169 Ratings
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Score 7.8 out of 100
38 Ratings
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Score 8 out of 100

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
Anonymous | TrustRadius Reviewer

Episerver Digital Commerce

Episerver Digital Commerce may be a good fit for you if you do not have your own development team, do not need any custom development, and the out-of-the-box experience takes care of all your business needs.If you need significant custom development and value testable, discoverable software, then Episerver Digital Commerce will not be a good fit for your organization.
Tim Hardy | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager
8.8
Episerver Digital Commerce
Role-based user permissions
Adobe Experience Manager
8.8
Episerver Digital Commerce

Platform & Infrastructure

Adobe Experience Manager
7.8
Episerver Digital Commerce
API
Adobe Experience Manager
7.3
Episerver Digital Commerce
Internationalization / multi-language
Adobe Experience Manager
8.2
Episerver Digital Commerce

Web Content Creation

Adobe Experience Manager
6.8
Episerver Digital Commerce
WYSIWYG editor
Adobe Experience Manager
6.9
Episerver Digital Commerce
Code quality / cleanliness
Adobe Experience Manager
7.1
Episerver Digital Commerce
Admin section
Adobe Experience Manager
7.6
Episerver Digital Commerce
Page templates
Adobe Experience Manager
7.1
Episerver Digital Commerce
Library of website themes
Adobe Experience Manager
5.1
Episerver Digital Commerce
Mobile optimization / responsive design
Adobe Experience Manager
6.5
Episerver Digital Commerce
Publishing workflow
Adobe Experience Manager
7.0
Episerver Digital Commerce
Form generator
Adobe Experience Manager
7.0
Episerver Digital Commerce

Web Content Management

Adobe Experience Manager
6.0
Episerver Digital Commerce
Content taxonomy
Adobe Experience Manager
7.3
Episerver Digital Commerce
SEO support
Adobe Experience Manager
5.9
Episerver Digital Commerce
Bulk management
Adobe Experience Manager
6.6
Episerver Digital Commerce
Availability / breadth of extensions
Adobe Experience Manager
5.0
Episerver Digital Commerce
Community / comment management
Adobe Experience Manager
5.3
Episerver Digital Commerce

Online Storefront

Adobe Experience Manager
Episerver Digital Commerce
5.6
Product catalog & listings
Adobe Experience Manager
Episerver Digital Commerce
5.8
Product management
Adobe Experience Manager
Episerver Digital Commerce
5.1
Bulk product upload
Adobe Experience Manager
Episerver Digital Commerce
4.3
Branding
Adobe Experience Manager
Episerver Digital Commerce
6.1
Mobile storefront
Adobe Experience Manager
Episerver Digital Commerce
6.2
Product variations
Adobe Experience Manager
Episerver Digital Commerce
6.4
Website integration
Adobe Experience Manager
Episerver Digital Commerce
5.0
Visual customization
Adobe Experience Manager
Episerver Digital Commerce
5.6
CMS
Adobe Experience Manager
Episerver Digital Commerce
5.5

Online Shopping Cart

Adobe Experience Manager
Episerver Digital Commerce
6.6
Abandoned cart recovery
Adobe Experience Manager
Episerver Digital Commerce
6.8
Checkout user experience
Adobe Experience Manager
Episerver Digital Commerce
6.5

Online Payment System

Adobe Experience Manager
Episerver Digital Commerce
6.7
eCommerce security
Adobe Experience Manager
Episerver Digital Commerce
6.7

eCommerce Marketing

Adobe Experience Manager
Episerver Digital Commerce
6.4
Promotions & discounts
Adobe Experience Manager
Episerver Digital Commerce
7.5
Personalized recommendations
Adobe Experience Manager
Episerver Digital Commerce
5.6
SEO
Adobe Experience Manager
Episerver Digital Commerce
6.2

eCommerce Business Management

Adobe Experience Manager
Episerver Digital Commerce
5.1
Multi-site management
Adobe Experience Manager
Episerver Digital Commerce
6.8
Order processing
Adobe Experience Manager
Episerver Digital Commerce
5.1
Inventory management
Adobe Experience Manager
Episerver Digital Commerce
5.3
Shipping
Adobe Experience Manager
Episerver Digital Commerce
3.9
Custom functionality
Adobe Experience Manager
Episerver Digital Commerce
4.5

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal | TrustRadius Reviewer

Episerver Digital Commerce

  • Web content management -- the interface is drag and drop and makes it very easy for business users to create product pages.
  • In site search with Episerver Find -- it is easy to promote attributes and make quick tweaks to fine-tune results.
  • Integrate with other systems -- we have integrated with our ERP, our product information management system, our digital asset management system and our marketing automation system to take advantage of investments we have already made in content and customer data.
Anonymous | TrustRadius Reviewer

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams | TrustRadius Reviewer

Episerver Digital Commerce

  • Support. Episerver used to have direct support and access to the tech team to discuss and resolve issues. The new support portal is not enough for developer needs.
  • Quality Assurance. We find issues in the Episerver code that should have been resolved in QA before release.
  • Sales. Episervers sells the framework as a solution while showing Alloy. While it helps Episerver sell more, it puts the implementation partner into trouble as the client thinks they bought the solution. Episerver does not provide a solution. It provides a framework that you can build a solution on.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

Episerver Digital Commerce

Episerver Digital Commerce 4.6
Based on 2 answers
Really want to be able to spend more time and resources on rolling out new things with Episerver but at the moment we seem to be fixing alot of issues and pain points with the way our system was setup.
Nadia Lotter | TrustRadius Reviewer

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

Episerver Digital Commerce

Episerver Digital Commerce 4.5
Based on 1 answer
The CMS has clearly had time to evolve as a tool but the digital commerce aspect is outdated and needs to be reviewed as it is not intuitive to the admins using it.
Nadia Lotter | TrustRadius Reviewer

Support Rating

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
Anonymous | TrustRadius Reviewer

Episerver Digital Commerce

Episerver Digital Commerce 8.2
Based on 1 answer
We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product
Nadia Lotter | TrustRadius Reviewer

Implementation Rating

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

Episerver Digital Commerce

Episerver Digital Commerce 2.7
Based on 1 answer
Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card
Nadia Lotter | TrustRadius Reviewer

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

Episerver Digital Commerce

Just depends on the use case. Some clients are more heavily weighted towards a marketing CMS and don't need a ton of complex technical functions of their eCommerce platform. For these we recommend Episerver.
Jared Wooden | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager

  • This tool has been very productive for our entire marketing team, as it allows us to get to know our customers effectively.
  • With this platform, we have been able to make constant improvements to all of our websites to please all of our customers with the information provided.
  • Adobe Experience Manager has been a service that we consider very necessary for us since we have been able to achieve very important goals at a business level.
Gary Poppe | TrustRadius Reviewer

Episerver Digital Commerce

  • Our rocky implementation was very costly to our organization
  • The untestable nature of epiCommerce has cost us a lot in development time and fragile integrations
  • The difficult database schema has cost us a great deal of development time for maintenance and new feature development
Tim Hardy | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Episerver Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
7.1
Episerver Digital Commerce
6.5

Likelihood to Renew

Adobe Experience Manager
9.0
Episerver Digital Commerce
4.6

Usability

Adobe Experience Manager
10.0
Episerver Digital Commerce
4.5

Support Rating

Adobe Experience Manager
9.0
Episerver Digital Commerce
8.2

Implementation Rating

Adobe Experience Manager
8.7
Episerver Digital Commerce
2.7

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