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Top Rated
226 Ratings

Adobe Experience Manager

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Top Rated
226 Ratings
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Score 7.7 out of 100
205 Ratings
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Score 8 out of 100

Feature Set Ratings

    Security

    7.3

    Adobe Experience Manager

    73%

    Adobe Commerce (Magento Commerce)

    Feature Set Not Supported
    N/A
    Adobe Experience Manager ranks higher in 1/1 features

    Role-based user permissions

    7.3
    73%
    38 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    7.8

    Adobe Experience Manager

    78%

    Adobe Commerce (Magento Commerce)

    Feature Set Not Supported
    N/A
    Adobe Experience Manager ranks higher in 2/2 features

    API

    7.6
    76%
    29 Ratings
    N/A
    0 Ratings

    Internationalization / multi-language

    7.9
    79%
    29 Ratings
    N/A
    0 Ratings

    Web Content Creation

    7.3

    Adobe Experience Manager

    73%

    Adobe Commerce (Magento Commerce)

    Feature Set Not Supported
    N/A
    Adobe Experience Manager ranks higher in 8/8 features

    WYSIWYG editor

    7.3
    73%
    33 Ratings
    N/A
    0 Ratings

    Code quality / cleanliness

    6.6
    66%
    34 Ratings
    N/A
    0 Ratings

    Admin section

    6.8
    68%
    34 Ratings
    N/A
    0 Ratings

    Page templates

    7.2
    72%
    37 Ratings
    N/A
    0 Ratings

    Library of website themes

    7.2
    72%
    26 Ratings
    N/A
    0 Ratings

    Mobile optimization / responsive design

    7.6
    76%
    35 Ratings
    N/A
    0 Ratings

    Publishing workflow

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Form generator

    7.4
    74%
    29 Ratings
    N/A
    0 Ratings

    Web Content Management

    6.8

    Adobe Experience Manager

    68%

    Adobe Commerce (Magento Commerce)

    Feature Set Not Supported
    N/A
    Adobe Experience Manager ranks higher in 5/5 features

    Content taxonomy

    7.2
    72%
    31 Ratings
    N/A
    0 Ratings

    SEO support

    6.5
    65%
    33 Ratings
    N/A
    0 Ratings

    Bulk management

    6.7
    67%
    36 Ratings
    N/A
    0 Ratings

    Availability / breadth of extensions

    7.1
    71%
    34 Ratings
    N/A
    0 Ratings

    Community / comment management

    6.8
    68%
    30 Ratings
    N/A
    0 Ratings

    Online Storefront

    Adobe Experience Manager

    Feature Set Not Supported
    N/A
    7.6

    Adobe Commerce (Magento Commerce)

    76%
    Adobe Commerce (Magento Commerce) ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    8.0
    80%
    31 Ratings

    Product management

    N/A
    0 Ratings
    7.8
    78%
    32 Ratings

    Bulk product upload

    N/A
    0 Ratings
    6.6
    66%
    27 Ratings

    Branding

    N/A
    0 Ratings
    8.4
    84%
    28 Ratings

    Mobile storefront

    N/A
    0 Ratings
    8.7
    87%
    30 Ratings

    Product variations

    N/A
    0 Ratings
    7.6
    76%
    30 Ratings

    Website integration

    N/A
    0 Ratings
    7.6
    76%
    30 Ratings

    Visual customization

    N/A
    0 Ratings
    7.3
    73%
    32 Ratings

    CMS

    N/A
    0 Ratings
    6.8
    68%
    31 Ratings

    Online Shopping Cart

    Adobe Experience Manager

    Feature Set Not Supported
    N/A
    7.0

    Adobe Commerce (Magento Commerce)

    70%
    Adobe Commerce (Magento Commerce) ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    6.8
    68%
    26 Ratings

    Checkout user experience

    N/A
    0 Ratings
    7.2
    72%
    31 Ratings

    Online Payment System

    Adobe Experience Manager

    Feature Set Not Supported
    N/A
    9.2

    Adobe Commerce (Magento Commerce)

    92%
    Adobe Commerce (Magento Commerce) ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    9.2
    92%
    31 Ratings

    eCommerce Marketing

    Adobe Experience Manager

    Feature Set Not Supported
    N/A
    6.5

    Adobe Commerce (Magento Commerce)

    65%
    Adobe Commerce (Magento Commerce) ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    7.7
    77%
    30 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    5.7
    57%
    27 Ratings

    SEO

    N/A
    0 Ratings
    6.1
    61%
    27 Ratings

    eCommerce Business Management

    Adobe Experience Manager

    Feature Set Not Supported
    N/A
    7.7

    Adobe Commerce (Magento Commerce)

    77%
    Adobe Commerce (Magento Commerce) ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    8.7
    87%
    26 Ratings

    Order processing

    N/A
    0 Ratings
    8.5
    85%
    31 Ratings

    Inventory management

    N/A
    0 Ratings
    7.8
    78%
    31 Ratings

    Shipping

    N/A
    0 Ratings
    7.3
    73%
    29 Ratings

    Custom functionality

    N/A
    0 Ratings
    6.1
    61%
    31 Ratings

    Attribute Ratings

    • Adobe Experience Manager is rated higher in 2 areas: Likelihood to Recommend, Implementation Rating
    • Adobe Commerce (Magento Commerce) is rated higher in 5 areas: Likelihood to Renew, Usability, Availability, Performance, Support Rating

    Likelihood to Recommend

    7.6

    Adobe Experience Manager

    76%
    49 Ratings
    7.5

    Adobe Commerce (Magento Commerce)

    75%
    40 Ratings

    Likelihood to Renew

    9.0

    Adobe Experience Manager

    90%
    5 Ratings
    9.8

    Adobe Commerce (Magento Commerce)

    98%
    8 Ratings

    Usability

    8.2

    Adobe Experience Manager

    82%
    14 Ratings
    9.0

    Adobe Commerce (Magento Commerce)

    90%
    1 Rating

    Availability

    8.6

    Adobe Experience Manager

    86%
    5 Ratings
    10.0

    Adobe Commerce (Magento Commerce)

    100%
    4 Ratings

    Performance

    8.0

    Adobe Experience Manager

    80%
    5 Ratings
    9.0

    Adobe Commerce (Magento Commerce)

    90%
    2 Ratings

    Support Rating

    7.3

    Adobe Experience Manager

    73%
    11 Ratings
    8.0

    Adobe Commerce (Magento Commerce)

    80%
    2 Ratings

    Online Training

    Adobe Experience Manager

    N/A
    0 Ratings
    8.0

    Adobe Commerce (Magento Commerce)

    80%
    2 Ratings

    Implementation Rating

    8.7

    Adobe Experience Manager

    87%
    4 Ratings
    8.0

    Adobe Commerce (Magento Commerce)

    80%
    2 Ratings

    Contract Terms and Pricing Model

    9.5

    Adobe Experience Manager

    95%
    2 Ratings

    Adobe Commerce (Magento Commerce)

    N/A
    0 Ratings

    Professional Services

    9.0

    Adobe Experience Manager

    90%
    1 Rating

    Adobe Commerce (Magento Commerce)

    N/A
    0 Ratings

    Likelihood to Recommend

    Adobe Experience Manager

    Adobe Experience Manager is a well-suited tool, If you want to manage your content, sites, pages, etc. in one place, this is the perfect solution. Integrates well with other Adobe products, making development easy. The solution allows you to handle global content in one place if you are managing markets in more than one country
    Anonymous | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    Ultimately, if a company is looking for a solid industry-known E-Commerce system, Magento Commerce does exactly what it's intended to do. The headaches start when your company wants to start getting granular in customizations of the platform to meet specific business needs (which every company eventually has). This becomes a major issue down the road when trying to upgrade said customizations as the core software updates.
    Jeff Montgomery | TrustRadius Reviewer

    Pros

    Adobe Experience Manager

    • Adobe Experience Manager is great for maintaining large websites with lots of content. It has a comprehensive repository and folder structure which makes it easy to organize and break down your website into sections.
    • Although we have not personally used it much yet, Adobe Experience Manager has integrations with the other Adobe Experience Cloud products such as Campaign, Target, and Analytics. The newest version(s) also have integrations with Creative Cloud products like Photoshop, which allows creatives to upload assets directly into the DAM.
    • Adobe Experience Manager has powerful live copy/translation tools that allow you to clone and translate webpages into other languages for alternate language versions of your site.
    Anonymous | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
    • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
    • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
    Anonymous | TrustRadius Reviewer

    Cons

    Adobe Experience Manager

    • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
    • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
    • There isn't a good backup system, particularly one that can be scheduled to run reliably.
    Diana Williams | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    • The platform is difficult to tune and can be slow. Even with expensive best in class hardware the platform performance can be an issue. Even with caching poor coding can lead to unacceptable performance and user experiences.
    • The total cost of ownership for the platform can be quite high as a great deal of technical expertise is required to modify, develop, troubleshoot and maintain the platform. The costs of initial development are only a down payment on what a Magento store will cost. For mid size companies with substantial web revenues this can be overcome for smaller businesses the total cost of ownership may be prohibitive.
    • Security of the platform can be an issue. Magento is often targeted by hackers and much of the security is the responsibility of the store owner.
    Jeff McRitchie | TrustRadius Reviewer

    Pricing Details

    Adobe Experience Manager

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Adobe Commerce (Magento Commerce)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Adobe Experience Manager

    Adobe Experience Manager 9.0
    Based on 5 answers
    We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
    Fernando Galeano | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    Adobe Commerce (Magento Commerce) 9.8
    Based on 8 answers
    Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
    Payment or ERP systems.
    Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
    Christian Kern | TrustRadius Reviewer

    Usability

    Adobe Experience Manager

    Adobe Experience Manager 8.2
    Based on 14 answers
    I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
    Vagner Polund | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    Adobe Commerce (Magento Commerce) 9.0
    Based on 1 answer
    Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Adobe Experience Manager

    Adobe Experience Manager 8.6
    Based on 5 answers
    When it comes to availability, adobe experience manager is the best with little to no downtime at least during business hours.Considering the enterprise scale and critical business solutions built on experience manager, availability was our primary requirement during CMS evaluation and adobe fits best on this parameter.If there's a planned upgrade, adobe would make sure they do it in non-business hours.
    Anonymous | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    Adobe Commerce (Magento Commerce) 10.0
    Based on 4 answers
    No answer on this topic is available.

    Performance

    Adobe Experience Manager

    Adobe Experience Manager 8.0
    Based on 5 answers
    Page load time is important to me for search engine optimization reasons. I cannot say I have been particularly impressed by Adobe Experience Manager in this area so far. When using tools like Google's PageSpeed Insights, the reports received on our AEM pages have suggested there is a lot of room for improvement, especially when assessing mobile performance.
    Anonymous | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    Adobe Commerce (Magento Commerce) 9.0
    Based on 2 answers
    No answer on this topic is available.

    Support Rating

    Adobe Experience Manager

    Adobe Experience Manager 7.3
    Based on 11 answers
    Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
    Anonymous | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    Adobe Commerce (Magento Commerce) 8.0
    Based on 2 answers
    The technical service was impeccable. They were on point and were very knowledgeable.
    Anonymous | TrustRadius Reviewer

    Online Training

    Adobe Experience Manager

    No score
    No answers yet
    No answers on this topic

    Adobe Commerce (Magento Commerce)

    Adobe Commerce (Magento Commerce) 8.0
    Based on 2 answers
    Great value for an flexible, open source platform.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Adobe Experience Manager

    Adobe Experience Manager 8.7
    Based on 4 answers
    Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
    Vagner Polund | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    Adobe Commerce (Magento Commerce) 8.0
    Based on 2 answers
    No answer on this topic is available.

    Alternatives Considered

    Adobe Experience Manager

    I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
    Mike Plant | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with WooCommerce and OpenCart as self-hosted solutions vs. BigCommerce and Shopify which are hosted. Magento should be the first choice for large, extensive e-commerce solutions,but for smaller stores, I would recommend the others first.
    Anonymous | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Adobe Experience Manager

    Adobe Experience Manager 9.5
    Based on 2 answers
    Instead of being directly involved in the tool purchase, I am involved in analysis or what we can use to maximize the tool. Small organizations may find it expensive. However, if the team or organization focuses more on your ROI or the features you will get, then it will definitely be worth it. Pricing is based on a number of factors, including team size or the use of the tool. The user can select the pricing option that best fits their needs based on the number of form submissions they make or the number of pages they wish to publish on their global/multisite sites.
    Anonymous | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    No score
    No answers yet
    No answers on this topic

    Professional Services

    Adobe Experience Manager

    Adobe Experience Manager 9.0
    Based on 1 answer
    The professional services team within adobe is one of the best in terms of technical and solutioning knowledge.However, considering the billing charges of adobe professional services team, it is always recommended to involve them during platform initial setup or when a complex solution is to be built with platform customizations.
    Anonymous | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Adobe Experience Manager

    • We can have multiple teams globally and connect anytime we want.
    • Finding target audiences for advertisement campaigns became [so] much easier than before.
    • One drawback is that the users have to be well trained and [preferably have] more IT knowledge among them to interact with the AEM.
    Anonymous | TrustRadius Reviewer

    Adobe Commerce (Magento Commerce)

    • Magento definitely lets us get a return on our investment. Because we have developers who can customize Magento to our needs, we have been able to create a beautiful and effective website, run promotions, and serve up customized product display pages that are effective and beautifully branded.
    • Magento has also caused a lot of time to be invested in doing something that seems simple, but without a lot of knowledge, end up taking far more time than could otherwise be better-spent.
    • We have had to outsource some of our development work due to Magento being developer-focused rather than marketer/merchandiser-focused. I've used other website management software that is comparable to Magento's capabilities but is far easier to use, that even someone like me (with basic HTML/CSS skills) can customize the front-end without requiring a back-end developer to intervene.
    Steffany Winkelmann | TrustRadius Reviewer

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