What users are saying about

Adobe Connect

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Top Rated
294 Ratings

BlueJeans

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Top Rated
442 Ratings

Adobe Connect

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Top Rated
294 Ratings
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Score 7.6 out of 101

BlueJeans

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Top Rated
442 Ratings
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Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

It is nice for projects where you don’t need a lot of bells and whistles. If you are doing a basic live training with a small number of participants, it is easy to manage. I also enjoyed having the ability to brand a classroom and create different setups. I would not recommend if you plan to reuse trainings because of the issue with downloading recordings. I also had issues figuring out how to set up access to live recordings beyond sending a link. I wanted to create a unique login for users but I did not find it easy to do. Also if you want users to view additional videos within the classroom and/or access other third-party features, it is hit or miss. I found it to be incompatible with devices beyond desktop/laptop computers. In addition, the price is a bit expensive for a product that is not as flexible as other products on the market that are cheaper.
Doreen Giles profile photo

BlueJeans

BlueJeans is a key for those in network marketing. It allows connecting with prospects and is much more personal than the phone. With the importance of Social Media in businesses, it is incredible to go live with multiple people in a FB group for training, motivation or just information. You can have team members and prospects in multiple places - and they are still getting personal training from their leader. This wouldn't be ideal for a business where every employee lives in the same place and sees one another daily. It's perfect for those with employees or clients spread out all over.
Kymber Williams profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.7
BlueJeans
8.3
High quality audio
Adobe Connect
8.0
BlueJeans
8.6
High quality video
Adobe Connect
7.5
BlueJeans
8.6
Low bandwidth requirements
Adobe Connect
5.6
BlueJeans
7.6
Mobile support
Adobe Connect
5.7
BlueJeans
8.4

Screen Sharing

Adobe Connect
8.5
BlueJeans
8.3
Desktop sharing
Adobe Connect
8.7
BlueJeans
8.8
Whiteboards
Adobe Connect
8.3
BlueJeans
7.8

Online Meetings / Events

Adobe Connect
7.8
BlueJeans
8.2
Calendar integration
Adobe Connect
7.6
BlueJeans
8.2
Meeting initiation
Adobe Connect
7.7
BlueJeans
8.5
Integrates with social media
Adobe Connect
6.8
BlueJeans
7.4
Record meetings / events
Adobe Connect
8.3
BlueJeans
8.7
Slideshows
Adobe Connect
8.4
BlueJeans
8.4

Online Events Collaboration

Adobe Connect
8.5
BlueJeans
8.3
Live chat
Adobe Connect
8.8
BlueJeans
8.5
Audience polling
Adobe Connect
8.7
BlueJeans
8.1
Q&A
Adobe Connect
8.1
BlueJeans
8.2

Online Events Security

Adobe Connect
8.1
BlueJeans
8.2
User authentication
Adobe Connect
7.9
BlueJeans
8.5
Participant roles & permissions
Adobe Connect
8.0
BlueJeans
8.1
Confidential attendee list
Adobe Connect
8.5
BlueJeans
8.1

Pros

  • Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
  • The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
  • File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
  • Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
Shauna Stermer profile photo
  • The scheduling is pretty easy, and straight forward. It's easy to invite people to the meetings. It's also easy for people who aren't on the account to just download the app, and the fact that it's on their computer, tablet or phone is pretty nice as well. Some of our participants have had to meet while in the car, for example, so being able to use the app on their phone is helpful.
  • I really like the screen sharing feature, and it works with a number of programs. When using Blue Jeans to work on a paper/publication with someone else, I find it's actually easier to have it right in front of you, as opposed to looking at someone else's screen if you were in the same room.
  • The quality of the videos is usually quite good. All of the actual functions when using the app have worked well for us.
  • It's nice you can record and share videos as well.
Dara Naphan profile photo

Cons

  • RVIBE is a company that helps produce events in Adobe Connect. We like to control the content being broadcasted to the end user. In the desktop version of Adobe Connect we have learned to do that very well by hiding Pods that need to be hidden and changing Layouts on the fly to keep a streamlined smooth event. Unfortunately the mobile app for some reason allows participants to see all pods and gives them the ability to view pods that are normally hidden from desktop users. A participant can basically click away from what you are presenting and get distracted by other things.
  • When a meeting is on hold a host is unable to promote potential presenters from the participant list so that person can join the pre-event meeting.
  • Because RVIBE is usually controlling the meeting for our clients the lack of bandwidth control is a bit upsetting. Version 8 had clear and separate controls for Video Bandwidth, Audio Bandwidth and Video resolution. in AC9.x those controls have been condensed.
Andy Gallas profile photo
  • Our biggest challenge is that BlueJeans still isn't as well know as some of the competitors. Our customers are financial institutions who regularly only allow a white list of web addresses to come through to their networks. BlueJeans has not made it in to many of the financial institutions and as a result we had to retain a few licenses of a competing product for when this issue hits.
  • This issue may seem a bit petty, but has hit us a few times. When and employee leaves employment and then returns we have to contact BlueJeans support to re-enable their user account.
  • I would love to have the ability to record to the local machine at a higher resolution then sync up to the cloud after the meeting is over. I don't know how this can be done, but that would be great.
Brett Hill profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
While we are always open to an alternative that meets our needs, we plan to stick with Adobe Connect for the foreseeable future. The product continues to evolve as Adobe rolls out new versions and updates on a fairly frequent basis, and as a hosted customer we receive those updates automatically
No photo available
BlueJeans8.5
Based on 10 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson profile photo

Usability

Adobe Connect9.0
Based on 5 answers
I like the interface, especially for someone using Adobe products. The continuity across softwares helps with functionality.
No photo available
BlueJeans8.8
Based on 210 answers
Both from a meeting organizing standpoint and participation stand point, BlueJeans is simple, intuitive, and (because of the apps interaction with Office 365) seamless in work-flow.Click the link in your invite and your in!Add the meeting number to the Dolby Voice Room device and your hosting!
Grady Cartwright profile photo

Reliability and Availability

Adobe Connect5.5
Based on 1 answer
No answer on this topic is available.
BlueJeans10.0
Based on 2 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson profile photo

Performance

No score
No answers yet
No answers on this topic
BlueJeans9.0
Based on 2 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
BlueJeans8.7
Based on 7 answers
Support is pretty good and reliable. The confusing part on our end is that we seem to meet a new support person every 2-3 months...
Marcus Manderson profile photo

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
BlueJeans8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson profile photo

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
BlueJeans9.0
Based on 7 answers
It was not as hard as initially thought
Marcus Manderson profile photo

Alternatives Considered

We looked at GoToMeeting and WebEx, and for our size and the number of sessions we do, they did not make as much sense financially. Although Adobe Connect may seem like it requires a lot of money up front, the others make up for it in the end because of additional charges for meetings over a certain size, etc. We also preferred the interface of Adobe Connect as well as the high-quality recordings and server storage.
No photo available
BlueJeans has evolved into a much more dynamic platform than we expected. Our original purpose was connectivity for our conference room. We preferred the ability to purchase the Dolby Voice Room equipment and purchase it outright.
Grady Cartwright profile photo

Scalability

Adobe Connect5.0
Based on 1 answer
No answer on this topic is available.
BlueJeans8.5
Based on 2 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson profile photo

Return on Investment

  • I can't answer for the other departments, but for our specific teams, AC has allowed us to present a much more immersive and comprehensive training experience for our students. It's a comfortable, inviting environment, which is critical for an online classroom. Sitting in front of a screen for 6 hours is tough. Add to that the training component, and attendees will tire quickly, get frustrated at seemingly stupid hurdles and ultimately the training ecosystem causes the actual training content to get lost in the shuffle. Smooth transitions, easily navigated sections and loads of options make AC come together for us all.
Maximus Mednick profile photo
  • There has certainly been significant cost savings on travel, particularly for internal communications. We have also found that BlueJeans has been better than other client systems like Webex. For example, we regularly switch to using BlueJeans over customer systems (Webex, Skype for Business).
  • Certainly meetings are shorter and more productive, specifically our daily standup meetings with remote users.
Baz Sollitt profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

BlueJeans

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details