What users are saying about
Top Rated
150 Ratings
51 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

SAP Hybris

Hybris is really good for a quick start with enterprise e-commerce. It has a lot of solutions from scratch (responsive storefront, content management system, call centre, order management, reporting, etc.). Most of the common customer journeys are already covered by SAP hybris and you will need to do minimum customisations.
Oleksandr Sholokh profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
SAP Hybris
Role-based user permissions
Adobe Experience Manager
8.2
SAP Hybris

Platform & Infrastructure

Adobe Experience Manager
7.6
SAP Hybris
API
Adobe Experience Manager
7.5
SAP Hybris
Internationalization / multi-language
Adobe Experience Manager
7.7
SAP Hybris

Web Content Creation

Adobe Experience Manager
7.0
SAP Hybris
WYSIWYG editor
Adobe Experience Manager
8.2
SAP Hybris
Code quality / cleanliness
Adobe Experience Manager
7.0
SAP Hybris
Admin section
Adobe Experience Manager
7.5
SAP Hybris
Page templates
Adobe Experience Manager
6.9
SAP Hybris
Library of website themes
Adobe Experience Manager
5.5
SAP Hybris
Mobile optimization / responsive design
Adobe Experience Manager
7.0
SAP Hybris
Publishing workflow
Adobe Experience Manager
8.0
SAP Hybris
Form generator
Adobe Experience Manager
6.3
SAP Hybris

Web Content Management

Adobe Experience Manager
6.1
SAP Hybris
Content taxonomy
Adobe Experience Manager
6.6
SAP Hybris
SEO support
Adobe Experience Manager
6.5
SAP Hybris
Bulk management
Adobe Experience Manager
6.1
SAP Hybris
Availability / breadth of extensions
Adobe Experience Manager
6.1
SAP Hybris
Community / comment management
Adobe Experience Manager
5.4
SAP Hybris

Online Storefront

Adobe Experience Manager
SAP Hybris
9.4
Product catalog & listings
Adobe Experience Manager
SAP Hybris
9.3
Product management
Adobe Experience Manager
SAP Hybris
9.5
Bulk product upload
Adobe Experience Manager
SAP Hybris
8.7
Branding
Adobe Experience Manager
SAP Hybris
9.0
Mobile storefront
Adobe Experience Manager
SAP Hybris
9.3
Product variations
Adobe Experience Manager
SAP Hybris
9.5
Website integration
Adobe Experience Manager
SAP Hybris
10.0
Visual customization
Adobe Experience Manager
SAP Hybris
9.7
CMS
Adobe Experience Manager
SAP Hybris
9.7

Online Shopping Cart

Adobe Experience Manager
SAP Hybris
9.4
Abandoned cart recovery
Adobe Experience Manager
SAP Hybris
10.0
Checkout user experience
Adobe Experience Manager
SAP Hybris
8.9

Online Payment System

Adobe Experience Manager
SAP Hybris
9.6
eCommerce security
Adobe Experience Manager
SAP Hybris
9.6

eCommerce Marketing

Adobe Experience Manager
SAP Hybris
8.8
Promotions & discounts
Adobe Experience Manager
SAP Hybris
8.4
Personalized recommendations
Adobe Experience Manager
SAP Hybris
8.1
SEO
Adobe Experience Manager
SAP Hybris
10.0

eCommerce Business Management

Adobe Experience Manager
SAP Hybris
9.2
Multi-site management
Adobe Experience Manager
SAP Hybris
9.8
Order processing
Adobe Experience Manager
SAP Hybris
9.3
Inventory management
Adobe Experience Manager
SAP Hybris
8.5
Shipping
Adobe Experience Manager
SAP Hybris
9.1
Custom functionality
Adobe Experience Manager
SAP Hybris
9.5

Pros

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo
  • Enterprise structure.
  • Robust platform
  • Many out of the box modules
Bora Aymete profile photo

Cons

  • A lot of the OOB (Out Of the Box) components are still a little buggy and not fully ready to go without some minor tweaks.
  • Since the software was acquired not too long ago by Adobe, a lot of Adobe integrated solutions are not fully baked yet. That is getting better with time.
Vagner Polund profile photo
  • Not easy to implement as seen firstly
  • Impex structure is not so familiar to developers
  • Native persistence layer
  • Not relying on only Spring, involved Jalo layer
  • Closed community, you can not get easy answers by internet searching
Mustafa Yildirim, MSc, PMP, PSM profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
If I had the choice to renew, I would. Adobe CQ is one of the better CMS's I've been able to use. It's well organized, fast and easy to use. Although it is a little high in price, the fact that it does a good job justifies the decision to renew
Cassie Lyn Dusute profile photo
SAP Hybris9.3
Based on 2 answers
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Erin Riggers profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
SAP Hybris7.0
Based on 2 answers
Figuring out the CMS tools took some time. Supporting documentation is sparse.I also found the tools to be slow at times, making simple template edits an arduous process.
Erin Riggers profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
SAP Hybris8.0
Based on 1 answer
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers profile photo

Alternatives Considered

We selected Adobe CQ mostly for the ease of page authoring in brought to our non-technical staff. Powerful and simple UI widgets made it very simple for our merchandiser to create, edit and publish new pages. It also allowed us to customize those widgets to fit their needs while keeping the same clean experience. We also saw a plus in the ability to run activation workflows based on our own organization hierarchy, which helped make sure the right pages were exposed to the right eyes before going live. Overall, it was the mixture of user-friendliness of the authoring interface with the robustness of the technology stack that convinced us to go with CQ.
Fernando Galeano profile photo
Hybris is a strong contender in the eCommerce platform race. It's closest competitor is probably ATG whereas Endeca, from the standpoint of our projects, is more of a supplementary tool to assist it. I and others have found hybris' strengths in that it's a light weight and very modular system which can rely on other tools where it's own abilities may fall short. ATG tries to do everything and be an all encompassing framework but in reality it is very hard to do all things at once and be great at all of them. Our philosophy was to use hybris' modularity and take what it does extremely well and leverage it along with supplementing tools such as Endeca to provide a solution that excels across the board. Being able to customize a solution to a business need is an important part delivering the right solution. The flexibility of hybris is the one thing that stood out to me and was most likely the reason for it's use in our project.
Carter Lathrop profile photo

Return on Investment

  • Extreme flexibility and speed to publish new pages with as little as a few hours of notice. This allowed us to be more efficient in handling landing pages for lead generation.
  • Powerful technology stack that allows for an infinite amount of customization. New ideas came up as we learned all the capabilities of CQ. It helped us innovate in the way we build and author pages.
  • Poor documentation and small community slowed our initial ramp up and development times until first release. By now this should have improved with the increased popularity.
Fernando Galeano profile photo
  • A slow start with an integrator who was learning along with us drove up project cost. Word to the wise, the right integrator will make all the difference in the world.
  • When leveraged properly the product enables faster time to market because there are many out of the box modules for common tasks.
No photo available

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SAP Hybris

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details