What users are saying about
Top Rated
153 Ratings
52 Ratings
Top Rated
153 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

Out of the box, AEM is great for building simple websites. For more complex websites such as e-commerce and database integrated websites it requires a lot of customization. Due to this, our team does not use AEM for an e-commerce site we support.
No photo available

SAP Hybris

Hybris fits well into a large development organization and will need many disciplines to fully leverage. It should fit very well into SAP heavy environments and recent roadmaps indicate a tighter and tighter integration in the future. It would be a challenge for a smaller shop to cultivate the kind of knowledge diversity necessary. Getting the initial momentum may also be a challenge if you do not have a good implementation partner, at least in the early stages.
No photo available

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
SAP Hybris
Role-based user permissions
Adobe Experience Manager
8.2
SAP Hybris

Platform & Infrastructure

Adobe Experience Manager
7.6
SAP Hybris
API
Adobe Experience Manager
7.4
SAP Hybris
Internationalization / multi-language
Adobe Experience Manager
7.8
SAP Hybris

Web Content Creation

Adobe Experience Manager
7.0
SAP Hybris
WYSIWYG editor
Adobe Experience Manager
8.3
SAP Hybris
Code quality / cleanliness
Adobe Experience Manager
7.0
SAP Hybris
Admin section
Adobe Experience Manager
7.5
SAP Hybris
Page templates
Adobe Experience Manager
6.9
SAP Hybris
Library of website themes
Adobe Experience Manager
5.5
SAP Hybris
Mobile optimization / responsive design
Adobe Experience Manager
6.9
SAP Hybris
Publishing workflow
Adobe Experience Manager
7.9
SAP Hybris
Form generator
Adobe Experience Manager
6.3
SAP Hybris

Web Content Management

Adobe Experience Manager
6.1
SAP Hybris
Content taxonomy
Adobe Experience Manager
6.6
SAP Hybris
SEO support
Adobe Experience Manager
6.4
SAP Hybris
Bulk management
Adobe Experience Manager
6.1
SAP Hybris
Availability / breadth of extensions
Adobe Experience Manager
6.0
SAP Hybris
Community / comment management
Adobe Experience Manager
5.3
SAP Hybris

Online Storefront

Adobe Experience Manager
SAP Hybris
9.5
Product catalog & listings
Adobe Experience Manager
SAP Hybris
9.5
Product management
Adobe Experience Manager
SAP Hybris
9.8
Bulk product upload
Adobe Experience Manager
SAP Hybris
9.4
Branding
Adobe Experience Manager
SAP Hybris
9.4
Mobile storefront
Adobe Experience Manager
SAP Hybris
9.5
Product variations
Adobe Experience Manager
SAP Hybris
9.8
Website integration
Adobe Experience Manager
SAP Hybris
10.0
Visual customization
Adobe Experience Manager
SAP Hybris
9.0
CMS
Adobe Experience Manager
SAP Hybris
9.0

Online Shopping Cart

Adobe Experience Manager
SAP Hybris
9.3
Abandoned cart recovery
Adobe Experience Manager
SAP Hybris
9.1
Checkout user experience
Adobe Experience Manager
SAP Hybris
9.5

Online Payment System

Adobe Experience Manager
SAP Hybris
9.8
eCommerce security
Adobe Experience Manager
SAP Hybris
9.8

eCommerce Marketing

Adobe Experience Manager
SAP Hybris
9.4
Promotions & discounts
Adobe Experience Manager
SAP Hybris
9.3
Personalized recommendations
Adobe Experience Manager
SAP Hybris
9.0
SEO
Adobe Experience Manager
SAP Hybris
10.0

eCommerce Business Management

Adobe Experience Manager
SAP Hybris
9.7
Multi-site management
Adobe Experience Manager
SAP Hybris
9.9
Order processing
Adobe Experience Manager
SAP Hybris
9.7
Inventory management
Adobe Experience Manager
SAP Hybris
9.3
Shipping
Adobe Experience Manager
SAP Hybris
9.6
Custom functionality
Adobe Experience Manager
SAP Hybris
9.8

Pros

  • Provides instant access from anywhere with a web connection to content.
  • Enables development and use of large image repository that is well organized, promoting easy reuse and accessibility.
  • Accommodates near-real-time edits/changes; changes are reflected almost instantly, as soon as refreshed.
  • Adobe does a decent job of adding features and support, such as for new file formats (added PNG support, when previously only supported GIF and JPG).
  • User interface reminiscent of Microsoft Word, enabling fast customization.
  • Great way to add Cloud capabilities and content management to your workflow.
  • Easy to learn and use; learning curve minor.
Courtney E. Howard profile photo
  • Solid architecture upon the Java Spring framework
  • Clear, efficient separation of presentation and data layers
  • Easy to setup and maintain local development environment
  • UI layer easy to extend, or re-tool to fold in preferred frameworks and utilities.
Erin Riggers profile photo

Cons

  • Components were introduced to reduce the development & authoring time by reusing them. With some clients, it worked very well because they had page structure and content like that. But if you have UI requirements that can not support component re-usability then your life will be difficult. You will end up creating more and more components in the hope that they will be utilized one day some where on some page... Although you can achieve re-usability by creating smaller customizable component but then again it will increase your development time. In a Nutshell, you will not save development time.
  • Osgi was a great concept. AEM Developer used to write the most of business logic in them but due to adaptation of micro-services, now everybody wants to implement business logic in there instead of AEM internal OSGi. If your architecture had micro services then power of Osgi is useless for you, you will just use 10-20% of it which will bring no big value.
  • License of AEM is super costly, not every organization can afford it. Once you have implemented AEM, it will be hard to get rid of it. Getting rid will mean another investment.
  • Like other products, AEM also releases new versions. Upgrades to new versions never happens smoothly. Means organization needs to spend more money to upgrade the servers.
  • You need a big infrastructure to deploy AEM server setup. Each setup needs at least 3 machines, one for author, one for publisher and one for dispatcher. This means spending more money on maintenance.
  • TouchUI is confusing sometimes for everyone i.e business, authors, developers.
Sujeet Sharma profile photo
  • CMS Cockpit is slow and inefficient for performing certain kinds of content management and template manipulation tasks. I often defer to the HMC, but this is not a feasible option for our client's content management team.
  • The OOTB UI code that ships with v5.0.1 is several years behind industry standard front end technology. v5.1 shows no promise of significant improvements in this arena. Some things I'd like to see: Dropping the Blueprint framework in favor of something Like Bootstrap, Less Framework or AngularJS. Jquery and key dependent plug-ins need to be upgraded and large, over-featured plugins like JQuery UI abandoned. SASS + Compass should replace static CSS. Granule should be dropped in favor of better tools for JS dependency management, code minification, and file concatenation.
  • Maintaining independent codebases for Desktop and Mobile views increases UI development hours by a margin of 30-50%. Natively supporting the option to configure a responsive design with a framework such as AngularJS would offer flexibility to serve up content and site chrome targeted at a wider range of device classes than just desktop machines and mobile phones.
Erin Riggers profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
Adobe CQ has training classes that you can be in or watch to get a better understanding. They have some of the best customer support so if you run into any problems you can just contact them put a ticket in and they will fix it or work with you to fix the problem or issue you are running into.
No photo available
SAP Hybris9.3
Based on 2 answers
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Erin Riggers profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
SAP Hybris7.0
Based on 2 answers
Figuring out the CMS tools took some time. Supporting documentation is sparse.I also found the tools to be slow at times, making simple template edits an arduous process.
Erin Riggers profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
SAP Hybris8.0
Based on 1 answer
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers profile photo

Alternatives Considered

Have used a handful of other content management systems, all of which tend to be either proprietary or freeware -- and the latter presents a security issue. Adobe Experience Manager is easily the most feature-rich content management system I have used, but more features sometimes comes with inconveniences -- taking longer to load when accessing remotely (times out on slow Internet connections), slower taxonomy tagging, etc. It is also the most well-supported system I have used; Adobe is more responsive than most if glitches happen or in response to changes in Google practices for SEO, etc
Courtney E. Howard profile photo
In terms of price is not comparable with Open Source platforms, but not in capabilities, functionality, security, customization and many other things either. I use this system for different clients, and I can assure you that every project has his right solution. Sometimes SAP Hybris is the best, and sometimes small systems are right for you. In terms of other big systems, I can tell you that if you have SAP ERP / S4HANA there is no other E-commerce Platform that you can consider, and if you don't have SAP ERP / S4HANA there is a lot of chance that you would choose SAP Hybris over other systems.
Ivan Boada profile photo

Return on Investment

  • We have a lot of work for AEM, it's very popular currently
  • Clients seem very happy with AEM, mostly when they are not assisting in development
  • Overall a lot of work has been won because of our AEM expertise
No photo available
  • SAP Hybris has the AFL Application Framework Lifecycle, with a lot of resources to manage a project with Agile methodology, that can improve your cost significantly.
  • SAP Hybris has not an insignificant "time to market", you have to dedicate a lot of effort to planning and design, so be ready for a project that can last for 4 to 18 months depending on functionality.
  • The ROI in Hybris high when you do it right, I know companies that increased their digital sales in 20-30% in just one year.
Ivan Boada profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SAP Hybris

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details