Top Rated
331 Ratings
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Score 7.6 out of 100
15 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Adobe Connect

If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Laura Gillenwater | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
7.6
Polycom RealPresence Immersive Studio
High quality audio
Adobe Connect
8.0
Polycom RealPresence Immersive Studio
High quality video
Adobe Connect
7.8
Polycom RealPresence Immersive Studio
Low bandwidth requirements
Adobe Connect
7.1
Polycom RealPresence Immersive Studio
Mobile support
Adobe Connect
7.6
Polycom RealPresence Immersive Studio

Screen Sharing

Adobe Connect
8.8
Polycom RealPresence Immersive Studio
Desktop sharing
Adobe Connect
8.7
Polycom RealPresence Immersive Studio
Whiteboards
Adobe Connect
8.9
Polycom RealPresence Immersive Studio

Online Meetings / Events

Adobe Connect
7.9
Polycom RealPresence Immersive Studio
Calendar integration
Adobe Connect
8.0
Polycom RealPresence Immersive Studio
Meeting initiation
Adobe Connect
8.1
Polycom RealPresence Immersive Studio
Integrates with social media
Adobe Connect
6.0
Polycom RealPresence Immersive Studio
Record meetings / events
Adobe Connect
8.4
Polycom RealPresence Immersive Studio
Slideshows
Adobe Connect
9.0
Polycom RealPresence Immersive Studio

Online Events Collaboration

Adobe Connect
9.0
Polycom RealPresence Immersive Studio
Live chat
Adobe Connect
9.0
Polycom RealPresence Immersive Studio
Audience polling
Adobe Connect
9.0
Polycom RealPresence Immersive Studio
Q&A
Adobe Connect
9.1
Polycom RealPresence Immersive Studio

Online Events Security

Adobe Connect
8.4
Polycom RealPresence Immersive Studio
User authentication
Adobe Connect
8.5
Polycom RealPresence Immersive Studio
Participant roles & permissions
Adobe Connect
8.7
Polycom RealPresence Immersive Studio
Confidential attendee list
Adobe Connect
8.1
Polycom RealPresence Immersive Studio

Pros

Adobe Connect

  • The ability to customize your screen layouts. making each classroom unique.
  • Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
  • Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

  • Allows video conferencing with eagle eye view on the speaker
  • Crystal clear audio and video with zero lagging and freezing
  • Very fast connections to the conferences
Michael Timms | TrustRadius Reviewer

Cons

Adobe Connect

  • For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
  • Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
  • The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
  • Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
Doreen Giles | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

  • Back end setup isn't very intuitive.
  • Every now and then we get a delay when conferencing and using multiple features.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Anonymous | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

No score
No answers yet
No answers on this topic

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

No score
No answers yet
No answers on this topic

Support Rating

Adobe Connect

Adobe Connect 7.0
Based on 4 answers
No isues and any issues seems to get resolved.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

No score
No answers yet
No answers on this topic

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Connect

Adobe Connect 7.9
Based on 8 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Anonymous | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect

I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's really a case of knowing your products and audience, and Adobe Connect has worked great for the majority of our team's needs.
Shannon Davis | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Connect

  • On a positive note, I believe this has increased the scores of agents in a way that is influential and it shows. Getting immediate answers for problems plaguing our agents is first and foremost in making sure that we are not only addressing the vendors needs, but the customer's as well. We have used other platforms in the past. This has a far better impact on our overall numbers, I believe, as well as employee success and confidence.
  • Negative impacts by employees and affecting overall numbers in the company may be attributed to the lag or "boot" when agents are removed from the room without warning. This can cause confidence of agents to plummet and leave them without any support.
Shauna Stermer | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

  • Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
  • As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
  • As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.
Michael Timms | TrustRadius Reviewer

Pricing Details

Adobe Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Polycom RealPresence Immersive Studio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Connect
7.9
Polycom RealPresence Immersive Studio
5.0

Likelihood to Renew

Adobe Connect
10.0
Polycom RealPresence Immersive Studio

Usability

Adobe Connect
9.0
Polycom RealPresence Immersive Studio

Reliability and Availability

Adobe Connect
5.5
Polycom RealPresence Immersive Studio

Support Rating

Adobe Connect
7.0
Polycom RealPresence Immersive Studio

Online Training

Adobe Connect
7.5
Polycom RealPresence Immersive Studio

Implementation Rating

Adobe Connect
7.9
Polycom RealPresence Immersive Studio

Scalability

Adobe Connect
5.0
Polycom RealPresence Immersive Studio

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