What users are saying about

Adobe Connect

281 Ratings

Adobe Connect

281 Ratings
Score 7.5 out of 101

Jive Hosted VoIP

7 Ratings
Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

Adobe is a solid platform for a one-way presentation with one presenter sharing information to many others. There is an option for computer audio, or dial in by phone--a feature that I have used repeatedly when I was ON THE GO but needed to attend a meeting. Adobe has a recording function which is perfect for archiving minutes or discussions or saving training sessions that we redistribute later.
Anissa Harris profile photo

Jive Hosted VoIP

Jive is well suited for small to medium sized businesses and businesses that are split in different locations. Being connected via VOIP and the internet it will seem you are right next to each other.Jive will not be appropriate if you are in an area with questionable bandwidth or use Vsat. Honestly that's the one reason I could see someone not choosing Jive or VOIP in general. Its easy, fast and reliable. No server or box on site. Great support, just cut the rj11 and join the rj45 team.
Allison Temple profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.5
Jive Hosted VoIP
High quality audio
Adobe Connect
7.9
Jive Hosted VoIP
High quality video
Adobe Connect
7.0
Jive Hosted VoIP
Low bandwidth requirements
Adobe Connect
5.4
Jive Hosted VoIP
Mobile support
Adobe Connect
5.7
Jive Hosted VoIP

Screen Sharing

Adobe Connect
8.8
Jive Hosted VoIP
Desktop sharing
Adobe Connect
8.8
Jive Hosted VoIP
Whiteboards
Adobe Connect
8.8
Jive Hosted VoIP

Online Meetings / Events

Adobe Connect
8.0
Jive Hosted VoIP
Calendar integration
Adobe Connect
7.9
Jive Hosted VoIP
Meeting initiation
Adobe Connect
7.6
Jive Hosted VoIP
Integrates with social media
Adobe Connect
7.0
Jive Hosted VoIP
Record meetings / events
Adobe Connect
8.5
Jive Hosted VoIP
Slideshows
Adobe Connect
8.9
Jive Hosted VoIP

Online Events Collaboration

Adobe Connect
9.1
Jive Hosted VoIP
Live chat
Adobe Connect
9.2
Jive Hosted VoIP
Audience polling
Adobe Connect
9.7
Jive Hosted VoIP
Q&A
Adobe Connect
8.6
Jive Hosted VoIP

Online Events Security

Adobe Connect
8.6
Jive Hosted VoIP
User authentication
Adobe Connect
8.4
Jive Hosted VoIP
Participant roles & permissions
Adobe Connect
8.3
Jive Hosted VoIP
Confidential attendee list
Adobe Connect
9.2
Jive Hosted VoIP

Cloud PBX

Adobe Connect
Jive Hosted VoIP
8.5
Hosted PBX
Adobe Connect
Jive Hosted VoIP
9.0
Multi-level Interactive Voice Response (IVR)
Adobe Connect
Jive Hosted VoIP
9.3
User templates
Adobe Connect
Jive Hosted VoIP
8.0
Call reports
Adobe Connect
Jive Hosted VoIP
6.4
Directory of employee names
Adobe Connect
Jive Hosted VoIP
9.7

Call Management

Adobe Connect
Jive Hosted VoIP
8.8
Answering rules
Adobe Connect
Jive Hosted VoIP
8.7
Call recording
Adobe Connect
Jive Hosted VoIP
10.0
Call park
Adobe Connect
Jive Hosted VoIP
8.5
Call screening
Adobe Connect
Jive Hosted VoIP
8.0
Message alerts
Adobe Connect
Jive Hosted VoIP
9.0

VoIP system collaboration

Adobe Connect
Jive Hosted VoIP
9.0
Audio conferencing
Adobe Connect
Jive Hosted VoIP
9.0

Mobile apps

Adobe Connect
Jive Hosted VoIP
9.0
Mobile app for iOS
Adobe Connect
Jive Hosted VoIP
9.0
Mobile app for Android
Adobe Connect
Jive Hosted VoIP
9.0

Pros

  • Provides a recorded archive of meetings and training webinars. This fact is important as we need a record of the events and redistribute archived training.
  • Allows many participants to attend the Live Webinars or meetings without issue. As the number of participants is not the same each time, having the ability to invite as many as possible is a real plus.
  • Provides a log in the email with a link and connection information for people to join the meeting or webinar. This step is important as without it, people could not actually enjoy the benefits of the meeting or webinar.
Anissa Harris profile photo
  • Adding new devices that are new or previously on the account is simple and easy for even not technical people. This is not always IT staff on staff, with Jive online management makes it very simple for setup.
  • Another strength is the calling tree setup. With a graphical interface, drag and drop options and suggested setups anyone can build a complicated setup to a small simple one. Take your small business and make it look like you are fortune 500 with a nice call tree that is simple to use but sounds big.
  • Customer management. Every representative we have worked with including the technical support staff are superb. Quick fix errors, online chat for support and a dedicated rep for your company that is available and checks on your account on time everytime.
Allison Temple profile photo

Cons

  • Although it is a necessity to have the login email information shared with participants, we have had occasions when the link did not work properly or--more often--the Meeting ID did not allow the participant to enter the meeting room. As this is an issue that is only discovered at the meeting time (you cannot "try it" before the meeting time), it is problematic when it does not work.
  • Adobe Connect does not have the ability to SHARE SCREENS. There is one presenter who can put up documents for the participants to view, but there is no ability to change the Presenter so that multiple screens could be shared. In a roundtable discussion, it would be helpful if different people could share or trade control during the same meeting.
  • There is no ability to see the participants. Although I am sometimes in my lounge clothes when I attend an Adobe Connect meeting, face-to-face contact is helpful for engaging with an audience or for nonverbal communication. Although I think each participant should have control over the ability to use or not use video, I think it should be an option.
Anissa Harris profile photo
  • Jive has less than stellar reporting. When previously choosing phone providers, Jive had come in a close second to another, larger competitor simply because of its reporting. When that competitor proved to be less than reliable we did eventually switch to Jive, but it is the one, large Achilles heel of Jive.
  • The PBX interface can have a steep learning curve for some people, and it sometimes is not easy to see the logic behind some of the organization in the way it is put together.
  • Jive's app can sometimes be disconnected from service for what seems like random reasons. It is not a frequent problem but can be annoying. To be fair to Jive this may be a network issue and not an app issue and it bears further troubleshooting.
Mike Madsen profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
While we are always open to an alternative that meets our needs, we plan to stick with Adobe Connect for the foreseeable future. The product continues to evolve as Adobe rolls out new versions and updates on a fairly frequent basis, and as a hosted customer we receive those updates automatically
No photo available
Jive Hosted VoIP9.0
Based on 1 answer
I think Jive still has a potential to improve. We really like it in out company.
No photo available

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used Nefsis conferencing software in the past. It served a purpose but wasn't nearly as robust in the features it offered, making it just an okay platform for training. For conferencing, it worked very well, but if you're looking to add tools that will contribute to the learning experience, Adobe will provide many more options.
Zach Wasson profile photo
Only used Jive Voip.
Allison Temple profile photo

Return on Investment

  • Positive: Creation of Video Catalogue for existing customers.
  • Helps customer retention through nurturing and providing of content that is easily catalogued.
  • Positive: Links for sales & customer service.
  • Rooms and layouts can be styled and cloned easily. This saves time and ensures that content is always available once it has been created. Definitely helps to add to the bottom line through the professionalism.
  • Negative: Use of some PowerPoint presentations and LeadGen webinars.
  • Some presentations fail and partially load for no apparent reason. Has meant that some webinars weren't as fluid as we liked and time lost to figure out the issues.
  • Negative: API with Marketo.
  • The syncing of information between AdobeConnect and Marketo is not entirely reliable. Of 100 leads, about 40 will synced, where the last 60 will have to be manually checked and converted. This means that a CSV file is pulled from Adobe and also from Marketo, where every signup is then cross verified manually. Extremely time consuming.
  • Negative: Can't use KeyNotes.
  • Means that some presentations have to be converted to ensure usage. Animations are lost and other design elements.
Bjørn Erik Ekstrøm profile photo
  • Positive- Consolidate phone companies into one provider and one bill.
  • Positive- All locations use the same hardware. Allowing easy swap and repair.
  • Negative- internet goes down, phones go with it. So lost customer contact and no out going calls affect profits.
Allison Temple profile photo

Screenshots

Adobe Connect

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Jive Hosted VoIP

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
0.00*
1.  N/A
Additional Pricing Details
Sign up for a no-obligation month-to-month account, or sign a long-term contract for better deals on service pricing and hardware. Jive provides all the features you need with unlimited use (where other companies charge extra for additional features or increased use). Customer & Technical support is available 24/7 to help you resolve any issue. A dedicated onboarding team will help you get your phone system set up for your needs.