What users are saying about

Adobe Connect

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288 Ratings
11 Ratings

Adobe Connect

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288 Ratings
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Score 7.6 out of 101
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

Figure out if you're looking for a conferencing tool or a training tool. If the primary purpose is going to be for web meetings, then I would likely look elsewhere. There is better standalone conferencing software. If you're trying to upgrade your training platform, this is a great option. They offer an abundance of tools that make this a viable option for those who will be presenting without producers as well.
Zach Wasson profile photo

Blizz

Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.
Anna Abalyan profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
Blizz
High quality audio
Adobe Connect
8.1
Blizz
High quality video
Adobe Connect
7.6
Blizz
Low bandwidth requirements
Adobe Connect
5.9
Blizz
Mobile support
Adobe Connect
6.1
Blizz

Screen Sharing

Adobe Connect
8.8
Blizz
Desktop sharing
Adobe Connect
8.8
Blizz
Whiteboards
Adobe Connect
8.7
Blizz

Online Meetings / Events

Adobe Connect
8.3
Blizz
Calendar integration
Adobe Connect
8.2
Blizz
Meeting initiation
Adobe Connect
8.0
Blizz
Integrates with social media
Adobe Connect
7.7
Blizz
Record meetings / events
Adobe Connect
8.8
Blizz
Slideshows
Adobe Connect
8.9
Blizz

Online Events Collaboration

Adobe Connect
8.9
Blizz
Live chat
Adobe Connect
9.0
Blizz
Audience polling
Adobe Connect
9.2
Blizz
Q&A
Adobe Connect
8.5
Blizz

Online Events Security

Adobe Connect
8.6
Blizz
User authentication
Adobe Connect
8.4
Blizz
Participant roles & permissions
Adobe Connect
8.5
Blizz
Confidential attendee list
Adobe Connect
9.0
Blizz

Project Management

Adobe Connect
Blizz
8.7
Task Management
Adobe Connect
Blizz
9.1
Scheduling
Adobe Connect
Blizz
9.1
Mobile Access
Adobe Connect
Blizz
9.1
Search
Adobe Connect
Blizz
7.3
Visual planning tools
Adobe Connect
Blizz
9.1

Communication

Adobe Connect
Blizz
9.1
Chat
Adobe Connect
Blizz
9.1
Notifications
Adobe Connect
Blizz
9.1
Discussions
Adobe Connect
Blizz
9.1
Internal knowledgebase
Adobe Connect
Blizz
9.1
Integrates with Outlook
Adobe Connect
Blizz
9.1

File Sharing & Management

Adobe Connect
Blizz
9.1
Versioning
Adobe Connect
Blizz
9.1
Video files
Adobe Connect
Blizz
9.1
Audio files
Adobe Connect
Blizz
9.1
Document collaboration
Adobe Connect
Blizz
9.1
Access control
Adobe Connect
Blizz
9.1
Advanced security features
Adobe Connect
Blizz
9.1
Device sync
Adobe Connect
Blizz
9.1

Pros

  • Adobe Connect handles streaming multiple videos (e.g. many different webcams or streaming a pre-recorded video) quite well with minimal issues.
  • Adobe Connect allows for creation and switching between multiple screen layouts so that you can plan a course flow ahead of time and implement it flawlessly for participants. There is another key feature called Prepare Mode which allows the host to modify or prepare a different screen layout while everyone else remains in the last layout.
  • Adobe Connect allows for breakout rooms. This feature is useful for classroom delivery webinars which require the users to break into smaller groups for working on a problem or brainstorming.
  • Adobe Connect allows the host to email themselves a copy of the chat history. The history is often useful for other educators not present in that session who wish to review the types of questions/answers come up in a past session.
No photo available
  • Super user-friendly and intuitive interface
  • Multiple features (i.e. screen sharing, meeting scheduling, audio/video options)
  • Several communication methods (chat, video) supported
  • High quality video call connection
  • And compatibility across various devices as well
  • High standard of security (end-to-end encryption)
  • Ideal for remote or international teams trying to stay in sync
Daniel Rozenblum profile photo

Cons

  • The steps to connect to the Adobe Connect meeting room are clunky. There are many things that - if not completed ahead of time - cause problems for users who click on the meeting room link thinking they can just login and go in (like other platforms). The login and connection experience seems to be different on different operating systems and web browsers.
  • Troubleshooting is incredibly challenging for issues such as having trouble connecting, not hearing what is presented, not seeing content, microphone works in the audio test but not when you're actually going to use it, webcams showing just black screens.
  • Adobe Connect still uses Flash. There are apps for connecting to the meeting room from Apple and Android portable devices and they work ok but it isn't the same as the desktop web platform.
No photo available
  • Interface appears less sophisticated than other conferencing programs; could be a turnoff for some users.
  • Straightforward program design won’t change the world of video conferencing.
No photo available

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
While we are always open to an alternative that meets our needs, we plan to stick with Adobe Connect for the foreseeable future. The product continues to evolve as Adobe rolls out new versions and updates on a fairly frequent basis, and as a hosted customer we receive those updates automatically
No photo available
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We found that WebEx was 'flat' when it came to training for extended periods of time. Deeper interactions created by AC with the course content, the instructors and, ultimately, with the students creates a successful class. A successful class means students that have been exposed to (in our case) intensely complex & technical content that wasn't hampered by stupid technical failures & lack of features. For example: in WebEx, when the Host dropped off, the classroom would get torn-down with it. It was a mad-scramble to get the classroom back up, and somehow notify the attendees that they can 'dial back in', etc. Additionally, the WebEx 'cloud' for course content storage & subsequent access wasn't as rich, or as flexible as AC's, and we found that our CDT release management team couldn't integrate their processes easily with WebEx, and therefore we regularly ran into inconsistencies in versions delivered.
Maximus Mednick profile photo
I considered using Skype instead but in comparison to Blizz, Skype’s functionality is quite limited. I need a tool which also offers scheduled remote access for team collaboration projects and I.T. support.
No photo available

Return on Investment

  • Unfortunately, some of our marketers have actually stopped doing Web conferences with their attorneys due to our reliability issues with the software. We're losing out on key touchpoints with our clients and prospects because of reliability and complexity issues.
  • I think the ability to do Web conferences does help greatly. It's another service we can offer to existing clients to present in-house CLE series for their GCs. It also helps establish our attorneys as thoguht leaders in a given area.
  • I think one of our biggest issues is the reliability of the software, which many times can reflect badly on us and in turn may make our contacts not come back for a second web conference. We hope that the content we provide outweighs any technical issues our participants have, but we cannot be sure of this factor.
Ellie Kemmeter profile photo
  • Blizz ensures that my service quality rating is not compromised due to bad connectivity. Return on investment is 100%.
  • Blizz has a modern and simple design. This makes it easy for the user to get started as there is no learning curve.
  • Remote screen share is slick and the Blizz controls on-screen take up minimal space, taking nothing away from the user experience.
No photo available

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Blizz

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details