Adobe Connect vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 7.0 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
Zoom Events & Webinars
Score 8.4 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$79
per month starting with 500 attendees
Pricing
Adobe ConnectZoom Events & Webinars
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
Zoom Webinars
starting at $79
per month starting with 500 attendees
Zoom Sessions
starting at $99
per month starting with 100 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Offerings
Pricing Offerings
Adobe ConnectZoom Events & Webinars
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Adobe ConnectZoom Events & Webinars
Considered Both Products
Adobe Connect
Chose Adobe Connect
I think Captivate stacks up against Zoom well. In particular we chose Connect for its accessibility features. As an organization we need to make sure everything we produce/push-out is accessible.
Chose Adobe Connect
I've used better webinar and video conferencing tools. I use Adobe Connect for Adobe's own training. For this purpose, it meets the requirements well.
Chose Adobe Connect
We use Zoom for many meetings as it is supported by the university and can be easier to set up than Adobe. We still use Adobe as some folks are more comfortable with it.
Chose Adobe Connect
I enjoy both Zoom and Adobe Connect. Adobe Connect seems to be more professional. While Zoom seems to have more bells and whistles.
Zoom Events & Webinars
Chose Zoom Events & Webinars
I could probably list another 1/2 dozen vendors beside the ones noted above. They all have various pros and cons.
I'll start with the lesser products Google Hangouts and Skype - while they are generally cheap or free their features are minimal and really not appropriate for …
Chose Zoom Events & Webinars
We used Adobe Connect for about a year. The caliber of the recordings was lower than that of Zoom Video Webinar. Also, managing a space was more complicated than with Zoom. Granted, that was 6 years ago now that we stopped using it, but that was our experience at the time.
Chose Zoom Events & Webinars
The combination of superior ease of use, relative affordability of a license, high participant volume, rich feature set, custom branding capabilities, excellent audio/video codecs, lean resource usage, and studio production features.
Top Pros
Top Cons
Features
Adobe ConnectZoom Events & Webinars
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
8.0
65 Ratings
1% above category average
Zoom Events & Webinars
-
Ratings
High quality audio8.764 Ratings00 Ratings
High quality video7.264 Ratings00 Ratings
Low bandwidth requirements6.955 Ratings00 Ratings
Mobile support9.142 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.7
64 Ratings
3% below category average
Zoom Events & Webinars
-
Ratings
Desktop sharing8.064 Ratings00 Ratings
Whiteboards7.454 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
7.9
65 Ratings
3% below category average
Zoom Events & Webinars
-
Ratings
Calendar integration9.241 Ratings00 Ratings
Meeting initiation8.656 Ratings00 Ratings
Integrates with social media7.328 Ratings00 Ratings
Record meetings / events7.360 Ratings00 Ratings
Slideshows7.251 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
8.6
64 Ratings
3% above category average
Zoom Events & Webinars
-
Ratings
Live chat9.462 Ratings00 Ratings
Audience polling8.255 Ratings00 Ratings
Q&A8.352 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.9
60 Ratings
7% above category average
Zoom Events & Webinars
-
Ratings
User authentication7.953 Ratings00 Ratings
Participant roles & permissions9.360 Ratings00 Ratings
Confidential attendee list9.448 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Adobe Connect
-
Ratings
Zoom Events & Webinars
8.3
31 Ratings
2% below category average
Branding options00 Ratings8.031 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Adobe Connect
-
Ratings
Zoom Events & Webinars
8.5
4 Ratings
3% above category average
Registration, RSVP, and ticketing00 Ratings9.04 Ratings
Email marketing00 Ratings7.92 Ratings
Livestreaming00 Ratings9.43 Ratings
Audience engagement00 Ratings7.84 Ratings
Event recording00 Ratings9.24 Ratings
Virtual booths00 Ratings8.02 Ratings
Networking00 Ratings7.23 Ratings
Event analytics00 Ratings9.34 Ratings
Best Alternatives
Adobe ConnectZoom Events & Webinars
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
BigMarker
BigMarker
Score 8.6 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Whova
Whova
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectZoom Events & Webinars
Likelihood to Recommend
7.7
(92 ratings)
9.1
(60 ratings)
Likelihood to Renew
10.0
(27 ratings)
2.0
(3 ratings)
Usability
7.7
(36 ratings)
8.5
(10 ratings)
Availability
5.5
(1 ratings)
-
(0 ratings)
Support Rating
7.6
(31 ratings)
8.0
(7 ratings)
Online Training
7.5
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(4 ratings)
10.0
(1 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe ConnectZoom Events & Webinars
Likelihood to Recommend
Adobe
It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
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Zoom
I've used Zoom Webinars for meetings and webinars from two people to 500 people. It has worked well and reliably in each scenario! I especially appreciate that viewers can turn on closed captions if they need them or can have the language translated. That makes this very helpful for our teammates that need that type of assistance.
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Pros
Adobe
  • Adobe Connect has presentation features like transitions and animations, which are important in communications.
  • Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
  • Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
Read full review
Zoom
  • Simple user experience--very intuitive for attendees to join, interact with Q&A
  • Adaptable and feature rich--very easy to set up Webinars for different use cases with features like registration, Q&A, practice session, HQ video, branding and virtual backgrounds, polls/quizzes, post-surveys, breakouts, resources, production studio, FB/YT Live, captions/translation, etc
  • Aesthetically pleasing--new branding options (such as webinar wallpaper, custom backgrounds, and name tags), plus the recent addition of the Production Studio feature, means it's easier than ever to produce beautiful and appealing webinars.
  • Panelists, practice session, and backstage--Zoom makes it easy to set up webinar panelists ahead of time, and get them into the room early for a practice session. The new backstage option is even more powerful than the practice session feature.
  • The bleeding edge--Zoom is continually adding powerful new features for Webinar rooms, where other programs leave you with the same ol' stagnant feature set.
Read full review
Cons
Adobe
  • The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
  • More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
  • Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.
Read full review
Zoom
  • Like most Zoom products, Zoom Events is actively being improved and updated. The release cycle is monthly, which means event planners need to keep up with changes.
  • While Zoom Events also works for in-person only events, this will require a certain mind-set shift to work well for many organizations.
  • There is a core group of small business Zoom Events users who can provide help to new-comers, and an increasing number of helpful on-boarding resources, but Zoom Tier 1 support still starts out with the most pedantic questions; it's difficult to reach someone who can really help you with a difficult problem if you are not a large Zoom customer.
  • Professional Services is available from Zoom, but it the cost is out of reach of most small businesses and non-profit organizations.
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Likelihood to Renew
Adobe
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
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Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability
Adobe
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
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Zoom
Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.
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Support Rating
Adobe
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
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Zoom
Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
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Online Training
Adobe
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
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Zoom
No answers on this topic
Implementation Rating
Adobe
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
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Alternatives Considered
Adobe
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
Read full review
Zoom
Go To Webinar has been the standard in webinar technology for years. But it's a terrible experience from an administrator's perspective. You start the program, and 15 windows pop-up, giving you all sorts of configuration choices. In order to operate a webinar smoothly, we needed 4 members on the team (1 speaker, 1 moderator, 2 people managing any tech unknowns and set things up.) Zoom Webinar can be done with a single person because of how easy the options are. Also, put GoToWebinar in front of somebody new - and watch them fumble for 15 minutes trying to figure out how to present. Zoom, there's not much to explain. Everything is clearly laid out with a clean UX design.
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Return on Investment
Adobe
  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
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Zoom
  • I am a user of Zoom, not an administrator, so I can't speak to it's ROI outside of how it effectively allows me to conduct presentations with groups of people I wouldn't normally have in the same room.
  • Zoom has a very positive impact on keeping me connected with my colleagues in a more human way through the use of video and audio when we are conducting meetings. This helps strengthen work relationships so there are less misunderstandings from email or text only systems.
  • Zoom has allowed my company with remote employees all over the place, in addition to multiple physical office locations, conduct quarterly meetings with our CEO that make everyone feel involved.
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ScreenShots

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features