What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

Kenshoo Infinity Suite

26 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Kenshoo Infinity Suite

Kenshoo Search may not be appropriate if you don't spend much on search engine marketing. It also may not be appropriate if you don't care about tracking conversions and are only concerned with increasing awareness. Or, if you care about tracking conversions but don't expect to capture many, Kenshoo Search may not be necessary.
Matt Howarth profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
Kenshoo Infinity Suite
Role-based user permissions
Adobe Experience Manager
8.1
Kenshoo Infinity Suite

Platform & Infrastructure

Adobe Experience Manager
7.7
Kenshoo Infinity Suite
API
Adobe Experience Manager
7.5
Kenshoo Infinity Suite
Internationalization / multi-language
Adobe Experience Manager
7.9
Kenshoo Infinity Suite

Web Content Creation

Adobe Experience Manager
7.1
Kenshoo Infinity Suite
WYSIWYG editor
Adobe Experience Manager
8.3
Kenshoo Infinity Suite
Code quality / cleanliness
Adobe Experience Manager
6.9
Kenshoo Infinity Suite
Admin section
Adobe Experience Manager
7.2
Kenshoo Infinity Suite
Page templates
Adobe Experience Manager
6.9
Kenshoo Infinity Suite
Library of website themes
Adobe Experience Manager
5.8
Kenshoo Infinity Suite
Mobile optimization / responsive design
Adobe Experience Manager
8.0
Kenshoo Infinity Suite
Publishing workflow
Adobe Experience Manager
7.8
Kenshoo Infinity Suite
Form generator
Adobe Experience Manager
6.0
Kenshoo Infinity Suite

Web Content Management

Adobe Experience Manager
6.3
Kenshoo Infinity Suite
Content taxonomy
Adobe Experience Manager
7.2
Kenshoo Infinity Suite
SEO support
Adobe Experience Manager
6.9
Kenshoo Infinity Suite
Bulk management
Adobe Experience Manager
5.4
Kenshoo Infinity Suite
Availability / breadth of extensions
Adobe Experience Manager
6.5
Kenshoo Infinity Suite
Community / comment management
Adobe Experience Manager
5.3
Kenshoo Infinity Suite

Ad Network Integration

Adobe Experience Manager
Kenshoo Infinity Suite
6.0
Data Transfer
Adobe Experience Manager
Kenshoo Infinity Suite
6.4
DSP integration
Adobe Experience Manager
Kenshoo Infinity Suite
5.6

Ad Campaigns

Adobe Experience Manager
Kenshoo Infinity Suite
5.6
Ad campaign creation
Adobe Experience Manager
Kenshoo Infinity Suite
5.8
Ad deployment
Adobe Experience Manager
Kenshoo Infinity Suite
5.7
Display advertising
Adobe Experience Manager
Kenshoo Infinity Suite
5.5
Ad display and retargeting segmentation
Adobe Experience Manager
Kenshoo Infinity Suite
5.5
Sequence targeting
Adobe Experience Manager
Kenshoo Infinity Suite
5.2

Ad Reporting & Analytics

Adobe Experience Manager
Kenshoo Infinity Suite
7.2
Ad dashboards
Adobe Experience Manager
Kenshoo Infinity Suite
6.8
Ad performance reports
Adobe Experience Manager
Kenshoo Infinity Suite
6.9
Ad conversion tracking
Adobe Experience Manager
Kenshoo Infinity Suite
6.7
Ad attribution reporting
Adobe Experience Manager
Kenshoo Infinity Suite
7.2
Cross-channel ad management
Adobe Experience Manager
Kenshoo Infinity Suite
8.5
Ad forecasting and optimization
Adobe Experience Manager
Kenshoo Infinity Suite
7.3

Pros

  • Easily searchable with the proper meta data
  • Creating links to assets, publishing assets and sharing assets is very easy and fast
  • Uploading files and creating folders is fast and easy
Meghan Hays profile photo
  • The ease of the Kenshoo Product was amazing. It makes the Facebook tool look like it was designed by a 5th grader. Facebook has since caught up, but it's still behind compared to Kenshoo Social.
  • Kenshoo Social has an editor feature. I'm a search and social professional, so I know the importance of doing bulk edits to save time. The KS Editor allows you to test multiple ad units, both text and images in a very quick manner.
  • Cross-channel attribution. LOVE IT! Social is very difficult when we look at direct response, especially in this industry where the product is more expensive. KS allows you to track across multiple channels (search, affiliate, direct, SEO...) and will properly attribute social if it was part of the funnel. This gives you a real idea of how social played a part in the conversion funnel.
No photo available

Cons

  • Components were introduced to reduce the development & authoring time by reusing them. With some clients, it worked very well because they had page structure and content like that. But if you have UI requirements that can not support component re-usability then your life will be difficult. You will end up creating more and more components in the hope that they will be utilized one day some where on some page... Although you can achieve re-usability by creating smaller customizable component but then again it will increase your development time. In a Nutshell, you will not save development time.
  • Osgi was a great concept. AEM Developer used to write the most of business logic in them but due to adaptation of micro-services, now everybody wants to implement business logic in there instead of AEM internal OSGi. If your architecture had micro services then power of Osgi is useless for you, you will just use 10-20% of it which will bring no big value.
  • License of AEM is super costly, not every organization can afford it. Once you have implemented AEM, it will be hard to get rid of it. Getting rid will mean another investment.
  • Like other products, AEM also releases new versions. Upgrades to new versions never happens smoothly. Means organization needs to spend more money to upgrade the servers.
  • You need a big infrastructure to deploy AEM server setup. Each setup needs at least 3 machines, one for author, one for publisher and one for dispatcher. This means spending more money on maintenance.
  • TouchUI is confusing sometimes for everyone i.e business, authors, developers.
Sujeet Sharma profile photo
  • Syncing - I have had many issues where syncs would time out, or not show that changes were posted to Facebook.
  • Library - if there was a library for targeting settings that could be saved and easily accessed and input into new campaigns, that would be very helpful.
  • Updates - seemingly basic tools that a social management platform should have often taken a long time to be released.
Jonathan Warner profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
Kenshoo Infinity Suite7.8
Based on 3 answers
Kenshoo Search offers a fair rate based off of media spend. They also offer a dedicated account team that we are able to meet with regularly and also have quarterly strategic in-person meetings with. When problems or bugs occur, they are always quick to respond and resolve the situation. Their team is always willing to go above and beyond for our business needs.
Matt Howarth profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Much simpler than SharePoint and by far much easier to develop as well. Getting a unique look and feel into a SharePoint is like pulling teeth compared to Adobe Experience Manager. I also felt that the authoring experience was simpler and easier in Adobe Experience Manager as well. If I had the choice between the two, I would definitely choose AEM
Vagner Polund profile photo
An advantage that Nanigans has over Kenshoo is that their version of 'portfolios' didn't have any budget or flight length requirements and was extremely easy to use. They also offered 'affinity' segments. These are studies they would run on certain audiences that would result in keywords, or interest that have a high affinity towards the submitted audience group. A negative is that it was very much possible to overspend on Nanigans, whereas with Kenshoo, ad sets will never overspend their daily or lifetime budget.
Calvin Truong profile photo

Return on Investment

  • A few clients see no ROI but few are heavily dependent and align on it.. Mixed reviews from clients
Sujeet Sharma profile photo
  • Ability to manage multiple external campaigns from one source has saved time.
  • Reports are easier to generate for many campaigns in different [search] engines.
  • Fee is lower than some competitors.
Eamonn Kelly profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kenshoo Infinity Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details