What users are saying about
Top Rated
331 Ratings
4 Ratings
Top Rated
331 Ratings
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Score 7.6 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

Adobe Connect

If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Laura Gillenwater | TrustRadius Reviewer

Socialtext

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
7.6
Socialtext
High quality audio
Adobe Connect
8.0
Socialtext
High quality video
Adobe Connect
7.8
Socialtext
Low bandwidth requirements
Adobe Connect
7.1
Socialtext
Mobile support
Adobe Connect
7.6
Socialtext

Screen Sharing

Adobe Connect
8.8
Socialtext
Desktop sharing
Adobe Connect
8.7
Socialtext
Whiteboards
Adobe Connect
8.9
Socialtext

Online Meetings / Events

Adobe Connect
7.9
Socialtext
Calendar integration
Adobe Connect
8.0
Socialtext
Meeting initiation
Adobe Connect
8.1
Socialtext
Integrates with social media
Adobe Connect
6.0
Socialtext
Record meetings / events
Adobe Connect
8.4
Socialtext
Slideshows
Adobe Connect
9.0
Socialtext

Online Events Collaboration

Adobe Connect
9.0
Socialtext
Live chat
Adobe Connect
9.0
Socialtext
Audience polling
Adobe Connect
9.0
Socialtext
Q&A
Adobe Connect
9.1
Socialtext

Online Events Security

Adobe Connect
8.4
Socialtext
User authentication
Adobe Connect
8.5
Socialtext
Participant roles & permissions
Adobe Connect
8.7
Socialtext
Confidential attendee list
Adobe Connect
8.1
Socialtext

Project Management

Adobe Connect
Socialtext
7.6
Task Management
Adobe Connect
Socialtext
8.0
Gantt Charts
Adobe Connect
Socialtext
7.0
Scheduling
Adobe Connect
Socialtext
9.0
Workflow Automation
Adobe Connect
Socialtext
8.0
Mobile Access
Adobe Connect
Socialtext
4.0
Search
Adobe Connect
Socialtext
9.0
Visual planning tools
Adobe Connect
Socialtext
8.0

Communication

Adobe Connect
Socialtext
7.2
Chat
Adobe Connect
Socialtext
7.0
Notifications
Adobe Connect
Socialtext
6.0
Discussions
Adobe Connect
Socialtext
9.0
Surveys
Adobe Connect
Socialtext
4.0
Internal knowledgebase
Adobe Connect
Socialtext
10.0

Pros

Adobe Connect

  • The ability to customize your screen layouts. making each classroom unique.
  • Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
  • Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
Anonymous | TrustRadius Reviewer

Socialtext

  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Anonymous | TrustRadius Reviewer

Cons

Adobe Connect

  • For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
  • Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
  • The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
  • Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
Doreen Giles | TrustRadius Reviewer

Socialtext

  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Anonymous | TrustRadius Reviewer

Socialtext

Socialtext 6.0
Based on 1 answer
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
Anonymous | TrustRadius Reviewer

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty | TrustRadius Reviewer

Socialtext

No score
No answers yet
No answers on this topic

Support Rating

Adobe Connect

Adobe Connect 7.0
Based on 4 answers
No isues and any issues seems to get resolved.
Anonymous | TrustRadius Reviewer

Socialtext

No score
No answers yet
No answers on this topic

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford | TrustRadius Reviewer

Socialtext

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Connect

Adobe Connect 7.9
Based on 8 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Anonymous | TrustRadius Reviewer

Socialtext

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect

I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's really a case of knowing your products and audience, and Adobe Connect has worked great for the majority of our team's needs.
Shannon Davis | TrustRadius Reviewer

Socialtext

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Connect

  • On a positive note, I believe this has increased the scores of agents in a way that is influential and it shows. Getting immediate answers for problems plaguing our agents is first and foremost in making sure that we are not only addressing the vendors needs, but the customer's as well. We have used other platforms in the past. This has a far better impact on our overall numbers, I believe, as well as employee success and confidence.
  • Negative impacts by employees and affecting overall numbers in the company may be attributed to the lag or "boot" when agents are removed from the room without warning. This can cause confidence of agents to plummet and leave them without any support.
Shauna Stermer | TrustRadius Reviewer

Socialtext

  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Socialtext

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Connect
7.9
Socialtext
10.0

Likelihood to Renew

Adobe Connect
10.0
Socialtext
6.0

Usability

Adobe Connect
9.0
Socialtext

Reliability and Availability

Adobe Connect
5.5
Socialtext

Support Rating

Adobe Connect
7.0
Socialtext

Online Training

Adobe Connect
7.5
Socialtext

Implementation Rating

Adobe Connect
7.9
Socialtext

Scalability

Adobe Connect
5.0
Socialtext

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