Adobe Connect vs. BlueJeans Meetings (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 7.0 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
BlueJeans Meetings (discontinued)
Score 8.1 out of 10
N/A
The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.
$0
per month
Pricing
Adobe ConnectBlueJeans Meetings (discontinued)
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
BlueJeans Basic
$0
per user
Bluejeans Standard
$9.99
per host/per month
Bluejeans Pro
$13.99
perhost/per month
Bluejeans Enterprise
$16.66
per host/per month
Offerings
Pricing Offerings
Adobe ConnectBlueJeans Meetings (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Adobe ConnectBlueJeans Meetings (discontinued)
Considered Both Products
Adobe Connect
Chose Adobe Connect
We ultimately ended our use of Adobe Connect due to continued issues, lack of resolution & loss of participants. Currently we are using Microsoft Teams as it is our primary communication tool at our organization.
Chose Adobe Connect
Adobe Connect comes in last place compared to the other platforms. Aesthetically it is very outdated and does not seem as modern as compared to the other platforms.
Chose Adobe Connect
Adobe Connect is among the more robust and feature rich tools available. I don’t think any of the other tools match that. If it fits your needs, you can’t beat it. If you just need more simple capabilities, there are probably easier and better options for basic use. It has a …
BlueJeans Meetings (discontinued)
Chose BlueJeans Meetings (discontinued)
I used Adobe Connect for several years with another client for training purposes. We had some trouble with response time, bandwidth, and user functionality. More recently I've used Zoom -- and continue to use it with other clients. I find BlueJeans and Zoom comparable. Both are …
Chose BlueJeans Meetings (discontinued)
Select Blujeans Meetings because it allows me to better convey my ideas and at the same time build trust through real-time videoconferences. As well as sharing documents and presentations via screen sharing, I love the option to record play and then share the recording to …
Chose BlueJeans Meetings (discontinued)
BlueJeans is reasonably close to Zoom. I do not have a paid account with Zoom, so I prefer BlueJeans when setting up a scheduled meeting. The app is very intuitive and feels relatively non-invasive. I like the phone-in service provided. We have used this quite a lot for …
Chose BlueJeans Meetings (discontinued)
Easier to schedule meetings in BlueJeans, and far easier to automatically record and share webinars, compared to Adobe. I don’t use Cisco Webex much since it is inferior to Adobe.
Chose BlueJeans Meetings (discontinued)
BlueJeans is far easier to use for web conferencing and recording meetings than the competition. I also appreciate that BlueJeans allows users to select audio from the phone and that it will call you rather than having to dial a specific number to join a meeting, which I've …
Chose BlueJeans Meetings (discontinued)
From the three that I listed, my personal favorite for me to use is Zoom, but supporting other users I prefer BlueJeans because it is the easiest to maintain from an IT standpoint. If a user is unable to connect from the meeting link, the meeting ID and passcode are embedded in …
Chose BlueJeans Meetings (discontinued)
bluejeans is superior for video meetings but more expensive than some competitors.
Chose BlueJeans Meetings (discontinued)
BlueJeans is similar to the other platforms--AdobeConnect will record as well. The three other platforms are clunky and not as user friendly. I have been researching Zoom because the price is considerably cheaper. I connected to a meeting with a partner yesterday using Zoom and …
Chose BlueJeans Meetings (discontinued)
Bluejeans is faster and has better audio quality. It is also easier to use.
Chose BlueJeans Meetings (discontinued)
BlueJeans was easy to deploy to users and the Command Center allows for admins to troubleshoot and track issues.
Chose BlueJeans Meetings (discontinued)
Its focus on video first, the ease of use, stability, audio and video quality, and ability to integrate with other programs made bluejeans stand out above the rest. We prioritize relationships above all else, and we couldn’t find a platform more aligned with our culture and …
Chose BlueJeans Meetings (discontinued)
BlueJeans is by far the best tool I've used for meetings. It's easy to connect, we can hear each other, I don't need additional software, and it's so quick to get a meeting set up. I've used ones built into hardware, I've used ones where you need weird little plugins, I've used …
Top Pros
Top Cons
Features
Adobe ConnectBlueJeans Meetings (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
8.0
65 Ratings
0% below category average
BlueJeans Meetings (discontinued)
8.4
561 Ratings
5% above category average
High quality audio8.764 Ratings8.9559 Ratings
High quality video7.264 Ratings8.5537 Ratings
Low bandwidth requirements6.955 Ratings8.1483 Ratings
Mobile support9.142 Ratings8.3456 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.7
64 Ratings
4% below category average
BlueJeans Meetings (discontinued)
8.3
530 Ratings
4% above category average
Desktop sharing8.064 Ratings8.5530 Ratings
Whiteboards7.454 Ratings8.1253 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
7.9
65 Ratings
4% below category average
BlueJeans Meetings (discontinued)
8.2
558 Ratings
0% below category average
Calendar integration9.241 Ratings8.2503 Ratings
Meeting initiation8.656 Ratings8.2509 Ratings
Integrates with social media7.328 Ratings8.0176 Ratings
Record meetings / events7.360 Ratings8.3472 Ratings
Slideshows7.251 Ratings8.5347 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
8.6
64 Ratings
2% above category average
BlueJeans Meetings (discontinued)
8.4
414 Ratings
0% below category average
Live chat9.462 Ratings8.7396 Ratings
Audience polling8.255 Ratings8.2177 Ratings
Q&A8.352 Ratings8.2226 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.9
60 Ratings
6% above category average
BlueJeans Meetings (discontinued)
8.3
413 Ratings
1% below category average
User authentication7.953 Ratings8.0283 Ratings
Participant roles & permissions9.360 Ratings8.4386 Ratings
Confidential attendee list9.448 Ratings8.5253 Ratings
Best Alternatives
Adobe ConnectBlueJeans Meetings (discontinued)
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
TeamViewer
TeamViewer
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectBlueJeans Meetings (discontinued)
Likelihood to Recommend
7.7
(92 ratings)
8.4
(568 ratings)
Likelihood to Renew
10.0
(27 ratings)
4.7
(23 ratings)
Usability
7.7
(36 ratings)
8.8
(203 ratings)
Availability
5.5
(1 ratings)
9.6
(8 ratings)
Performance
-
(0 ratings)
5.5
(8 ratings)
Support Rating
7.6
(31 ratings)
5.3
(17 ratings)
Online Training
7.5
(2 ratings)
9.0
(3 ratings)
Implementation Rating
7.9
(4 ratings)
6.0
(16 ratings)
Configurability
-
(0 ratings)
6.1
(6 ratings)
Ease of integration
-
(0 ratings)
5.5
(6 ratings)
Product Scalability
5.0
(1 ratings)
4.3
(7 ratings)
Vendor post-sale
-
(0 ratings)
5.1
(5 ratings)
Vendor pre-sale
-
(0 ratings)
5.1
(5 ratings)
User Testimonials
Adobe ConnectBlueJeans Meetings (discontinued)
Likelihood to Recommend
Adobe
It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
Read full review
Discontinued Products
  • Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
  • For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
  • Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.
Read full review
Pros
Adobe
  • Adobe Connect has presentation features like transitions and animations, which are important in communications.
  • Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
  • Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
Read full review
Discontinued Products
  • Bluejeans' ability to record meetings would be beneficial for future references like If I ever needed to revisit a discussion or training sessions, I could access the recorded content, eliminating the need to take extensive notes during meeting.
  • Calendar program and messaging services are just a couple of the productivity and collaboration tools that Bluejeans frequently integrates with, scheduling of meeting and team members communication would become more efficient as a result.
  • Typically, bluejeans provides mobile app, making it usable on tables and smartphone, this enables me to take part in a meeting even if I am not near a computer system.
Read full review
Cons
Adobe
  • The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
  • More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
  • Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.
Read full review
Discontinued Products
  • Video quality is different between their desktop app version and web browser version
  • I prefer using Bluejeans web browser version but it lack many features which are there in their Desktop App version, which is really disappointing.
  • Not a big issue but if they decrease their pricing, it will be great
Read full review
Likelihood to Renew
Adobe
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Read full review
Discontinued Products
I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
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Usability
Adobe
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Read full review
Discontinued Products
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
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Reliability and Availability
Adobe
No answers on this topic
Discontinued Products
I have to give this a 10 rating as we have never had issues with availability. Now "quality" is a different subject
Read full review
Performance
Adobe
No answers on this topic
Discontinued Products
This has been a continual issue with our organization. We are a IP/H323 infrastructure so we integrate BlueJeans via the IP/H323 connections to the cloud. We still have inconsistent results with calls. Some work without issue and some calls are horribly choppy and at times freeze. If I have one complaint or reason to seek out a different competitor its this
Read full review
Support Rating
Adobe
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
Read full review
Discontinued Products
In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
Read full review
Online Training
Adobe
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Read full review
Discontinued Products
It is straight forward and easy to understand
Read full review
Implementation Rating
Adobe
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Read full review
Discontinued Products
For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
Read full review
Alternatives Considered
Adobe
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
Read full review
Discontinued Products
Select Blujeans Meetings because it allows me to better convey my ideas and at the same time build trust through real-time videoconferences. As well as sharing documents and presentations via screen sharing, I love the option to record play and then share the recording to colleagues who couldn't attend is what's needed.
Read full review
Scalability
Adobe
No answers on this topic
Discontinued Products
I believe BlueJeans is easy to scale, but we have a different business model that requires a more central scheduling need. Most vendors operate on an enterprise wide environment with a one to one licensing. We have a centralized group of video administrators and schedulers that do the majority of the scheduling for multiple departments. Because we are a centralized scheduling group we need shared access to on schedule not multiple users delegating access to one another. I.E. if I have 5 schedulers, under the current licensing they would each have individual accounts and delegating those accounts to one another. So when receiving a support call they have to search 5 individual schedules to make changes to meetings. This I think is a valid need even for smaller businesses that just have a few schedulers for the rest of the groups. It would be easier if it scaled within the individual accounts
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Return on Investment
Adobe
  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
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Discontinued Products
  • All-Hands meetings were improved to feel less like a prerecorded video show and more like an actual conversation using BlueJeans.
  • Client meetings remained smooth in the transition to working-from-home with easy video calling and scheduling.
  • These were the main points that helped my department, as I am unfamiliar with how BlueJeans was implemented in external sales uses, but I imagine it was equally helpful for meetings when in-person was not available.
Read full review
ScreenShots

BlueJeans Meetings (discontinued) Screenshots

Screenshot of BlueJeans MeetingsScreenshot of BlueJeans Smart MeetingsScreenshot of BlueJeans Collab Board