What users are saying about
Top Rated
331 Ratings
11 Ratings
Top Rated
331 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Adobe Connect

If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Laura Gillenwater | TrustRadius Reviewer

Wayk Now

It is a product that is very small footprint that allows remote control.Can be used very efficiently and effectively in a small environment. That would be up to 50 computers. You can use this in a larger environment but it would require multiple techs to cover. Currently I am the only helpdesk tech in my company.
Logan Poe | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
7.6
Wayk Now
High quality audio
Adobe Connect
8.0
Wayk Now
High quality video
Adobe Connect
7.8
Wayk Now
Low bandwidth requirements
Adobe Connect
7.1
Wayk Now
Mobile support
Adobe Connect
7.6
Wayk Now

Screen Sharing

Adobe Connect
8.8
Wayk Now
Desktop sharing
Adobe Connect
8.7
Wayk Now
Whiteboards
Adobe Connect
8.9
Wayk Now

Online Meetings / Events

Adobe Connect
7.9
Wayk Now
Calendar integration
Adobe Connect
8.0
Wayk Now
Meeting initiation
Adobe Connect
8.1
Wayk Now
Integrates with social media
Adobe Connect
6.0
Wayk Now
Record meetings / events
Adobe Connect
8.4
Wayk Now
Slideshows
Adobe Connect
9.0
Wayk Now

Online Events Collaboration

Adobe Connect
9.0
Wayk Now
Live chat
Adobe Connect
9.0
Wayk Now
Audience polling
Adobe Connect
9.0
Wayk Now
Q&A
Adobe Connect
9.1
Wayk Now

Online Events Security

Adobe Connect
8.4
Wayk Now
User authentication
Adobe Connect
8.5
Wayk Now
Participant roles & permissions
Adobe Connect
8.7
Wayk Now
Confidential attendee list
Adobe Connect
8.1
Wayk Now

Remote Administration

Adobe Connect
Wayk Now
8.2
Screen sharing
Adobe Connect
Wayk Now
8.7
File transfer
Adobe Connect
Wayk Now
8.3
Instant message
Adobe Connect
Wayk Now
8.6
Access to sleeping/powered-off computers
Adobe Connect
Wayk Now
6.1
Over-the-Internet remote session
Adobe Connect
Wayk Now
8.8
Initiate remote control from mobile
Adobe Connect
Wayk Now
8.7
Centralized management dashboard
Adobe Connect
Wayk Now
7.6
Multi-platform remote control
Adobe Connect
Wayk Now
8.9

Pros

Adobe Connect

  • The ability to customize your screen layouts. making each classroom unique.
  • Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
  • Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
Anonymous | TrustRadius Reviewer

Wayk Now

  • Wayk Now has 3 authentication methods to use when connecting in to a remote Wayk Now instance - Secure Remote Password (the app password), Secure Remote Delegation (the OS credentials which is used to gain elevated rights should they be required) and finally Prompt for Permission which is very handy if your client isn't IT literate so they just get a prompt to click on to authenticate with the app that way. From what I've seen in other remote assist apps, this is fairly unique.
  • Another new feature that I think gives Wayk a slight edge over the competition is a new graphics codec for the video feed from the client app called GFWX. Again its certainly a unique take on this problem of streaming the video to the client ends app. Basically it means that the image quality is a lot better for a lot less bandwidth because of the codec's compression.
  • The last point that Wayk Now does well is its integration with the other Devolutions products such as Remote Desktop Manager in which you can create Wayk Now session entries so that you can build up a DB of your clients/your own unattended Wayk Now instances that you can open from within RDM.
Anonymous | TrustRadius Reviewer

Cons

Adobe Connect

  • For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
  • Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
  • The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
  • Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
Doreen Giles | TrustRadius Reviewer

Wayk Now

  • Requires an agent install on the remote computer (or a full Wayk install). Would like to see a tool that allowed someone to connect to my WAYK invite, and use the services remotely so that it is a true no-touch on the remote server.
  • Limited feature set (by design, but if you are looking for a full featured remote support product, this probably isn't it). Of course since this is by design it could be considered a pro.
Thomas Higgins | TrustRadius Reviewer

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Anonymous | TrustRadius Reviewer

Wayk Now

Wayk Now 10.0
Based on 1 answer
Considering that Wayk Now comes in a free edition that can be used commercially, even if I wasn't to renew Wayk Now for whatever reason, I would still use it, but I do actually require the unattended access feature which is available for free now with the new free business licence.
Anonymous | TrustRadius Reviewer

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty | TrustRadius Reviewer

Wayk Now

Wayk Now 9.0
Based on 1 answer
I feel Wayk Now is very useable as it's still a very simple concept packaged basically the same way that the competition does with their remote assist type apps
Anonymous | TrustRadius Reviewer

Support Rating

Adobe Connect

Adobe Connect 7.0
Based on 4 answers
No isues and any issues seems to get resolved.
Anonymous | TrustRadius Reviewer

Wayk Now

Wayk Now 9.7
Based on 3 answers
My experience with their support is for a related product, not Wayk Now; however Devolutions support has always been superior to most regardless of the product being used. I left it at a 9 instead of a 10 simply because I haven't used it, but I would expect nothing less than a 10 from my experiences with RDM - both free and paid versions.
Thomas Higgins | TrustRadius Reviewer

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford | TrustRadius Reviewer

Wayk Now

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Connect

Adobe Connect 7.9
Based on 8 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Anonymous | TrustRadius Reviewer

Wayk Now

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect

I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's really a case of knowing your products and audience, and Adobe Connect has worked great for the majority of our team's needs.
Shannon Davis | TrustRadius Reviewer

Wayk Now

I think they're great tools also. But. Skype for Business, it's only for 365 users or, with external users, be prepared to download a nice 50Mb PLUGIN.... And TeamViewer, I think it's great, but lots of companies around the world block it thinking it's a malware, more than a support tool.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Connect

  • On a positive note, I believe this has increased the scores of agents in a way that is influential and it shows. Getting immediate answers for problems plaguing our agents is first and foremost in making sure that we are not only addressing the vendors needs, but the customer's as well. We have used other platforms in the past. This has a far better impact on our overall numbers, I believe, as well as employee success and confidence.
  • Negative impacts by employees and affecting overall numbers in the company may be attributed to the lag or "boot" when agents are removed from the room without warning. This can cause confidence of agents to plummet and leave them without any support.
Shauna Stermer | TrustRadius Reviewer

Wayk Now

  • There is a no-cost version of the tool which has an immediate positive Return on Investment as it allows remote support users to efficiently assist users
Chris Reddy | TrustRadius Reviewer

Screenshots

Adobe Connect

Wayk Now

Pricing Details

Adobe Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Connect Editions & Modules

Additional Pricing Details

Wayk Now

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wayk Now Editions & Modules

Edition
User License149.991
Site License3499.992
Country LicenseContact Us3
Global LicenseContact Us4
  1. Per User
  2. Unlimited Users, Single Site
  3. Unlimited Users, Multiples Sites, Single Country
  4. Unlimited Users, Multiples Sites, Worldwide
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Adobe Connect
7.9
Wayk Now
8.8

Likelihood to Renew

Adobe Connect
10.0
Wayk Now
10.0

Usability

Adobe Connect
9.0
Wayk Now
9.0

Reliability and Availability

Adobe Connect
5.5
Wayk Now

Support Rating

Adobe Connect
7.0
Wayk Now
9.7

Online Training

Adobe Connect
7.5
Wayk Now

Implementation Rating

Adobe Connect
7.9
Wayk Now

Scalability

Adobe Connect
5.0
Wayk Now

Add comparison