What users are saying about

Adobe Connect

281 Ratings

Adobe Connect

281 Ratings
Score 7.5 out of 101

WebEx Event Center

24 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

WebEx Event Center

WebEx Event Center is an excellent solution for instances when large audiences need to be given information, but it is not physically or logistically feasible to be in the same room. WebEx Event Center also is great for online learning or a blended learning approach. Furthermore, the ability to record your sessions is great, since users will be able to reference back to any previous meeting as needed.
Brennan Andrews profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.5
WebEx Event Center
8.6
High quality audio
Adobe Connect
7.9
WebEx Event Center
8.8
High quality video
Adobe Connect
7.0
WebEx Event Center
Low bandwidth requirements
Adobe Connect
5.4
WebEx Event Center
Mobile support
Adobe Connect
5.7
WebEx Event Center
8.4

Screen Sharing

Adobe Connect
8.8
WebEx Event Center
Desktop sharing
Adobe Connect
8.8
WebEx Event Center
Whiteboards
Adobe Connect
8.8
WebEx Event Center

Online Meetings / Events

Adobe Connect
8.0
WebEx Event Center
8.7
Calendar integration
Adobe Connect
7.9
WebEx Event Center
9.1
Meeting initiation
Adobe Connect
7.6
WebEx Event Center
Integrates with social media
Adobe Connect
7.0
WebEx Event Center
Record meetings / events
Adobe Connect
8.5
WebEx Event Center
6.8
Slideshows
Adobe Connect
8.9
WebEx Event Center
9.0
Event registration
Adobe Connect
WebEx Event Center
9.8

Online Events Collaboration

Adobe Connect
9.1
WebEx Event Center
9.2
Live chat
Adobe Connect
9.2
WebEx Event Center
Audience polling
Adobe Connect
9.7
WebEx Event Center
9.5
Q&A
Adobe Connect
8.6
WebEx Event Center
8.9

Online Events Security

Adobe Connect
8.6
WebEx Event Center
8.9
User authentication
Adobe Connect
8.4
WebEx Event Center
Participant roles & permissions
Adobe Connect
8.3
WebEx Event Center
8.4
Confidential attendee list
Adobe Connect
9.2
WebEx Event Center
9.4

Reporting & Analytics

Adobe Connect
WebEx Event Center
8.6
Dashboards
Adobe Connect
WebEx Event Center
7.7
Data exportability
Adobe Connect
WebEx Event Center
9.5

Online Events Marketing

Adobe Connect
WebEx Event Center
8.2
Branding options
Adobe Connect
WebEx Event Center
7.0
Integration to Marketing Automation
Adobe Connect
WebEx Event Center
9.4

Pros

  • All of my Adobe presentations look extremely professional. The ability to import files that I've created in other programs allows me to utilize different design tools and bring their best elements with me.
  • Breakout rooms are excellent for taking a large class and separating them into smaller groups where they can collaborate and then come back to the large group experience. This is vital for us in building a virtual learning space that people are actively engaged in.
  • Simple interface for starting cameras and microphones. We've used some other products that needed their own manual for turning on a webcam. This is a simple click and even provides a preview before anything goes live. This is in addition to a splash screen when you enter a meeting that will walk all new users through the process, saving the presenters time.
Zach Wasson profile photo
  • Screen sharing
  • Video sharing
  • Internal webinars
Daniel Darabaris, FPC PHR profile photo

Cons

  • Recordings default to Flash which can't be viewed on many mobile devices. They offer the ability to export recordings as MP4s, but it would be nice if you could set this as the default.
  • Some useful features are not provided with the hosted model, such as Adobe Presenter, which allows you to upload content directly from PowerPoint, preserving settings and fonts.
No photo available
  • WebEx Event Center recordings are stored in a proprietary file format that is not easily converted to modern video formats. Storage limits are costly.
  • WebEx Event Center requires a browser plugin to launch events, which can difficult when using a corporate managed device.
  • The WebEx Event Center portal could be more intuitive to navigate and use.
Jamie Drahos profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
No other product compares to its flexibility.
Pat Patterson profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I've worked for several conferencing companies and have supported a lot of online products. I've talked a lot about what Adobe Connect does well and not so well in this review, but the customization and flexibility you get with Adobe Connect is the main reason I find it to be the best collaboration technology out there. I can completely brand and customize my meeting room to use only the features that I need. I can turn on/off any feature with a simple mouse click. I can prepapre several different layouts to quickly change the look and function of my virtual meeting room. Adobe Connect also allows developers to create functionality that doesn't come out of the box. You can create custom .swf files that are like apps for your meeting room and they add both functionality and fun into the Adobe Connect experience. Third party developers have created custom .swf files for closed captioning, rock paper scissors, Jeopardy style trivia games, countdown timers, clocks, mp3 players and much more. Adobe Connect goes way beyond just screen sharing
Erik Crawford profile photo
I use it because my company uses WebEx, however it isn't my most loved software available. It truly depends upon what you are endeavoring to get out of WebEx. In the event that you need a simple to use and easy to understand software, it is an awesome decision. I think it is awesome for large organizations, yet in the event that you are really hoping to stand out from the competition, you can find more customizable software.
Kristina Kadykeeva profile photo

Return on Investment

  • Clients have seen a substantial cost reduction in training
  • Clients have reduced participant travel costs using adobe connect to deliver training - especially to remote locations and widespread filed based participants
Kevin Gudmundsen profile photo
  • General web conferencing is great for telecommuters. It's like a telephone call with the added value of screen sharing
  • WebEx produces reports of participants, alongside a log of the meeting and such. It likewise gives us a chance to send a thank you email afterwards. All things considered, it makes our life substantially less demanding.
Kristina Kadykeeva profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WebEx Event Center

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details