What users are saying about
Top Rated
151 Ratings

Hootsuite Pro

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Top Rated
492 Ratings
Top Rated
151 Ratings
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Score 7.9 out of 101

Hootsuite Pro

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Top Rated
492 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Hootsuite Pro

I am giving Hootsuite Pro a rating of eight because it is generally a very good product, but could be better. Sometimes errors do occur but they are always fixed quickly and the Hootsuite team is always open and transparent about it. It isn't suitable for everyone but I think it can be a key social media tool for those working with social networks. I think it is most valuable to social media professionals because there are a lot of options and features likely to overwhelm inexperienced users wanting a more minimalist approach.
Ian Mayman profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
Hootsuite Pro
Role-based user permissions
Adobe Experience Manager
8.2
Hootsuite Pro

Platform & Infrastructure

Adobe Experience Manager
7.6
Hootsuite Pro
API
Adobe Experience Manager
7.4
Hootsuite Pro
Internationalization / multi-language
Adobe Experience Manager
7.8
Hootsuite Pro

Web Content Creation

Adobe Experience Manager
7.0
Hootsuite Pro
WYSIWYG editor
Adobe Experience Manager
8.2
Hootsuite Pro
Code quality / cleanliness
Adobe Experience Manager
7.0
Hootsuite Pro
Admin section
Adobe Experience Manager
7.5
Hootsuite Pro
Page templates
Adobe Experience Manager
6.9
Hootsuite Pro
Library of website themes
Adobe Experience Manager
5.5
Hootsuite Pro
Mobile optimization / responsive design
Adobe Experience Manager
6.9
Hootsuite Pro
Publishing workflow
Adobe Experience Manager
8.0
Hootsuite Pro
Form generator
Adobe Experience Manager
6.3
Hootsuite Pro

Web Content Management

Adobe Experience Manager
6.1
Hootsuite Pro
Content taxonomy
Adobe Experience Manager
6.6
Hootsuite Pro
SEO support
Adobe Experience Manager
6.4
Hootsuite Pro
Bulk management
Adobe Experience Manager
6.1
Hootsuite Pro
Availability / breadth of extensions
Adobe Experience Manager
6.1
Hootsuite Pro
Community / comment management
Adobe Experience Manager
5.3
Hootsuite Pro

Listening/monitoring

Adobe Experience Manager
Hootsuite Pro
7.8
Boolean keyword searches
Adobe Experience Manager
Hootsuite Pro
8.3
Filtering out noise/spam
Adobe Experience Manager
Hootsuite Pro
7.3
Sentiment analysis
Adobe Experience Manager
Hootsuite Pro
7.2
Broad channel coverage
Adobe Experience Manager
Hootsuite Pro
8.2

Publishing

Adobe Experience Manager
Hootsuite Pro
7.9
Content planning and scheduling
Adobe Experience Manager
Hootsuite Pro
9.1
Audience targeting
Adobe Experience Manager
Hootsuite Pro
7.3
Content optimization
Adobe Experience Manager
Hootsuite Pro
7.6
Workflow management
Adobe Experience Manager
Hootsuite Pro
7.6

Engagement

Adobe Experience Manager
Hootsuite Pro
7.3
Automated routing and prioritization
Adobe Experience Manager
Hootsuite Pro
7.0
Customer interaction histories
Adobe Experience Manager
Hootsuite Pro
7.0
Bulk actions
Adobe Experience Manager
Hootsuite Pro
7.9

Marketing

Adobe Experience Manager
Hootsuite Pro
7.1
Lead generation
Adobe Experience Manager
Hootsuite Pro
7.2
Content marketing
Adobe Experience Manager
Hootsuite Pro
7.3
Paid media management
Adobe Experience Manager
Hootsuite Pro
6.6
Campaigns and promotions
Adobe Experience Manager
Hootsuite Pro
7.4

Channel coverage/integration

Adobe Experience Manager
Hootsuite Pro
8.4
Twitter
Adobe Experience Manager
Hootsuite Pro
9.4
Facebook
Adobe Experience Manager
Hootsuite Pro
8.5
LinkedIn
Adobe Experience Manager
Hootsuite Pro
7.9
Google+
Adobe Experience Manager
Hootsuite Pro
8.6
Instagram
Adobe Experience Manager
Hootsuite Pro
8.1
Pinterest
Adobe Experience Manager
Hootsuite Pro
8.0
YouTube
Adobe Experience Manager
Hootsuite Pro
8.6

Reporting/analytics

Adobe Experience Manager
Hootsuite Pro
6.8
Campaign success analytics
Adobe Experience Manager
Hootsuite Pro
6.5
Real-time tracking
Adobe Experience Manager
Hootsuite Pro
7.6
Competitor analysis
Adobe Experience Manager
Hootsuite Pro
6.3

Account management

Adobe Experience Manager
Hootsuite Pro
8.7
Role-based user permissions & privileges
Adobe Experience Manager
Hootsuite Pro
8.6
Mobile access
Adobe Experience Manager
Hootsuite Pro
8.8

Pros

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo
  • Tweet scheduling
  • Customizable dashboards
  • Keyword list
  • Customizable reports
Johnathan Warren profile photo

Cons

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams profile photo
  • UI Enhancements
  • Get rid of the point system for reports
  • Enhanced reporting/insight
Stefanie Cash profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
Hootsuite Pro6.4
Based on 34 answers
HootSuite Pro saves me time every day. It provides me with a quick look into the five different Twitter accounts I manage with easily navigable tabs and dashboards. This saves me so much time as I don't need to login into each of those accounts individually every time I need to post a tweet or review our account activity. The scheduling calendar is also a phenomenal feature that allows me to schedule my tweets in advance (I usually do it month by month) so that I never need to worry about forgetting to tweet on any given day. This helps me provide a consistent, regular message from our accounts that reflects our social strategy and company goals. I am not the one responsible for the license renewal, but when asked for my opinion I will whole-heartedly recommend we renew our deal with HootSuite.
Johnathan Warren profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
Hootsuite Pro10.0
Based on 10 answers
Hootsuite does not encompass Google +Hootlet the Chrome widget does not always work as it should (there is a technical bug with it which has been partially fixed but it still occurs from time to time).Otherwise good.
Michael Royal profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Hootsuite Pro5.0
Based on 7 answers
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
Michael Royal profile photo

Performance

No score
No answers yet
No answers on this topic
Hootsuite Pro6.0
Based on 7 answers
Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
Michael Royal profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
Hootsuite Pro10.0
Based on 7 answers
They respond to every tweet complaint that I have, even when I am just talking among friends.
Ashley Pengilly profile photo

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
Hootsuite Pro10.0
Based on 9 answers
Keep it simple!
Loryn Guiffre, MBA profile photo

Alternatives Considered

We selected Adobe CQ mostly for the ease of page authoring in brought to our non-technical staff. Powerful and simple UI widgets made it very simple for our merchandiser to create, edit and publish new pages. It also allowed us to customize those widgets to fit their needs while keeping the same clean experience. We also saw a plus in the ability to run activation workflows based on our own organization hierarchy, which helped make sure the right pages were exposed to the right eyes before going live. Overall, it was the mixture of user-friendliness of the authoring interface with the robustness of the technology stack that convinced us to go with CQ.
Fernando Galeano profile photo
The only other program like HootSuite that I have used for social media management is a proprietary automation system, and it would be unfair to compare the two. Honestly, HootSuite Pro, in my opinion, is the best tool for the money.
Greg Dungan profile photo

Return on Investment

  • Extreme flexibility and speed to publish new pages with as little as a few hours of notice. This allowed us to be more efficient in handling landing pages for lead generation.
  • Powerful technology stack that allows for an infinite amount of customization. New ideas came up as we learned all the capabilities of CQ. It helped us innovate in the way we build and author pages.
  • Poor documentation and small community slowed our initial ramp up and development times until first release. By now this should have improved with the increased popularity.
Fernando Galeano profile photo
  • It saves us SO much time using HootSuite to manage and plan, rather than logging in and out of different accounts three hundred times a day. Because I am an hourly worker, this saves the company so much money.
  • We are able to ensure quality posts go out on a strategic schedule, meaning we are able to offer our clients excellence in our work.
Rachel Moenning profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Hootsuite Pro

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details