161 Ratings
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Score 7.9 out of 101
38 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
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Episerver Digital Commerce

Episerver Digital Commerce may be a good fit for you if you do not have your own development team, do not need any custom development, and the out-of-the-box experience takes care of all your business needs.If you need significant custom development and value testable, discoverable software, then Episerver Digital Commerce will not be a good fit for your organization.
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Feature Rating Comparison

Security

Adobe Experience Manager
8.5
Episerver Digital Commerce
Role-based user permissions
Adobe Experience Manager
8.5
Episerver Digital Commerce

Platform & Infrastructure

Adobe Experience Manager
7.7
Episerver Digital Commerce
API
Adobe Experience Manager
7.4
Episerver Digital Commerce
Internationalization / multi-language
Adobe Experience Manager
8.1
Episerver Digital Commerce

Web Content Creation

Adobe Experience Manager
6.9
Episerver Digital Commerce
WYSIWYG editor
Adobe Experience Manager
7.6
Episerver Digital Commerce
Code quality / cleanliness
Adobe Experience Manager
7.0
Episerver Digital Commerce
Admin section
Adobe Experience Manager
7.6
Episerver Digital Commerce
Page templates
Adobe Experience Manager
7.0
Episerver Digital Commerce
Library of website themes
Adobe Experience Manager
5.3
Episerver Digital Commerce
Mobile optimization / responsive design
Adobe Experience Manager
6.7
Episerver Digital Commerce
Publishing workflow
Adobe Experience Manager
7.3
Episerver Digital Commerce
Form generator
Adobe Experience Manager
6.6
Episerver Digital Commerce

Web Content Management

Adobe Experience Manager
6.0
Episerver Digital Commerce
Content taxonomy
Adobe Experience Manager
7.1
Episerver Digital Commerce
SEO support
Adobe Experience Manager
6.2
Episerver Digital Commerce
Bulk management
Adobe Experience Manager
6.3
Episerver Digital Commerce
Availability / breadth of extensions
Adobe Experience Manager
5.3
Episerver Digital Commerce
Community / comment management
Adobe Experience Manager
5.3
Episerver Digital Commerce

Online Storefront

Adobe Experience Manager
Episerver Digital Commerce
5.8
Product catalog & listings
Adobe Experience Manager
Episerver Digital Commerce
6.2
Product management
Adobe Experience Manager
Episerver Digital Commerce
5.6
Bulk product upload
Adobe Experience Manager
Episerver Digital Commerce
4.7
Branding
Adobe Experience Manager
Episerver Digital Commerce
6.1
Mobile storefront
Adobe Experience Manager
Episerver Digital Commerce
6.2
Product variations
Adobe Experience Manager
Episerver Digital Commerce
6.4
Website integration
Adobe Experience Manager
Episerver Digital Commerce
5.6
Visual customization
Adobe Experience Manager
Episerver Digital Commerce
5.8
CMS
Adobe Experience Manager
Episerver Digital Commerce
5.9

Online Shopping Cart

Adobe Experience Manager
Episerver Digital Commerce
6.6
Abandoned cart recovery
Adobe Experience Manager
Episerver Digital Commerce
6.6
Checkout user experience
Adobe Experience Manager
Episerver Digital Commerce
6.6

Online Payment System

Adobe Experience Manager
Episerver Digital Commerce
6.7
eCommerce security
Adobe Experience Manager
Episerver Digital Commerce
6.7

eCommerce Marketing

Adobe Experience Manager
Episerver Digital Commerce
6.5
Promotions & discounts
Adobe Experience Manager
Episerver Digital Commerce
7.3
Personalized recommendations
Adobe Experience Manager
Episerver Digital Commerce
5.9
SEO
Adobe Experience Manager
Episerver Digital Commerce
6.2

eCommerce Business Management

Adobe Experience Manager
Episerver Digital Commerce
5.3
Multi-site management
Adobe Experience Manager
Episerver Digital Commerce
6.5
Order processing
Adobe Experience Manager
Episerver Digital Commerce
5.3
Inventory management
Adobe Experience Manager
Episerver Digital Commerce
5.5
Shipping
Adobe Experience Manager
Episerver Digital Commerce
4.2
Custom functionality
Adobe Experience Manager
Episerver Digital Commerce
4.9

Pros

Adobe Experience Manager

  • Media library and asset management is simplified, separating storage and also allowing developers to manage the workflow of the publishing process.
  • No addition of API services are required, using the same requests and data access layer for both front end and back end development simplifies the project lifecycle.
  • Duplicating code is easy, developers can simply copy components and reuse or rework for each use case.
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Episerver Digital Commerce

  • Episerver has a robust discount engine. This engine, combined with "visitor groups" allow our marketing department to categorize customers and offer a variety of discounts to targeted customers at specific times.
  • Episerver has a full-featured, storefront experience that can handle everything you might want for an e-commerce website.
  • Episerver offers A/B testing that can be helpful for trying out new content ideas and tracking the results.
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Cons

Adobe Experience Manager

  • Steep learning curve for both Authors and Developers when it comes to customized components and workflows.
  • Development community is small and somewhat closed. It keeps growing with the years as CQ becomes more popular, which is a good thing.
  • Expensive, both to purchase, train and certify. This makes it harder to learn unless companies are willing to spend thousands on official training.
Fernando Galeano profile photo

Episerver Digital Commerce

  • The commerce engine is not robust enough and we find this is not very user-friendly at all
  • The promotion engine could use a more user-friendly approach and is very complicated to use
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Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo

Episerver Digital Commerce

Episerver Digital Commerce 4.9
Based on 2 answers
We are locked in for a significant period of time.
Tim Hardy profile photo

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo

Episerver Digital Commerce

Episerver Digital Commerce 4.5
Based on 1 answer
The CMS has clearly had time to evolve as a tool but the digital commerce aspect is outdated and needs to be reviewed as it is not intuitive to the admins using it.
Nadia Lotter profile photo

Support

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available

Episerver Digital Commerce

Episerver Digital Commerce 8.2
Based on 1 answer
We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product
Nadia Lotter profile photo

Implementation

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo

Episerver Digital Commerce

Episerver Digital Commerce 2.7
Based on 1 answer
Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card
Nadia Lotter profile photo

Alternatives Considered

Adobe Experience Manager

We selected Adobe CQ mostly for the ease of page authoring in brought to our non-technical staff. Powerful and simple UI widgets made it very simple for our merchandiser to create, edit and publish new pages. It also allowed us to customize those widgets to fit their needs while keeping the same clean experience. We also saw a plus in the ability to run activation workflows based on our own organization hierarchy, which helped make sure the right pages were exposed to the right eyes before going live. Overall, it was the mixture of user-friendliness of the authoring interface with the robustness of the technology stack that convinced us to go with CQ.
Fernando Galeano profile photo

Episerver Digital Commerce

Episerver was by far the most user friendly content platform allowing our business to easily manage the content with ease resulting in an overall productivity increase and time for the team to spend less time doing content management and more time managing the personalization benefits the platform represents.
Nadia Lotter profile photo

Return on Investment

Adobe Experience Manager

  • Extreme flexibility and speed to publish new pages with as little as a few hours of notice. This allowed us to be more efficient in handling landing pages for lead generation.
  • Powerful technology stack that allows for an infinite amount of customization. New ideas came up as we learned all the capabilities of CQ. It helped us innovate in the way we build and author pages.
  • Poor documentation and small community slowed our initial ramp up and development times until first release. By now this should have improved with the increased popularity.
Fernando Galeano profile photo

Episerver Digital Commerce

  • Our rocky implementation was very costly to our organization
  • The untestable nature of epiCommerce has cost us a lot in development time and fragile integrations
  • The difficult database schema has cost us a great deal of development time for maintenance and new feature development
Tim Hardy profile photo

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Episerver Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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