What users are saying about

Adobe Connect

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288 Ratings
131 Ratings

Adobe Connect

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288 Ratings
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Score 7.6 out of 101
131 Ratings
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Score 7 out of 101

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Likelihood to Recommend

Adobe Connect

Works great for webinars, meetings and break-out sessions in my opinion. These are the types of scenarios that I have tested, but the only problem would be the price in relation to services. Rooms can be customised to fit your needs too, so just keep that in-mind as this can prove to be very useful
Bjørn Erik Ekstrøm profile photo

Blackboard Learn

Blackboard is definitely good for higher education or anything where you would need to have a grading/testing system in place. I don't think that it would necessarily be best for companies that aren't doing this. If you were trying to edit something or create a project as a group, I don't think Blackboard would be the best option.
Brittney Vigna MPH, CHES, CPH profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
Blackboard Learn
High quality audio
Adobe Connect
8.1
Blackboard Learn
High quality video
Adobe Connect
7.6
Blackboard Learn
Low bandwidth requirements
Adobe Connect
5.9
Blackboard Learn
Mobile support
Adobe Connect
6.1
Blackboard Learn

Screen Sharing

Adobe Connect
8.8
Blackboard Learn
Desktop sharing
Adobe Connect
8.8
Blackboard Learn
Whiteboards
Adobe Connect
8.7
Blackboard Learn

Online Meetings / Events

Adobe Connect
8.3
Blackboard Learn
Calendar integration
Adobe Connect
8.2
Blackboard Learn
Meeting initiation
Adobe Connect
8.0
Blackboard Learn
Integrates with social media
Adobe Connect
7.7
Blackboard Learn
Record meetings / events
Adobe Connect
8.8
Blackboard Learn
Slideshows
Adobe Connect
8.9
Blackboard Learn

Online Events Collaboration

Adobe Connect
8.9
Blackboard Learn
Live chat
Adobe Connect
9.0
Blackboard Learn
Audience polling
Adobe Connect
9.2
Blackboard Learn
Q&A
Adobe Connect
8.5
Blackboard Learn

Online Events Security

Adobe Connect
8.6
Blackboard Learn
User authentication
Adobe Connect
8.4
Blackboard Learn
Participant roles & permissions
Adobe Connect
8.5
Blackboard Learn
Confidential attendee list
Adobe Connect
9.0
Blackboard Learn

Learning Management

Adobe Connect
Blackboard Learn
5.5
Course authoring
Adobe Connect
Blackboard Learn
6.0
Course catalog or library
Adobe Connect
Blackboard Learn
6.0
Mobile friendly
Adobe Connect
Blackboard Learn
3.0
Assignments
Adobe Connect
Blackboard Learn
7.0

Pros

  • Hands down, the best Virtual Classroom - Connect is unparalleled in its use here. From breakout rooms, to an unlimited selection of audio providers, to multiple presenters and hosts, to tools that you need as a professional facilitator -- Connect is the "grown ups' choice" for virtual classroom. If your use case involves live Virtual Classroom, you should be using Adobe Connect.
  • Product openness and extensibility -- Competing products are "walled gardens": they only let you use the features that the product manager wants you to have. Adobe Connect, because it is built using an open architecture, lets you create your own components that you can easily create and integrate. Whether these are high end simulations that mimic operational equipment, high definition videos you want to play, or applications that provide interactive experiences for your audience, anything you can conceive, you can create and use as part of your Adobe Connect rooms.
  • Ubiquitous performance - Adobe Connect runs everywhere without painful port opening, extension enabling, or other IT issues. Desktop users don't have to do any big client downloads, and mobile support is enabled through free app-store downloads -- allowing folks to lead and participate from wherever they are. As a facilitator, I can prepare my content in my Adobe Connect room, then travel on vacation next week -- without taking a laptop with me -- and deliver my content using a hotel computer across the world. Or, perhaps I am stuck in an airport -- I can lead my entire session from my iPhone or Android tablet. This freedom to lead and participate from anywhere on any device is extraordinary.
  • Easy -- Ease of use is huge. Participants get links they click on -- and immediately enter rooms - no downloads, no muss, no fuss. Hosts build meeting rooms -- which they can use over and over and refine. For those of us who do presentations, webinars, and classes professionally, this is an enormous benefit. We can build rooms that are specific to what we wish to communicate and hone them to be profoundly effective. Moreover, we can template these and build fresh ones using that content, and we can simply re-use our rooms with no further preparation time, over and over again. In contrast -- competing products make you enter your meeting area right before your meeting and prepare your content at that time. This usually means that if you are using a competing product, you end up wasting loads of time and, frankly, you are not building much interactivity and impact into your sessions because you have to do so every time you want to conduct a session.
  • Integration -- There is no product that plays better with others than Adobe Connect. This makes the product so useful and flexible that you might say that Connect is the "swiss army knife" in the space. Connect has a super easy to use interface for people who just want to get in and do something. It also has a fully exposed set of Application Programming Interfaces (API) that let you build whatever you want on top of connect (some organizations have completely built their own context appropriate front end on top of Connect, using the raw Connect functionality underneath to power their application.) This means you can have Connect fully integrated with your enterprise IT infrastructure -- using Single Signon, customization of user experience, and branding -- and if you are technical, you can do this all yourself. These are huge differentiators compared to the flatter products on the market that want you to use the service only in the primary delivery modality their product manager conceived.
  • Many Deployment Options -- You can deploy Connect any way you want. Most people just want a low cost, reliable-enough platform to use. Adobe Connect's multi-tenant hosted service fits there. Others want high levels of integration with their own LMS systems, Salesforce, Marketo, other enterprise systems, reporting systems, etc. Adobe Connect on Premise or Adobe Connect Managed Service deployments fit there. yet other clients require FEDRAMP and HIPAA levels of security. Adobe Connect Managed Service and other Adobe Connect Private Cloud deployment strategies meet those requirements. Try taking the above list to any competing vendor and watch the expression on their face. Most deploy their products only in one way -- take it or leave it. With Adobe Connect, you have the full range of choices available to you.
  • High touch resellers-Unlike most other products in the market, Adobe Connect is sold through resellers. This means that there are real people, located on the same continent as you, who speak your language who can help you select and implement your product. When I used competing, flatter products -- the service side was flatter, too. I bought those competing products on the web, I had to figure everything out myself, and God help me if I actually wanted to talk to a human being to get help. Because Adobe Connect is sold regionally by resellers like GetConnect with long history and deeply experienced people, this means that you get a successful program, not just a product.
No photo available
  • Blackboard is pretty intuitive to learn. It's not very hard to figure out what you need to do.
  • The assessments are easy to create and easy for students to take. The deadlines are helpful as well.
  • It's nice that there isn't a limit for the content that you are able to put on Blackboard.
Brittney Vigna MPH, CHES, CPH profile photo

Cons

  • Adobe Connect is very deep and very broad. It is not for someone who is looking for a simple chat client. Occasionally I will find someone who wants just one button to push to make the product go. Adobe Connect isn't like that. It is the "grown ups' product" and it has very deep capabilities.
  • Adobe Connect is modular -- each module has a specific function that maps to use case business needs. This depth is often a little confusing at first, because each module has its own learning curve. At the end of the day, it is a very good thing, but you need to plan a little time to get familiar with what the modules you have purchased do, because they are deep.
  • Adobe Connect has the ability to do quite advanced, powerful things. The flip side of this is that you need to be an adult about choosing what you are going to inflict on your audience. For example, you can conduct very highly engaging sessions with interactive elements that are respectful of your audience's bandwidth. Or you can be an absolute boor and force your audience to need a 1 Meg internet connection to have a good experience. But you need to be an adult and make good choices. In a way, this is the flip side of power -- you have to use it responsibly. Other products that don't do very much solve this problem quite differently -- they prevent you from doing anything substantive that could consume too much bandwidth. Of course, that is a primary reason people move up to Adobe Connect -- because they want something better.
No photo available
  • As Blackboard has grown in adoption, popularity, and use over the years, one challenge has been supporting a multitude of users and campus constituencies that are running a wide variety of hardware and software versions. The Blackboard listserv community has come along side of users to assist users by the sharing of clients, along with a newly renewed focus on end user support.
  • With the wealth of tools and capabilities, as well as Blackboard acquisitions over the years, the integration of these tools has sometimes lagged and taken longer due to competing priorities with support, new product development, and maintenance. With new leadership at Blackboard in the past few years, the integration of a variety of solutions and tools is now a clear priority.
Eric Kunnen profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
Given our recent success with Adobe Connect in deploying enterprise-wide training solutions and our subsequent investment in on-boarding designers and facilitators to deploy additional projects using it, I can see no reason we would not renew or change to another provider at this time. While Adobe Connect is a sophisticated solution, the learning curve is not nearly as steep comparable to other products, which has helped us quickly expand our use of it across the company.
Sean McCarty profile photo
Blackboard Learn4.6
Based on 11 answers
SUNY mandated.
Charlotte Lashomb profile photo

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
Blackboard Learn7.7
Based on 4 answers
Blackboard is very easy to use. A handful of faculty struggle with the Grade Center, but overall, there is very little support needs for day to day Blackboard usage.
No photo available

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
Blackboard Learn4.5
Based on 2 answers
The majority of tickets are answered and resolved quickly, but every once in a while a ticket gets "escalated" and then the next tier of support is much slower in following up.
No photo available

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
Blackboard Learn7.0
Based on 1 answer
No answer on this topic is available.

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
Blackboard Learn10.0
Based on 1 answer
Blackboard's Managed Hosting was top-notch in getting us up and running quickly.
No photo available

Alternatives Considered

We looked at GoToMeeting and WebEx, and for our size and the number of sessions we do, they did not make as much sense financially. Although Adobe Connect may seem like it requires a lot of money up front, the others make up for it in the end because of additional charges for meetings over a certain size, etc. We also preferred the interface of Adobe Connect as well as the high-quality recordings and server storage.
No photo available
We piloted Moodle for two semesters. We found Moodle refreshing and easy to use and comparable to Blackboard. The first initial reaction to Moodle was that "free" price tag that open source software has however after using it there were a few snags. 1. Although Moodle is "free", it requires someone knowledgeable in programming to install it on a server, set it up and maintain it. You still have the cost of the server and the labor to set it up and maintain it.2. There is virtually no technical support other than forums for Moodle where as Blackboard has a team of people who are easily accessible. For our campus, I am the only software engineer. If we had Moodle and something happened to me, our college would be in trouble.3. Blackboard is very robust and has a lot of bells and whistles. Although Moodle has most features, it is still lacking when you compare the two.4. I am on a state wide distance education committee. We have pooled our resources together and get discount pricing for the state. This makes Blackboard very affordable for all colleges in West Virginia since we use a hosting company through our state committee.
Annaliza Marks profile photo

Return on Investment

  • We turned what was formerly an annual mini-conference into a series of webinars, allowing us and our members to save on meeting and travel expenses.
  • We have added value to our members' experience, because we can now offer many virtual opportunities year-round as opposed to only during live events throughout the year. The visual and interactive elements of a webinar make them more attractive as a learning experience than a simple teleconference. And because the webinars are recorded, members can view them at their leisure.
  • We've been able to expand what we offer to our chapters in terms of support from the national office, and we've given them an additional means of delivering professional development opportunities to their local members.
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  • I have heard complaints from students that Blackboard is difficult to use. We have had some students leave because they could not figure out Blackboard. Some of them just had difficulty with it, some of them refused to ask for help.
  • We have instructors who refuse to use Blackboard. They are not "technically savvy" and have difficulty understanding how it works. This prevents us from developing fully online programs and degrees because these instructors are the ones who teach the courses needed for a particular degree.
  • Our revenues have increased dramatically due to online courses. This has allowed us to maintain updated labs and use the extra funding in areas that need help.
  • Blackboard has helped our school stay on the cutting edge of technology. It is something that we can be very proud of. Our distance education program has grown tremendously in a short amount of time. We understand that distance learning is the future and we embrace it.
Annaliza Marks profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Blackboard Learn

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details