What users are saying about

Adobe Connect

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288 Ratings
1 Ratings

Adobe Connect

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288 Ratings
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Score 7.6 out of 101
1 Ratings
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Score 2 out of 101

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Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

FoxDen

FoxDen tended to work slightly better for very small video conferences. The audio was typically reliable, so it would be ok to use for audio conferencing. It is definitely not ready for prime time: it cannot handle very large conferences. It didn't seem ready to be used on mobile either. I also think it's better suited for a smaller company.
Lisa Durant profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
FoxDen
3.0
High quality audio
Adobe Connect
8.1
FoxDen
5.0
High quality video
Adobe Connect
7.6
FoxDen
1.0
Low bandwidth requirements
Adobe Connect
5.9
FoxDen
Mobile support
Adobe Connect
6.1
FoxDen
3.0

Screen Sharing

Adobe Connect
8.8
FoxDen
4.0
Desktop sharing
Adobe Connect
8.8
FoxDen
4.0
Whiteboards
Adobe Connect
8.7
FoxDen

Online Meetings / Events

Adobe Connect
8.3
FoxDen
8.0
Calendar integration
Adobe Connect
8.2
FoxDen
Meeting initiation
Adobe Connect
8.0
FoxDen
8.0
Integrates with social media
Adobe Connect
7.7
FoxDen
Record meetings / events
Adobe Connect
8.8
FoxDen
Slideshows
Adobe Connect
8.9
FoxDen

Online Events Collaboration

Adobe Connect
8.9
FoxDen
8.0
Live chat
Adobe Connect
9.0
FoxDen
8.0
Audience polling
Adobe Connect
9.2
FoxDen
Q&A
Adobe Connect
8.5
FoxDen

Online Events Security

Adobe Connect
8.6
FoxDen
User authentication
Adobe Connect
8.4
FoxDen
Participant roles & permissions
Adobe Connect
8.5
FoxDen
Confidential attendee list
Adobe Connect
9.0
FoxDen

Pros

  • Collaboration - It doesn't portray itself as a high-definition video platform. Most times it is accessed with webcams. But a strong focus has always been on its collaborative nature. Allowing for a wide range of materials to be shared with other viewers, it can be used for information collection as well as distribution with input coming from any user.
  • Communication - With a large portion of businesses looking to hold larger meetings allowing a greater portion of their employee base to take part in a meeting that might have once been local, or required people to be flown in, it provides a simpler means to gather information from many locations all at once - globally.
  • Cost - Many businesses are looking to cut costs from their events, and Adobe Connect is an ideal platform to help the bottom line. With one installation, you have now a perfect place for meetings to be held around the world without the costs of hotel rooms, conference areas, food and travel. Your users don't even have to get dressed if they don't want to. information is passed on with only a click into a meeting room.
Michael Smith profile photo
  • Easy to join meetings
  • Audio is fairly reliable
  • Moderately easy to host meetings
Lisa Durant profile photo

Cons

  • The training module is great and provides a lot of analytics, but the reporting could be updated to a fresher look, especially when exporting data into a spreadsheet.
  • The webinar module can do a lot of great things, but it does have a learning curve. Streamlining the process to make it more intuitive would be a nice change.
  • There is a ton of cutomization that can be done from a branding perspective, but there are a few places where you are locked into Adobe's verbiage and it would be nice if everything could be branded the way we want it.
Erik Crawford profile photo
  • Horrible video quality. It basically never worked, and we stopped using the video feature.
  • Buggy behavior all the time. Dropped calls, loss of screen sharing, rendered unusable most of the time.
  • Poor response by the vendor to issues. The answer was basically "we know it's unusable, and we're trying to figure that out. There's nothing we can do right now."
Lisa Durant profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
I already mentioned this in the answers to the last few questions.
Mayura Pandit- MBA, MS (ID and OD) profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We selected Adobe Connect, because it is an application with a lower cost and offers the same functionality as Skype for Business, and even its interface seems easier to use and more practical.
Alexander Palma Ibarra profile photo
I believe they selected FoxDen because we use ReadyTalk for voice conferencing and FoxDen represented a cost savings compared to our previous Skype for Business investment. However, in the end, most of our company has abandoned ever using FoxDen and, instead, still uses all of the products listed above (Skype for Business, Google Hangouts, Slack) or just plain ReadyTalk voice conferencing.
Lisa Durant profile photo

Return on Investment

  • The UI is very dated, integration with Eloqua needs improvement, meeting recording can also be improved, automated emails could be improved, event set up could be improved and audience engagement can also be improved
dave g profile photo
  • Increased the length of our meetings due to copious amounts of time spent trying to fix the video and screen sharing.
  • Added frustration for everyone who attempted to use it.
  • Ultimately resulted in a lot of money lost on video equipment that everyone stopped using in favor of voice-only conferencing due to the faulty video.
Lisa Durant profile photo

Screenshots

Adobe Connect
FoxDen

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

FoxDen

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details