What users are saying about

Adobe Connect

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Top Rated
294 Ratings

Blackboard Learn

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Top Rated
153 Ratings

Adobe Connect

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Top Rated
294 Ratings
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Score 7.6 out of 101

Blackboard Learn

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Top Rated
153 Ratings
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Score 7.7 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If you can afford it I think Zoom Meeting is betterBlackboard Collaborate is headed in the right direction but they're not there yet.
Mark Nowowiejski profile photo

Blackboard Learn

The key questions to ask during the selection process would be how well the product facilitates the following:1) Ease of Use2) Scalability3) Accessibility4) Support5) Integration Capabilities6) Community Activity7) Quality and Depth of Features
Eric Kunnen profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.7
Blackboard Learn
High quality audio
Adobe Connect
8.0
Blackboard Learn
High quality video
Adobe Connect
7.5
Blackboard Learn
Low bandwidth requirements
Adobe Connect
5.6
Blackboard Learn
Mobile support
Adobe Connect
5.7
Blackboard Learn

Screen Sharing

Adobe Connect
8.5
Blackboard Learn
Desktop sharing
Adobe Connect
8.7
Blackboard Learn
Whiteboards
Adobe Connect
8.3
Blackboard Learn

Online Meetings / Events

Adobe Connect
7.8
Blackboard Learn
Calendar integration
Adobe Connect
7.6
Blackboard Learn
Meeting initiation
Adobe Connect
7.7
Blackboard Learn
Integrates with social media
Adobe Connect
6.8
Blackboard Learn
Record meetings / events
Adobe Connect
8.3
Blackboard Learn
Slideshows
Adobe Connect
8.4
Blackboard Learn

Online Events Collaboration

Adobe Connect
8.5
Blackboard Learn
Live chat
Adobe Connect
8.8
Blackboard Learn
Audience polling
Adobe Connect
8.7
Blackboard Learn
Q&A
Adobe Connect
8.1
Blackboard Learn

Online Events Security

Adobe Connect
8.1
Blackboard Learn
User authentication
Adobe Connect
7.9
Blackboard Learn
Participant roles & permissions
Adobe Connect
8.0
Blackboard Learn
Confidential attendee list
Adobe Connect
8.5
Blackboard Learn

Learning Management

Adobe Connect
Blackboard Learn
7.1
Course authoring
Adobe Connect
Blackboard Learn
8.2
Course catalog or library
Adobe Connect
Blackboard Learn
7.1
Player/Portal
Adobe Connect
Blackboard Learn
6.8
Learning content
Adobe Connect
Blackboard Learn
8.2
Mobile friendly
Adobe Connect
Blackboard Learn
5.9
Progress tracking & certifications
Adobe Connect
Blackboard Learn
6.9
Assignments
Adobe Connect
Blackboard Learn
8.3
Compliance management
Adobe Connect
Blackboard Learn
6.3
Learning administration
Adobe Connect
Blackboard Learn
8.1
Learning reporting & analytics
Adobe Connect
Blackboard Learn
6.4
Social learning
Adobe Connect
Blackboard Learn
5.7

Pros

  • Polling
  • Lots of 3rd party add ons available
  • desktop sharing
Mark Nowowiejski profile photo
  • Blackboard is very detailed. It has all the bells and whistles anyone can ask for in a Learning Management system. Especially for the instructor. Features like the retention center keeps the instructors engaged and helps students who may need a little extra attention.
  • Blackboard is very easy for the students and the instructors to use. There are a lot of training materials developed by Blackboard (and by other schools), including written manuals and videos that students and instructors can watch.
  • Blackboard has a lot extra features in modules that can be downloaded and installed by the administrator that can make your instance unique to any other school.
  • Blackboard is very helpful and quick to provide a solution when there is an issue. The technical support is fantastic and are always willing to help you with any issue.
Annaliza Marks profile photo

Cons

  • Recordings default to Flash which can't be viewed on many mobile devices. They offer the ability to export recordings as MP4s, but it would be nice if you could set this as the default.
  • Some useful features are not provided with the hosted model, such as Adobe Presenter, which allows you to upload content directly from PowerPoint, preserving settings and fonts.
No photo available
  • The mathematical functions in Blackboard are weak and hard to use for our math instructors. Most people don't even know that a whiteboard containing mathematical functions exists and when they do learn, it is so confusing that the instructor gives up.
  • The mathematical calculations in the Grade Center are weak. It does not take into account the null values so the averages are sometimes skewed. I have to remind instructors that they have to put a zero into the null value or their averages will not be correct. It is also very difficult if an instructor wants to create an average, then add them together and then average the total points. In other words, if the instructors wans to do anything besides a basic class average, it requires quite a bit of work.
  • The browser compatibility issues need a lot of work. Most of our students expect to use Internet Explorer and then have a lot of issues with Blackboard, or Java does an update and everything doesn't work like it should. Blackboard needs to find a better, faster way of keeping up with the updates in browsers and Java. Our students get frustrated, and I get frustrated, when I have to constantly remind them to use a browser other than Internet Explorer.
  • Blackboard claims that it is customizable however to make the "look and feel" of the Learning Management System unique is very limited. The log in screen is customizable however doing so is difficult and requires some coding knowledge. Although I have managed to customize our log in screen (because I am a software engineer), I have spoken with a lot of other schools who did not have someone on staff who could write code for the customization.
Annaliza Marks profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
While we are always open to an alternative that meets our needs, we plan to stick with Adobe Connect for the foreseeable future. The product continues to evolve as Adobe rolls out new versions and updates on a fairly frequent basis, and as a hosted customer we receive those updates automatically
No photo available
Blackboard Learn4.6
Based on 11 answers
No choice - the decision is made by our IT Services department.
No photo available

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
Blackboard Learn7.8
Based on 4 answers
It is very usable for both faculty and students. The interface is pretty intuitive and most students can use it without a lot of additional training. Faculty do need some training to effectively use the interface, but they usually get it pretty quickly. We have had to create some additional programming to give faculty a way to delve deeper into the content.
Inez Whipple profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
Blackboard Learn4.5
Based on 2 answers
The majority of tickets are answered and resolved quickly, but every once in a while a ticket gets "escalated" and then the next tier of support is much slower in following up.
No photo available

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
Blackboard Learn7.0
Based on 1 answer
No answer on this topic is available.

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
Blackboard Learn10.0
Based on 1 answer
Blackboard's Managed Hosting was top-notch in getting us up and running quickly.
No photo available

Alternatives Considered

We looked at GoToMeeting and WebEx, and for our size and the number of sessions we do, they did not make as much sense financially. Although Adobe Connect may seem like it requires a lot of money up front, the others make up for it in the end because of additional charges for meetings over a certain size, etc. We also preferred the interface of Adobe Connect as well as the high-quality recordings and server storage.
No photo available
While not involved in the selection process, I have used other learning management systems at other institutions. Blackboard is robust and very easy for both students and faculty to use. Whenever I have been involved in choosing a LMS, Blackboard usually comes in first or second. I'm generally happy with it
Inez Whipple profile photo

Return on Investment

  • We turned what was formerly an annual mini-conference into a series of webinars, allowing us and our members to save on meeting and travel expenses.
  • We have added value to our members' experience, because we can now offer many virtual opportunities year-round as opposed to only during live events throughout the year. The visual and interactive elements of a webinar make them more attractive as a learning experience than a simple teleconference. And because the webinars are recorded, members can view them at their leisure.
  • We've been able to expand what we offer to our chapters in terms of support from the national office, and we've given them an additional means of delivering professional development opportunities to their local members.
No photo available
  • Blackboard Learn allows students and instructors to better communicate assignments and grades, and connecting this system directly to our SIS has been hugely successful to increase adoption.
  • Blackboard Learn takes a lot of resources to help train and troubleshoot. Instructors starting off have a very difficult time exploring the options, especially when there are different versions and features across various institutions. Having a more streamlined offering would allow for better self-help options.
  • Blackboard Learn has enabled newer technologies that allow us to customize in a web-first manor. This is crucial to moving forward with the platform.
Matthew Deakyne profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Blackboard Learn

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details