164 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101
158 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
No photo available

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
No photo available

Feature Rating Comparison

Security

Adobe Experience Manager
8.7
Magento Commerce, part of Adobe Commerce Cloud
Role-based user permissions
Adobe Experience Manager
8.7
Magento Commerce, part of Adobe Commerce Cloud

Platform & Infrastructure

Adobe Experience Manager
7.7
Magento Commerce, part of Adobe Commerce Cloud
API
Adobe Experience Manager
7.3
Magento Commerce, part of Adobe Commerce Cloud
Internationalization / multi-language
Adobe Experience Manager
8.2
Magento Commerce, part of Adobe Commerce Cloud

Web Content Creation

Adobe Experience Manager
6.9
Magento Commerce, part of Adobe Commerce Cloud
WYSIWYG editor
Adobe Experience Manager
7.5
Magento Commerce, part of Adobe Commerce Cloud
Code quality / cleanliness
Adobe Experience Manager
7.1
Magento Commerce, part of Adobe Commerce Cloud
Admin section
Adobe Experience Manager
7.6
Magento Commerce, part of Adobe Commerce Cloud
Page templates
Adobe Experience Manager
7.1
Magento Commerce, part of Adobe Commerce Cloud
Library of website themes
Adobe Experience Manager
5.2
Magento Commerce, part of Adobe Commerce Cloud
Mobile optimization / responsive design
Adobe Experience Manager
6.6
Magento Commerce, part of Adobe Commerce Cloud
Publishing workflow
Adobe Experience Manager
7.2
Magento Commerce, part of Adobe Commerce Cloud
Form generator
Adobe Experience Manager
6.8
Magento Commerce, part of Adobe Commerce Cloud

Web Content Management

Adobe Experience Manager
6.0
Magento Commerce, part of Adobe Commerce Cloud
Content taxonomy
Adobe Experience Manager
7.1
Magento Commerce, part of Adobe Commerce Cloud
SEO support
Adobe Experience Manager
6.1
Magento Commerce, part of Adobe Commerce Cloud
Bulk management
Adobe Experience Manager
6.4
Magento Commerce, part of Adobe Commerce Cloud
Availability / breadth of extensions
Adobe Experience Manager
5.2
Magento Commerce, part of Adobe Commerce Cloud
Community / comment management
Adobe Experience Manager
5.3
Magento Commerce, part of Adobe Commerce Cloud

Online Storefront

Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.9
Product catalog & listings
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
7.7
Product management
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
7.4
Bulk product upload
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.8
Branding
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.9
Mobile storefront
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.7
Product variations
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
7.1
Website integration
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.8
Visual customization
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.5
CMS
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.2

Online Shopping Cart

Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.1
Abandoned cart recovery
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
5.8
Checkout user experience
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.4

Online Payment System

Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.9
eCommerce security
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.9

eCommerce Marketing

Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.9
Promotions & discounts
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
7.4
Personalized recommendations
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.4
SEO
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.9

eCommerce Business Management

Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
7.1
Multi-site management
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
7.6
Order processing
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
7.4
Inventory management
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.9
Shipping
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
6.4
Custom functionality
Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
7.2

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal profile photo

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie profile photo

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams profile photo

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
No photo available

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern profile photo

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
No photo available

Support

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 1 answer
The technical service was impeccable. They were on point and were very knowledgeable.
No photo available

Online Training

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
No photo available

Implementation

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant profile photo

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann profile photo

Return on Investment

Adobe Experience Manager

  • Our direct business landing pages have seen an increase in ROI since switching to Adobe Experience Manager.
  • Our non-direct pages have seen a severe drop-off in traffic and conversions since the switch to Adobe Experience Manager. The more creative, editorial-type content that used to be imperative to our site is now relegated to second tier. Just getting a "content hub" with this site was a beast of a project.
  • The overall efficiency of our web team has increased with bulk edits, so that they can make single updates and impact our multiple sites. This is a huge money-saver for team staffing.
No photo available

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley profile photo

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
7.2
Magento Commerce, part of Adobe Commerce Cloud
6.9

Likelihood to Renew

Adobe Experience Manager
9.0
Magento Commerce, part of Adobe Commerce Cloud
9.8

Usability

Adobe Experience Manager
10.0
Magento Commerce, part of Adobe Commerce Cloud
9.0

Reliability and Availability

Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
10.0

Performance

Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
9.0

Support

Adobe Experience Manager
9.0
Magento Commerce, part of Adobe Commerce Cloud
8.0

Online Training

Adobe Experience Manager
Magento Commerce, part of Adobe Commerce Cloud
8.0

Implementation

Adobe Experience Manager
8.7
Magento Commerce, part of Adobe Commerce Cloud
8.0

Add comparison