What users are saying about
Top Rated
157 Ratings
36 Ratings
Top Rated
157 Ratings
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Score 7.8 out of 101
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

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Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is great for managing a collection of sites in a manner that ensures all the sites are on-brand (adheres to an organization's image guidelines) and that also ensures that each individual site is not too rigid; the content on each site can still be customized to appeal to the intended audience.
Tolulope Lawal profile photo

EMC Documentum

Probably not the best solution for a smaller organization. But definitely for any medium to large organization, this has to be one of the top document storage solutions out there.
No photo available

Feature Rating Comparison

Security

Adobe Experience Manager
8.3
EMC Documentum
Role-based user permissions
Adobe Experience Manager
8.3
EMC Documentum

Platform & Infrastructure

Adobe Experience Manager
7.7
EMC Documentum
API
Adobe Experience Manager
7.4
EMC Documentum
Internationalization / multi-language
Adobe Experience Manager
8.0
EMC Documentum

Web Content Creation

Adobe Experience Manager
6.9
EMC Documentum
WYSIWYG editor
Adobe Experience Manager
7.6
EMC Documentum
Code quality / cleanliness
Adobe Experience Manager
6.9
EMC Documentum
Admin section
Adobe Experience Manager
7.5
EMC Documentum
Page templates
Adobe Experience Manager
6.8
EMC Documentum
Library of website themes
Adobe Experience Manager
5.5
EMC Documentum
Mobile optimization / responsive design
Adobe Experience Manager
7.0
EMC Documentum
Publishing workflow
Adobe Experience Manager
7.5
EMC Documentum
Form generator
Adobe Experience Manager
6.3
EMC Documentum

Web Content Management

Adobe Experience Manager
6.1
EMC Documentum
Content taxonomy
Adobe Experience Manager
7.0
EMC Documentum
SEO support
Adobe Experience Manager
6.2
EMC Documentum
Bulk management
Adobe Experience Manager
6.1
EMC Documentum
Availability / breadth of extensions
Adobe Experience Manager
5.7
EMC Documentum
Community / comment management
Adobe Experience Manager
5.3
EMC Documentum

Enterprise Content Management

Adobe Experience Manager
EMC Documentum
7.9
Content capture & imaging
Adobe Experience Manager
EMC Documentum
8.2
File sync, storage & archiving
Adobe Experience Manager
EMC Documentum
7.7
Document management
Adobe Experience Manager
EMC Documentum
8.8
Records management
Adobe Experience Manager
EMC Documentum
8.2
Content search & retrieval
Adobe Experience Manager
EMC Documentum
7.6
Enterprise content collaboration
Adobe Experience Manager
EMC Documentum
8.2
Content publishing & creation
Adobe Experience Manager
EMC Documentum
7.6
Security, risk management & information governance
Adobe Experience Manager
EMC Documentum
8.9
Contract lifecycle management
Adobe Experience Manager
EMC Documentum
8.9
Automated workflows
Adobe Experience Manager
EMC Documentum
7.0
Artificial intelligence
Adobe Experience Manager
EMC Documentum
6.0
Mobile support
Adobe Experience Manager
EMC Documentum
7.0
Integration
Adobe Experience Manager
EMC Documentum
8.0

Pros

  • It's a drag and drop kind of platform, so building pages is very easy and you don't need coding abilities.
  • The ability to copy existing blocks and section from other pages is excellent! Instead of creating content from scratch, you can actually copy the section you want from an existing page, and paste it in your new page and update the content. This saves a lot of time!
  • The block/brick system is very clean and the results look very good!
  • You can easily embed videos from Youtube only by adding the Youtube ID. Very easy!
Vanessa Suarez profile photo
  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
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Cons

  • The move to the new interface for authoring is drastically different from the previous interface. Moving has been difficult.
  • Since it is so customizable, a talented web dev team is needed to make all the parts.
  • It is not easy to tell if the page is live or draft in the new interface.
  • Integration with non-Adobe marketing automation tools is very difficult.
No photo available
  • Expense. If Documentum costs less it would penetrate more markets. This is often the reason a lighter weight solution is chosen.
  • Web Publishing. Documentum is not a great solution for replacing CMSs like SiteCore or Drupal. Probably better as an archiving target for parallel publishing to both web and Documentum. Documentum is also not a web hosting solution like some other systems, it is possible to try and consume directly from the repository in real time but it is better to push web content out and consume from another platform.
  • Development. The price of broad functionality is complexity. Arguably, Documentum drank the kool-aid and tried to become like other enterprise solutions by adapting Java, Windows, etc. in the late '90s and it made them slower, more complex in design, and less stable. They recovered from that but it still requires developers with a few years of experience in Documentum to safely develop in Documentum. The issue is not knowing Java but knowing what to do or not do in an ECM system. This is even more important in regulated ECM/RM systems.
Craig Soucie profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
EMC Documentum8.0
Based on 4 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
EMC Documentum9.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

This was a C-Level decision.
Meghan Hays profile photo
At the time it was purchased it was one of the best, most robust solutions available on the market.
No photo available

Return on Investment

  • Positive: Can quickly create and launch marketing campaigns.
  • Negative: Can be expensive to develop custom AEM experiences.
No photo available
  • Version tracking.
  • On-demand retrieval.
  • Efficiency.
No photo available

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

EMC Documentum

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details