What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

Clarabridge

5 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

Clarabridge

5 Ratings
Score 10 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Clarabridge

The tool is awesome and the survey tool that was demoed for me is truly one that will be a game changer. I've actually been on site with clarabridge and they are awesome and they truly have a bright future in this industry. As HR analytics takes off and continues to grow, they will continue to become a key in how different talent, initiatives, etc., are assessed and can truly get an insight on the voice of employees on many possible initiatives.
Brandon Johnson profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
Clarabridge
Role-based user permissions
Adobe Experience Manager
8.1
Clarabridge

Platform & Infrastructure

Adobe Experience Manager
7.7
Clarabridge
API
Adobe Experience Manager
7.5
Clarabridge
Internationalization / multi-language
Adobe Experience Manager
7.9
Clarabridge

Web Content Creation

Adobe Experience Manager
7.1
Clarabridge
WYSIWYG editor
Adobe Experience Manager
8.3
Clarabridge
Code quality / cleanliness
Adobe Experience Manager
6.9
Clarabridge
Admin section
Adobe Experience Manager
7.2
Clarabridge
Page templates
Adobe Experience Manager
6.9
Clarabridge
Library of website themes
Adobe Experience Manager
5.8
Clarabridge
Mobile optimization / responsive design
Adobe Experience Manager
8.0
Clarabridge
Publishing workflow
Adobe Experience Manager
7.8
Clarabridge
Form generator
Adobe Experience Manager
6.0
Clarabridge

Web Content Management

Adobe Experience Manager
6.3
Clarabridge
Content taxonomy
Adobe Experience Manager
7.2
Clarabridge
SEO support
Adobe Experience Manager
6.9
Clarabridge
Bulk management
Adobe Experience Manager
5.4
Clarabridge
Availability / breadth of extensions
Adobe Experience Manager
6.5
Clarabridge
Community / comment management
Adobe Experience Manager
5.3
Clarabridge

Pros

  • It's a drag and drop kind of platform, so building pages is very easy and you don't need coding abilities.
  • The ability to copy existing blocks and section from other pages is excellent! Instead of creating content from scratch, you can actually copy the section you want from an existing page, and paste it in your new page and update the content. This saves a lot of time!
  • The block/brick system is very clean and the results look very good!
  • You can easily embed videos from Youtube only by adding the Youtube ID. Very easy!
Vanessa Suarez profile photo
  • Categorization: It is able to take the data and truly put into different categories based on what you create/ choose in the admin panel.
  • Sentiment analysis: It creates a sentiment (which you can edit) for every single word in the survey.
  • Customer Service: they are very quick and on point with requests and communicating new releases as well as training/ assistance.
Brandon Johnson profile photo

Cons

  • Cost. AEM is expensive.
  • Touch UI not as intuitive as classic UI.
No photo available
  • Not that they are not awesome but things could constantly improve on the NLP for sarcasm based comments ( I know it is a machine and this is hard but It is one of my only frustrations)
Brandon Johnson profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
If I had the choice to renew, I would. Adobe CQ is one of the better CMS's I've been able to use. It's well organized, fast and easy to use. Although it is a little high in price, the fact that it does a good job justifies the decision to renew
Cassie Lyn Dusute profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Have used a handful of other content management systems, all of which tend to be either proprietary or freeware -- and the latter presents a security issue. Adobe Experience Manager is easily the most feature-rich content management system I have used, but more features sometimes comes with inconveniences -- taking longer to load when accessing remotely (times out on slow Internet connections), slower taxonomy tagging, etc. It is also the most well-supported system I have used; Adobe is more responsive than most if glitches happen or in response to changes in Google practices for SEO, etc
Courtney E. Howard profile photo
Clarabridge is far superior and the two truly can not be compared or spoken of in the same category. I would be open to the discussion of the many differences
Brandon Johnson profile photo

Return on Investment

  • Positive: Can quickly create and launch marketing campaigns.
  • Negative: Can be expensive to develop custom AEM experiences.
No photo available
  • Well, due to the organization not truly pushing it for its value, we have struggled on this. We have seen great insight into certain projects when trying to improve certain processes or management structure and seeing the decline in those categories for term reasons/explanations but that does not truly say that the problem is fixed. You could draw a parallel but living in assumptions can cause more issues.
Brandon Johnson profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Clarabridge

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details