeys away from Flash, developing strictly in HTML5 is a becoming a must. Captivate has an HTML5 inspector to review your project for potential flash-based issues, but development in HTML5 only is not as intuitive. I waste valuable time and effort making adjustments after the fact.
• Many of my SMEs (subject mater experts) submit drafts in PowerPoint. Captivate has a PowerPoint import option, but transforms each slide into an image, removing any ability to edit the content after import. The issue alone is enough to drive me to alternate authoring tools. Unfortunately, we don't have the resources to distribute and teach all of our SMEs to use Captivate.

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• The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
• The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
• You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.

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• Adobe Captivate has helped us lower training costs without the need for external training.
• The program allowed us to create in house training without the need for third party collaboration.
• End users could communicate about training needs and Adobe Captivate made it easy to update current training modules.

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• Visibility to the organization was an immediate impact and socialized the value of the product immediately.
• A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
• Consolidating performance to pay outputs reduced time in some manual audit processes.

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