What users are saying about
Top Rated
153 Ratings
4 Ratings
Top Rated
153 Ratings
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Score 7.9 out of 101
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

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Likelihood to Recommend

Adobe Experience Manager

CQ is best suited for multi-site projects that require frequent updates or new pages spun up very quickly and with the same quality as the rest of your site. It's also a great fit if you have extensive media libraries: pictures, videos, etc. The Digital Asset Manager is very powerful and if it's coupled with a CDN, it can be itself a great solution for that particular purpose alone.Key questions to ask would be:- How comfortable will our authors be with this publishing platform? What are their needs and wants? Can CQ accommodate them?- How skilled is our development team to take a project like CQ? The best of CQ comes when is customized but it will come with a price. Time and talent will be necessary to tweak it to the right fit.- Do we have enough time and resources to allow our technical and non-technical stuff to learn? Can we afford all the oficial training levels?
Fernando Galeano profile photo

Crownpeak DXM

Are you ok having extra people manually categorize content and update most things by hand?
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Feature Rating Comparison

Security

Adobe Experience Manager
8.2
Crownpeak DXM
Role-based user permissions
Adobe Experience Manager
8.2
Crownpeak DXM

Platform & Infrastructure

Adobe Experience Manager
7.6
Crownpeak DXM
API
Adobe Experience Manager
7.4
Crownpeak DXM
Internationalization / multi-language
Adobe Experience Manager
7.8
Crownpeak DXM

Web Content Creation

Adobe Experience Manager
7.0
Crownpeak DXM
WYSIWYG editor
Adobe Experience Manager
8.3
Crownpeak DXM
Code quality / cleanliness
Adobe Experience Manager
7.0
Crownpeak DXM
Admin section
Adobe Experience Manager
7.5
Crownpeak DXM
Page templates
Adobe Experience Manager
6.9
Crownpeak DXM
Library of website themes
Adobe Experience Manager
5.5
Crownpeak DXM
Mobile optimization / responsive design
Adobe Experience Manager
6.9
Crownpeak DXM
Publishing workflow
Adobe Experience Manager
7.9
Crownpeak DXM
Form generator
Adobe Experience Manager
6.3
Crownpeak DXM

Web Content Management

Adobe Experience Manager
6.1
Crownpeak DXM
Content taxonomy
Adobe Experience Manager
6.6
Crownpeak DXM
SEO support
Adobe Experience Manager
6.4
Crownpeak DXM
Bulk management
Adobe Experience Manager
6.1
Crownpeak DXM
Availability / breadth of extensions
Adobe Experience Manager
6.0
Crownpeak DXM
Community / comment management
Adobe Experience Manager
5.3
Crownpeak DXM

Pros

  • Adobe Experience Manager allows our company to manage multiple sites simultaneously.
  • Adobe Experience Manager make it easy to share review sites for necessary sign-offs.
  • Adobe Experience Manager is a flexible resource and can always be what you make of it.
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  • Hosting simple article pages and images
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Cons

  • There is no easy way to change a template if it has been built a certain way. Sometimes it would be nice to have an option to add an extra item on the spot. Instead, you have to ask your IT team to create for you.
  • You can set up a staging site and a site to publish... but sometimes the 2 environments doesn't connect correctly, meaning some changes in the staging sites doesn't show of on the live site.
  • The quick publish button is dangerous and not that helpful: pages can be published with the "quick publish" option even if they are blocked... however, the purpose of a blocked page is to prevent it from publishing until you unblock it. Also, the "quick publish" option will publish your age and every other page connected to it! so be careful!!
Vanessa Suarez profile photo
  • The development environment is sub-par. It's difficult to create any type of "application" as the format of page templates is not suited for compile-time checks, cross classes, and many .NET libraries are excluded. You cannot use modern development techniques such as SASS for CSS, nor does their system minify or bundle JavaScript or CSS. There is no place for a standard relational database so creating "category" pages of related content is difficult. There is no source control integration. Again. No source control history or usage whatsoever. Also, a real difficulty in development is the code-deploy-wait model used - it's similar to SharePoint in that a developer makes a change to a template, saves, and then needs to "deploy" that change to another server to view it. The deployment usually takes from seconds to minutes. This makes development take a lot longer than other platforms where the feedback is more immediate.
  • The content creation user experience is very confusing. For instance, there is a "new" menu for creating content but the developers control of that is limited and end users often get lost in a large development template folder looking for the "right" template to use. Other content creation systems like Wordpress are a lot more intuitive.
  • The documentation and online forum are particularly lacking. The documentation does not have many examples and the forum is extremely cumbersome and limited. Most of the "help" documentation is sideways Powerpoints. CrownPeak makes up for this with their support email system - they respond very quickly - but it's very hard to look up anything for yourself.
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Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
Crownpeak DXM5.0
Based on 1 answer
No answer on this topic is available.

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
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No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

AEM exceeds WordPress on customizability. It is the backbone for the many modules and APIs we need to run our business.
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Return on Investment

  • AEM allows authors to push content live in a matter of minutes. This has greatly increased launch times for business.
  • Good integration with Adobe Marketing suite allows for analytics.
  • Poor documentation of the system proves a challenge for developers and administrators.
No photo available
No answers on this topic

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Experience Manager More Information

Crownpeak DXM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Crownpeak DXM More Information