What users are saying about
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55 Ratings
22 Ratings
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Score 8.7 out of 100

Episerver CMS

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55 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

Adobe Experience Manager Livefyre

I was strictly the implementor of Livefyre (for my company only). That task alone was at least 3 weeks worth of work. From a user standpoint, Livefyre is a good product which is why this review is strictly about how difficult it was to implement. Therefore, if a colleague was to ask me if I recommend Livefyre, it's not a straight answer. Questions like, 'how fast do you need it?', 'how centralized is your user database?', 'do you want social login?', all come into question and were details that made my job not easy (hence, my review of 5/10 for suggesting it to others). Once implemented, Livefyre is a great product (notice my overall review is higher), but based on my experience with implementation, it certainly requires a senior developer's dedicated time and patience to set up exactly as desired. For smaller companies with small/simple user bases and websites, the process may be more straightforward, but from my experience, it wasn't out-of-the-box at all.
Darin Spivey | TrustRadius Reviewer

Episerver CMS

Episerver CMS provides a very well rounded system that will meet the needs of most businesses, in my experience. The biggest draw-back that I've seen with the underlying system is the response time in the back-end. Being on the digital experience cloud allows you to spread the load between services, but our experience has shown, even with a distributed network, the response time on the back-end can prove time-consuming and have delays in loading for content writers/editors. If there's a lot of hands-on, constantly, you will need to make sure the architecture has the response time your team needs.
Sean Haddy | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager Livefyre
Episerver CMS
7.7
Role-based user permissions
Adobe Experience Manager Livefyre
Episerver CMS
7.7

Platform & Infrastructure

Adobe Experience Manager Livefyre
Episerver CMS
5.9
API
Adobe Experience Manager Livefyre
Episerver CMS
5.6
Internationalization / multi-language
Adobe Experience Manager Livefyre
Episerver CMS
6.3

Web Content Creation

Adobe Experience Manager Livefyre
Episerver CMS
5.4
WYSIWYG editor
Adobe Experience Manager Livefyre
Episerver CMS
7.0
Code quality / cleanliness
Adobe Experience Manager Livefyre
Episerver CMS
5.4
Admin section
Adobe Experience Manager Livefyre
Episerver CMS
6.3
Page templates
Adobe Experience Manager Livefyre
Episerver CMS
4.0
Library of website themes
Adobe Experience Manager Livefyre
Episerver CMS
3.6
Mobile optimization / responsive design
Adobe Experience Manager Livefyre
Episerver CMS
5.2
Publishing workflow
Adobe Experience Manager Livefyre
Episerver CMS
7.0
Form generator
Adobe Experience Manager Livefyre
Episerver CMS
5.0

Web Content Management

Adobe Experience Manager Livefyre
Episerver CMS
5.5
Content taxonomy
Adobe Experience Manager Livefyre
Episerver CMS
6.0
SEO support
Adobe Experience Manager Livefyre
Episerver CMS
5.4
Bulk management
Adobe Experience Manager Livefyre
Episerver CMS
6.4
Availability / breadth of extensions
Adobe Experience Manager Livefyre
Episerver CMS
4.4
Community / comment management
Adobe Experience Manager Livefyre
Episerver CMS
5.2

Pros

Adobe Experience Manager Livefyre

  • It provides and allows comments and comment management that is fast, seamless and shareable.
  • Having used disquss, WordPress comments and many others I like Livefyre better for its seamless integration and transparency
  • It is really nice that they have a range of services from free to enterprise with increasing functionality and benefits.
Andy Newbom | TrustRadius Reviewer

Episerver CMS

  • Innovation - EPiServer is constantly looking at ways to improve their product and partner with organizations that can develop add-ons to improve the overall features of the core platform. For Example: SilverPop (marketing automation) and Celum (digital asset management).
  • Content Management - It may seem obvious that a WCM product should manage content/reuse well; but, let's be honest, not all products do what they claim to do well. In this case, EPiServer understands the core functionality and has created product that is intuitive and exceeds customer expectations in this area.
  • Previews - EPiServer has built-in templates (emulators) that allow you to easily confirm how your content is going to be displayed on a variety of devices before you publish your content. This is advantageous as it eliminates the guess work and need to redo content (or even code) after you've gone to production because you weren't able to thoroughly test it before hand.
Jonathan Graham | TrustRadius Reviewer

Cons

Adobe Experience Manager Livefyre

  • Implementation was not easy. Although flexible, I personally wrote at least 1,400 lines of code to get this implemented over a few week's time.
  • The social login aspect is cool, but again, hard to implement. They did not write any of those modules, although they could have. This required senior-level developmental skills and a knowledge of how social media is interfaced with programmatically. Lots of questions arose from this and it was difficult to implement with virtually no help from Livefyre, other than to provide the hooks into their system for when users were validated. I had to write at least 2 separate login/redirection scripts to accomplish this flow.
  • CSS tweaking was tricky. We could override lots of common CSS classes, but to get things just the way we wanted it, I ended up writing LOTS of jQuery listeners and functions to transform the output into exactly what we wanted. This was a surprise since the software was sold to us as being 'fully customizable'.
  • Documentation was sufficient, but not great. Getting the flow of the callbacks that are fired wasn't clear at first, and sometimes did not work as expected.
  • It should be noted that, after this review was published, Livefyre contacted me stating they now have better documentation and process for implementation (for version V3, specifically) and urged me to revise this review. However, I can only write of my experience with V2, and it WAS difficult to implement over 3 weeks of dedicated time. Another developer on my team implemented version V3 and his evaluation is very similar to mine, claiming much difficulty with the CSS customization.
Darin Spivey | TrustRadius Reviewer

Episerver CMS

  • The website, including the editing portion, seems to be down quite often - so that we cannot make changes - or it allows us to make changes but then doesn't properly save them.
  • Customer service and user support is lacking. We've reported problems to them, yet it never seems to get fixed.
Jenna Carpentier | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager Livefyre

Adobe Experience Manager Livefyre 8.8
Based on 5 answers
We feel we have a real partnership with Livefyre and we both make each other better. Their customer service has been phenomenal even during a time of rapid growth.
Sam Salmassi | TrustRadius Reviewer

Episerver CMS

Episerver CMS 8.8
Based on 7 answers
The main reason would be because EPiServer is a great product and there aren't many other content management systems that are worth the effort it takes to re-implement an entire website on a new platform. EPiServer also seems to have a more modern approach to the features they offer and the overall design of the workarea so it's very likely that they will continue to improve in the future
Anonymous | TrustRadius Reviewer

Usability

Adobe Experience Manager Livefyre

Adobe Experience Manager Livefyre 7.3
Based on 1 answer
It's really easy to implement that app but should improve some analytics.
Anonymous | TrustRadius Reviewer

Episerver CMS

Episerver CMS 8.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Adobe Experience Manager Livefyre

Adobe Experience Manager Livefyre 8.2
Based on 1 answer
From purchasing to implementation, the customer service/support was really perfect!
Anonymous | TrustRadius Reviewer

Episerver CMS

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Experience Manager Livefyre

We felt Livefyre was more innovative and better at SEO. It felt like we were working with a partner for the long haul who was interested in our business and how to improve it.
Sam Salmassi | TrustRadius Reviewer

Episerver CMS

Episerver outranks these products in most cases. There are some functions in each product that you would love in Episerver but when you sum it up Episerver is the greatest :)
Pär Wissmark | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager Livefyre

  • The heavy work is already done given that we take the time to implement.
  • Very useful insights and AI powered delivery.
Anonymous | TrustRadius Reviewer

Episerver CMS

  • The cleanliness of the product is too damn good, hence efficiency is doubled and gets work done much faster and with a clean mind.
  • APIs and libraries or modules implementation is easy which helps during make/test setup time.
  • Nothing negative as such for now. We need to get more used to it.
Anonymous | TrustRadius Reviewer

Screenshots

Adobe Experience Manager Livefyre

Pricing Details

Adobe Experience Manager Livefyre

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Episerver CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Adobe Experience Manager Livefyre
8.0
Episerver CMS
5.8

Likelihood to Renew

Adobe Experience Manager Livefyre
8.8
Episerver CMS
8.8

Usability

Adobe Experience Manager Livefyre
7.3
Episerver CMS
8.0

Support Rating

Adobe Experience Manager Livefyre
8.2
Episerver CMS

Online Training

Adobe Experience Manager Livefyre
Episerver CMS
5.5

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