Top Rated
159 Ratings
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Score 7.9 out of 101
38 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
No photo available

Episerver Digital Commerce

Episerver Digital Commerce may be a good fit for you if you do not have your own development team, do not need any custom development, and the out-of-the-box experience takes care of all your business needs.If you need significant custom development and value testable, discoverable software, then Episerver Digital Commerce will not be a good fit for your organization.
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Feature Rating Comparison

Security

Adobe Experience Manager
8.3
Episerver Digital Commerce
Role-based user permissions
Adobe Experience Manager
8.3
Episerver Digital Commerce

Platform & Infrastructure

Adobe Experience Manager
7.7
Episerver Digital Commerce
API
Adobe Experience Manager
7.4
Episerver Digital Commerce
Internationalization / multi-language
Adobe Experience Manager
8.0
Episerver Digital Commerce

Web Content Creation

Adobe Experience Manager
6.9
Episerver Digital Commerce
WYSIWYG editor
Adobe Experience Manager
7.6
Episerver Digital Commerce
Code quality / cleanliness
Adobe Experience Manager
6.9
Episerver Digital Commerce
Admin section
Adobe Experience Manager
7.5
Episerver Digital Commerce
Page templates
Adobe Experience Manager
6.8
Episerver Digital Commerce
Library of website themes
Adobe Experience Manager
5.4
Episerver Digital Commerce
Mobile optimization / responsive design
Adobe Experience Manager
7.0
Episerver Digital Commerce
Publishing workflow
Adobe Experience Manager
7.4
Episerver Digital Commerce
Form generator
Adobe Experience Manager
6.4
Episerver Digital Commerce

Web Content Management

Adobe Experience Manager
6.0
Episerver Digital Commerce
Content taxonomy
Adobe Experience Manager
7.0
Episerver Digital Commerce
SEO support
Adobe Experience Manager
6.2
Episerver Digital Commerce
Bulk management
Adobe Experience Manager
6.1
Episerver Digital Commerce
Availability / breadth of extensions
Adobe Experience Manager
5.6
Episerver Digital Commerce
Community / comment management
Adobe Experience Manager
5.3
Episerver Digital Commerce

Online Storefront

Adobe Experience Manager
Episerver Digital Commerce
6.3
Product catalog & listings
Adobe Experience Manager
Episerver Digital Commerce
6.9
Product management
Adobe Experience Manager
Episerver Digital Commerce
6.4
Bulk product upload
Adobe Experience Manager
Episerver Digital Commerce
5.2
Branding
Adobe Experience Manager
Episerver Digital Commerce
6.1
Mobile storefront
Adobe Experience Manager
Episerver Digital Commerce
6.2
Product variations
Adobe Experience Manager
Episerver Digital Commerce
6.4
Website integration
Adobe Experience Manager
Episerver Digital Commerce
6.5
Visual customization
Adobe Experience Manager
Episerver Digital Commerce
6.3
CMS
Adobe Experience Manager
Episerver Digital Commerce
6.7

Online Shopping Cart

Adobe Experience Manager
Episerver Digital Commerce
6.5
Abandoned cart recovery
Adobe Experience Manager
Episerver Digital Commerce
6.3
Checkout user experience
Adobe Experience Manager
Episerver Digital Commerce
6.7

Online Payment System

Adobe Experience Manager
Episerver Digital Commerce
6.8
eCommerce security
Adobe Experience Manager
Episerver Digital Commerce
6.8

eCommerce Marketing

Adobe Experience Manager
Episerver Digital Commerce
6.5
Promotions & discounts
Adobe Experience Manager
Episerver Digital Commerce
7.1
Personalized recommendations
Adobe Experience Manager
Episerver Digital Commerce
6.3
SEO
Adobe Experience Manager
Episerver Digital Commerce
6.2

eCommerce Business Management

Adobe Experience Manager
Episerver Digital Commerce
5.5
Multi-site management
Adobe Experience Manager
Episerver Digital Commerce
6.2
Order processing
Adobe Experience Manager
Episerver Digital Commerce
5.6
Inventory management
Adobe Experience Manager
Episerver Digital Commerce
5.7
Shipping
Adobe Experience Manager
Episerver Digital Commerce
4.7
Custom functionality
Adobe Experience Manager
Episerver Digital Commerce
5.3

Pros

Adobe Experience Manager

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo

Episerver Digital Commerce

  • CMS capabilities. It supports the marketing strategy pretty well.
  • Custom pricing (qty based or market specific). Very useful in B2B domain.
  • It supports plug and play architecture pretty well. Makes it easy to build solutions on top of it.
No photo available

Cons

Adobe Experience Manager

  • There is no easy way to change a template if it has been built a certain way. Sometimes it would be nice to have an option to add an extra item on the spot. Instead, you have to ask your IT team to create for you.
  • You can set up a staging site and a site to publish... but sometimes the 2 environments doesn't connect correctly, meaning some changes in the staging sites doesn't show of on the live site.
  • The quick publish button is dangerous and not that helpful: pages can be published with the "quick publish" option even if they are blocked... however, the purpose of a blocked page is to prevent it from publishing until you unblock it. Also, the "quick publish" option will publish your age and every other page connected to it! so be careful!!
Vanessa Suarez profile photo

Episerver Digital Commerce

  • Support. Episerver used to have direct support and access to the tech team to discuss and resolve issues. The new support portal is not enough for developer needs.
  • Quality Assurance. We find issues in the Episerver code that should have been resolved in QA before release.
  • Sales. Episervers sells the framework as a solution while showing Alloy. While it helps Episerver sell more, it puts the implementation partner into trouble as the client thinks they bought the solution. Episerver does not provide a solution. It provides a framework that you can build a solution on.
No photo available

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
If I had the choice to renew, I would. Adobe CQ is one of the better CMS's I've been able to use. It's well organized, fast and easy to use. Although it is a little high in price, the fact that it does a good job justifies the decision to renew
Cassie Lyn Dusute profile photo

Episerver Digital Commerce

Episerver Digital Commerce 5.4
Based on 2 answers
We are locked in for a significant period of time.
Tim Hardy profile photo

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo

Episerver Digital Commerce

Episerver Digital Commerce 4.5
Based on 1 answer
The CMS has clearly had time to evolve as a tool but the digital commerce aspect is outdated and needs to be reviewed as it is not intuitive to the admins using it.
Nadia Lotter profile photo

Support

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available

Episerver Digital Commerce

Episerver Digital Commerce 8.2
Based on 1 answer
We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product
Nadia Lotter profile photo

Implementation

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo

Episerver Digital Commerce

Episerver Digital Commerce 2.7
Based on 1 answer
Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card
Nadia Lotter profile photo

Alternatives Considered

Adobe Experience Manager

I had no involvement in the selection process of Adobe Experience Manager, however, from a user experience point of view, I would recommend it over other CMS due to its ease of use, user friendliness, and clean appearance. You can look at the pages by listing, or by structure. This makes it so easy to find pages
Vanessa Suarez profile photo

Episerver Digital Commerce

Episerver was by far the most user friendly content platform allowing our business to easily manage the content with ease resulting in an overall productivity increase and time for the team to spend less time doing content management and more time managing the personalization benefits the platform represents.
Nadia Lotter profile photo

Return on Investment

Adobe Experience Manager

  • AEM has allowed our team to promote high value webinars and passes contact data to our marketing automation tool for a syncronized experience.
  • AEM allows for a work stream and multiple authors for quickly publishing thought leadership articles.
  • From blogs to home screens, AEM allows us to build for many types of marketing projects.
No photo available

Episerver Digital Commerce

  • Our rocky implementation was very costly to our organization
  • The untestable nature of epiCommerce has cost us a lot in development time and fragile integrations
  • The difficult database schema has cost us a great deal of development time for maintenance and new feature development
Tim Hardy profile photo

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Episerver Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

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