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368 Ratings

Adobe Connect

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368 Ratings
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Score 7.5 out of 100
1 Rating
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Score 7 out of 100

Likelihood to Recommend

Adobe Connect

It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
7.4
Lumen Unified Communications & Collaboration (formerly CenturyLink)
High quality audio
Adobe Connect
7.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)
High quality video
Adobe Connect
7.6
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Low bandwidth requirements
Adobe Connect
7.1
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Mobile support
Adobe Connect
7.0
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Screen Sharing

Adobe Connect
8.4
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Desktop sharing
Adobe Connect
8.3
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Whiteboards
Adobe Connect
8.5
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Online Meetings / Events

Adobe Connect
7.7
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Calendar integration
Adobe Connect
7.5
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Meeting initiation
Adobe Connect
7.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Integrates with social media
Adobe Connect
7.3
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Record meetings / events
Adobe Connect
7.8
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Slideshows
Adobe Connect
7.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Online Events Collaboration

Adobe Connect
8.3
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Live chat
Adobe Connect
8.4
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Audience polling
Adobe Connect
8.2
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Q&A
Adobe Connect
8.4
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Online Events Security

Adobe Connect
7.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)
User authentication
Adobe Connect
7.7
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Participant roles & permissions
Adobe Connect
8.1
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Confidential attendee list
Adobe Connect
8.0
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Pros

Adobe Connect

  • Adobe Connect has presentation features like transitions and animations, which are important in communications.
  • Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
  • Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
Jeff Richard | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

  • MPLS circuits
  • Domestic calling plans
  • International calling plans
Anonymous | TrustRadius Reviewer

Cons

Adobe Connect

  • The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
  • More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
  • Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

  • Cleaner invoices
  • Easier access to support
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

No score
No answers yet
No answers on this topic

Usability

Adobe Connect

Adobe Connect 7.9
Based on 23 answers
While Adobe Connect does work well, the user management features can be a bit cumbersome to use to their fullest extent. Furthermore, some technical issues like participants getting kicked out of a meeting or losing connection also affect its overall usability, as certain users might have worse experiences and miss parts of events.
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

No score
No answers yet
No answers on this topic

Support Rating

Adobe Connect

Adobe Connect 6.9
Based on 22 answers
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
Brandon Smith | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

No score
No answers yet
No answers on this topic

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Connect

Adobe Connect 7.9
Based on 12 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect

Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
Laura Gillenwater | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

We do not use any other products.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Connect

  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

  • Outstanding uptime
  • Good value
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Connect

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Connect Editions & Modules

Edition
Small MeetingsFree1
Meetings$502
Webinars & Learning$1302
  1. Forever free for up to 3 participants
  2. per host/per month
Additional Pricing Details

Lumen Unified Communications & Collaboration (formerly CenturyLink)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lumen Unified Communications & Collaboration (formerly CenturyLink) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Adobe Connect
7.5
Lumen Unified Communications & Collaboration (formerly CenturyLink)
7.0

Likelihood to Renew

Adobe Connect
10.0
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Usability

Adobe Connect
7.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Reliability and Availability

Adobe Connect
5.5
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Support Rating

Adobe Connect
6.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Online Training

Adobe Connect
7.5
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Implementation Rating

Adobe Connect
7.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Scalability

Adobe Connect
5.0
Lumen Unified Communications & Collaboration (formerly CenturyLink)

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