Top Rated
150 Ratings

Magento Commerce Cloud (formerly Magento)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
145 Ratings
Top Rated
150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Magento Commerce Cloud (formerly Magento)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
145 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Magento Commerce Cloud (formerly Magento)

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
No photo available

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
Magento Commerce Cloud (formerly Magento)
Role-based user permissions
Adobe Experience Manager
8.2
Magento Commerce Cloud (formerly Magento)

Platform & Infrastructure

Adobe Experience Manager
7.6
Magento Commerce Cloud (formerly Magento)
API
Adobe Experience Manager
7.5
Magento Commerce Cloud (formerly Magento)
Internationalization / multi-language
Adobe Experience Manager
7.7
Magento Commerce Cloud (formerly Magento)

Web Content Creation

Adobe Experience Manager
7.0
Magento Commerce Cloud (formerly Magento)
WYSIWYG editor
Adobe Experience Manager
8.2
Magento Commerce Cloud (formerly Magento)
Code quality / cleanliness
Adobe Experience Manager
7.0
Magento Commerce Cloud (formerly Magento)
Admin section
Adobe Experience Manager
7.5
Magento Commerce Cloud (formerly Magento)
Page templates
Adobe Experience Manager
6.9
Magento Commerce Cloud (formerly Magento)
Library of website themes
Adobe Experience Manager
5.5
Magento Commerce Cloud (formerly Magento)
Mobile optimization / responsive design
Adobe Experience Manager
7.0
Magento Commerce Cloud (formerly Magento)
Publishing workflow
Adobe Experience Manager
8.0
Magento Commerce Cloud (formerly Magento)
Form generator
Adobe Experience Manager
6.3
Magento Commerce Cloud (formerly Magento)

Web Content Management

Adobe Experience Manager
6.1
Magento Commerce Cloud (formerly Magento)
Content taxonomy
Adobe Experience Manager
6.6
Magento Commerce Cloud (formerly Magento)
SEO support
Adobe Experience Manager
6.5
Magento Commerce Cloud (formerly Magento)
Bulk management
Adobe Experience Manager
6.1
Magento Commerce Cloud (formerly Magento)
Availability / breadth of extensions
Adobe Experience Manager
6.1
Magento Commerce Cloud (formerly Magento)
Community / comment management
Adobe Experience Manager
5.4
Magento Commerce Cloud (formerly Magento)

Online Storefront

Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.0
Product catalog & listings
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.6
Product management
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.8
Bulk product upload
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
6.7
Branding
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.1
Mobile storefront
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.0
Product variations
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.5
Website integration
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.1
Visual customization
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
6.5
CMS
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
5.7

Online Shopping Cart

Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
5.9
Abandoned cart recovery
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
5.6
Checkout user experience
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
6.2

Online Payment System

Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.3
eCommerce security
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.3

eCommerce Marketing

Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.0
Promotions & discounts
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.7
Personalized recommendations
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
6.5
SEO
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
6.9

eCommerce Business Management

Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.4
Multi-site management
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.7
Order processing
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.7
Inventory management
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.4
Shipping
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.0
Custom functionality
Adobe Experience Manager
Magento Commerce Cloud (formerly Magento)
7.1

Pros

  • Manages web content with an intuitive WYSIWYG authoring experience.
  • Manages Digital Assets used by your website such as images, audio, documents, etc.
  • Creates an simple easy to use experience to generate web content. Centers all web content generation around the author.
Vagner Polund profile photo
  • You can do SO much with Magento (that can cause it to be highly overwhelming). It allows for a lot of custom development so you can accomplish the goals you want to achieve with your site.
  • Creating simple promotions (such as 10% coupon codes for signing up for your emails or Free Shipping codes) is really easy to execute and test. You can create your own codes or auto-generate codes with a set character count (or specific prefix/suffix) and set effective & end dates.
  • Creating a new subcategory and adding products you already have loaded is really easy and efficient.
Steffany Winkelmann profile photo

Cons

  • Steep learning curve for both Authors and Developers when it comes to customized components and workflows.
  • Development community is small and somewhat closed. It keeps growing with the years as CQ becomes more popular, which is a good thing.
  • Expensive, both to purchase, train and certify. This makes it harder to learn unless companies are willing to spend thousands on official training.
Fernando Galeano profile photo
  • Configurations of products can be daunting.
  • Bulk import could be improved so that extremely large catalogs of products can come in completely configured.
  • AMP natively built in.
Brad Ranks profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
Adobe CQ has training classes that you can be in or watch to get a better understanding. They have some of the best customer support so if you run into any problems you can just contact them put a ticket in and they will fix it or work with you to fix the problem or issue you are running into.
No photo available
Magento Commerce Cloud (formerly Magento)9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
Magento Commerce Cloud (formerly Magento)9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
No photo available

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
The technical service was impeccable. They were on point and were very knowledgeable.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 2 answers
Great value for an flexible, open source platform.
No photo available

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

We selected Adobe CQ mostly for the ease of page authoring in brought to our non-technical staff. Powerful and simple UI widgets made it very simple for our merchandiser to create, edit and publish new pages. It also allowed us to customize those widgets to fit their needs while keeping the same clean experience. We also saw a plus in the ability to run activation workflows based on our own organization hierarchy, which helped make sure the right pages were exposed to the right eyes before going live. Overall, it was the mixture of user-friendliness of the authoring interface with the robustness of the technology stack that convinced us to go with CQ.
Fernando Galeano profile photo
Magento is solid and has a proven track record with years and years of backing. There are tons of plugins and customizations available in the market. It really depends on your specific environment though, since a ".net shop" may want to stick with the same server hardware/architecture rather than introduce another technology stack... It is a solid choice
Brad Ranks profile photo

Return on Investment

  • I am not involved in the acquisition part of AEM as the client was the one involved in that decision.
Vanessa Suarez profile photo
  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Magento Commerce Cloud (formerly Magento)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details