What users are saying about
22 Ratings
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Score 8.7 out of 100
13 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Adobe Experience Manager Livefyre

I was strictly the implementor of Livefyre (for my company only). That task alone was at least 3 weeks worth of work. From a user standpoint, Livefyre is a good product which is why this review is strictly about how difficult it was to implement. Therefore, if a colleague was to ask me if I recommend Livefyre, it's not a straight answer. Questions like, 'how fast do you need it?', 'how centralized is your user database?', 'do you want social login?', all come into question and were details that made my job not easy (hence, my review of 5/10 for suggesting it to others). Once implemented, Livefyre is a great product (notice my overall review is higher), but based on my experience with implementation, it certainly requires a senior developer's dedicated time and patience to set up exactly as desired. For smaller companies with small/simple user bases and websites, the process may be more straightforward, but from my experience, it wasn't out-of-the-box at all.
Darin Spivey | TrustRadius Reviewer

GaggleAMP

GaggleAmp is well suited for producing a wide variety of content for your organization and disseminating that content across several social media channels. Users are able to identify which types of post they want to receive based on tags, for example, community relations or small business. That’s helpful for targeting your content across audiences. It’s easiest to have your content already created rather than going through GaggleAmp and creating it within the platform.
Erica Mijon | TrustRadius Reviewer

Pros

Adobe Experience Manager Livefyre

  • It provides and allows comments and comment management that is fast, seamless and shareable.
  • Having used disquss, WordPress comments and many others I like Livefyre better for its seamless integration and transparency
  • It is really nice that they have a range of services from free to enterprise with increasing functionality and benefits.
Andy Newbom | TrustRadius Reviewer

GaggleAMP

  • Easy to tell associates what posts to like and share. Especially like that we can point them to like or share industry posts.
  • Easy to get others in organization to sign up. Also offers app and browser app.
  • Gamefication aspect allows associates to have friendly competition and allows awarding of prizes for reaching set point values
Anonymous | TrustRadius Reviewer

Cons

Adobe Experience Manager Livefyre

  • Implementation was not easy. Although flexible, I personally wrote at least 1,400 lines of code to get this implemented over a few week's time.
  • The social login aspect is cool, but again, hard to implement. They did not write any of those modules, although they could have. This required senior-level developmental skills and a knowledge of how social media is interfaced with programmatically. Lots of questions arose from this and it was difficult to implement with virtually no help from Livefyre, other than to provide the hooks into their system for when users were validated. I had to write at least 2 separate login/redirection scripts to accomplish this flow.
  • CSS tweaking was tricky. We could override lots of common CSS classes, but to get things just the way we wanted it, I ended up writing LOTS of jQuery listeners and functions to transform the output into exactly what we wanted. This was a surprise since the software was sold to us as being 'fully customizable'.
  • Documentation was sufficient, but not great. Getting the flow of the callbacks that are fired wasn't clear at first, and sometimes did not work as expected.
  • It should be noted that, after this review was published, Livefyre contacted me stating they now have better documentation and process for implementation (for version V3, specifically) and urged me to revise this review. However, I can only write of my experience with V2, and it WAS difficult to implement over 3 weeks of dedicated time. Another developer on my team implemented version V3 and his evaluation is very similar to mine, claiming much difficulty with the CSS customization.
Darin Spivey | TrustRadius Reviewer

GaggleAMP

  • Admins need to unlock the capability for regular users to modify and edit amplified messages.
  • The licensing model may not work for many small businesses.
  • Users can't augment the posts with their own images.
Dustin Hovey | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager Livefyre

Adobe Experience Manager Livefyre 8.8
Based on 5 answers
We feel we have a real partnership with Livefyre and we both make each other better. Their customer service has been phenomenal even during a time of rapid growth.
Sam Salmassi | TrustRadius Reviewer

GaggleAMP

GaggleAMP 10.0
Based on 1 answer
Customer service has been good. It's easy to use. It's cost effective. It's a good way to expand your social presence and get your employees more vested in branding the company without spending a ton of money. There are bells and whistles that may be good for other users. I just haven't had the time to use them
Anonymous | TrustRadius Reviewer

Usability

Adobe Experience Manager Livefyre

Adobe Experience Manager Livefyre 7.3
Based on 1 answer
It's really easy to implement that app but should improve some analytics.
Anonymous | TrustRadius Reviewer

GaggleAMP

No score
No answers yet
No answers on this topic

Support Rating

Adobe Experience Manager Livefyre

Adobe Experience Manager Livefyre 8.2
Based on 1 answer
From purchasing to implementation, the customer service/support was really perfect!
Anonymous | TrustRadius Reviewer

GaggleAMP

GaggleAMP 10.0
Based on 2 answers
I haven't needed to reach out to support
Anonymous | TrustRadius Reviewer

Alternatives Considered

Adobe Experience Manager Livefyre

We felt Livefyre was more innovative and better at SEO. It felt like we were working with a partner for the long haul who was interested in our business and how to improve it.
Sam Salmassi | TrustRadius Reviewer

GaggleAMP

GaggleAMP is perfect for disseminating social media content across a wide range of employees and sectors. GaggleAMP is not meant for a social media management publishing tool. I prefer to have my social media content already created and published on the specific platform and then go within GaggleAmp to send out to users who’ve requested that type of post per their tags.
Erica Mijon | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager Livefyre

  • The heavy work is already done given that we take the time to implement.
  • Very useful insights and AI powered delivery.
Anonymous | TrustRadius Reviewer

GaggleAMP

  • It’s cheap for the ease and the features offered. GaggleAMP does have a report that shows how much money they are supposedly saving you but that amount is pretty subjective IMO.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Experience Manager Livefyre

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Adobe Experience Manager Livefyre Editions & Modules

Additional Pricing Details

GaggleAMP

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GaggleAMP Editions & Modules

Edition
Small and Medium Businesses$3001
Enterprise$12
Agency$12
  1. 25 seats/month
  2. Call for Quote
Additional Pricing Details
GaggleAMP is popular among small businesses, medium-size businesses, enterprise-class organizations, and agencies that represent these businesses. Our small business offering starts at 25 seats for $300 per month, with additional packages available based on the number of seats needed. For our Enterprise-class pricing and agency offerings, it is best to speak with a GaggleAMP representative to secure a rate.

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