What users are saying about
Top Rated
151 Ratings
26 Ratings
Top Rated
151 Ratings
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Score 7.9 out of 101
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.8 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Kapost

It is important to understand and document each of your content types and publication destinations so that you can ensure your license covers the number of content types you need and that the solution integrates with your important publication destinations. Don't go overboard with complex workflow and review processes. A simple workflow will make sure that you don't have any content bottlenecks. Heavy social media publishers should consider how Kapost will work with other tools for social promotion.
Amber Newman profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
Kapost
Role-based user permissions
Adobe Experience Manager
8.2
Kapost

Platform & Infrastructure

Adobe Experience Manager
7.6
Kapost
API
Adobe Experience Manager
7.4
Kapost
Internationalization / multi-language
Adobe Experience Manager
7.8
Kapost

Web Content Creation

Adobe Experience Manager
7.0
Kapost
WYSIWYG editor
Adobe Experience Manager
8.2
Kapost
Code quality / cleanliness
Adobe Experience Manager
7.0
Kapost
Admin section
Adobe Experience Manager
7.5
Kapost
Page templates
Adobe Experience Manager
6.9
Kapost
Library of website themes
Adobe Experience Manager
5.5
Kapost
Mobile optimization / responsive design
Adobe Experience Manager
6.9
Kapost
Publishing workflow
Adobe Experience Manager
8.0
Kapost
Form generator
Adobe Experience Manager
6.3
Kapost

Web Content Management

Adobe Experience Manager
6.1
Kapost
Content taxonomy
Adobe Experience Manager
6.6
Kapost
SEO support
Adobe Experience Manager
6.4
Kapost
Bulk management
Adobe Experience Manager
6.1
Kapost
Availability / breadth of extensions
Adobe Experience Manager
6.1
Kapost
Community / comment management
Adobe Experience Manager
5.3
Kapost

Content Creation

Adobe Experience Manager
Kapost
8.6
Ideation
Adobe Experience Manager
Kapost
7.0
Approval workflows
Adobe Experience Manager
Kapost
10.0
Content collaboration
Adobe Experience Manager
Kapost
9.0
Content calendar
Adobe Experience Manager
Kapost
8.0
Network for content licensing/production
Adobe Experience Manager
Kapost
9.0

Content Publishing

Adobe Experience Manager
Kapost
8.2
Content hub
Adobe Experience Manager
Kapost
10.0
Forms / Gated content
Adobe Experience Manager
Kapost
7.0
Embedded CTAs
Adobe Experience Manager
Kapost
7.9
Content distribution
Adobe Experience Manager
Kapost
7.0
Content promotion
Adobe Experience Manager
Kapost
8.3
Content automation
Adobe Experience Manager
Kapost
8.8

Content Reporting & Analytics

Adobe Experience Manager
Kapost
8.2
Audience profiling and targeting
Adobe Experience Manager
Kapost
9.0
Closed-loop tracking and reporting
Adobe Experience Manager
Kapost
9.0
Content performance analytics
Adobe Experience Manager
Kapost
8.0
Campaign optimization dashboard
Adobe Experience Manager
Kapost
7.2
Competitive analytics
Adobe Experience Manager
Kapost
7.9

Pros

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo
  • The calendar is a great way to visualize and plan upcoming content publication.
  • Workflow for content production, review and publication is easy to use an effective.
  • Setup is fairly straightforward.
  • Support has been excellent.
  • The solution handles multiple content types well.
Amber Newman profile photo

Cons

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams profile photo
  • Strategist - in some ways it feels that those behind Kapost are good at coming up with a plan and implementing it but do not have a design background. We worked with a design team in the past so we can get frustrated with this.
  • Time zone differences. Whomever the strategist is, it would be better if we worked similar time zones versus having to wait several hours to communicate and get immediate fixes.
No photo available

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
Kapost10.0
Based on 2 answers
I don't foresee us making a change at this point, however, if a competitive product were available that had the content and workflow capabilities of Kapost, with added social media functionality we might be persuaded to try it
Amber Newman profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used both Hybris and AEM, Hybris for e-commerce site and AEM for front facing site. Generally we prefer AEM due to the ease of use and user friendliness, as well as improved interface
No photo available
Kapost solves many project management aspects of creating marketing content. The automated workflows allow for faster setup of common assets and automatically remind team mates of deadlines and upcoming requests. It streamlines content creation. Hootsuite Enterprise was made specifically for social media and at the time of using these products, we were focused primarily on email marketing. Hootsuite is more user friendly and has an excellent customer serivce team in my personal experience
No photo available

Scalability

No score
No answers yet
No answers on this topic
Kapost8.0
Based on 1 answer
It's easy to expand across an organization and the software is continuously being improved with new features rolled out to all users
Amanda Joshi profile photo

Return on Investment

  • AEM allows authors to push content live in a matter of minutes. This has greatly increased launch times for business.
  • Good integration with Adobe Marketing suite allows for analytics.
  • Poor documentation of the system proves a challenge for developers and administrators.
No photo available
  • It allows us all to compare other email campaigns to each other. We are also able to get almost instant results.
  • By having a working one system - we all can expect the same quality newsletters versus using an outside designer.
No photo available

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kapost

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details