What users are saying about
Top Rated
150 Ratings
30 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101
30 Ratings
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Score 6.2 out of 101

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Likelihood to Recommend

Adobe Experience Manager

It is very well suited for large websites and clients with multiple properties where some data is shared. I would not recommend it for smaller websites as the overheard would be too much for small clients and basic websites.
Mike Plant profile photo

OpenText ECM

OpenText is great in a scenario where you have non-technical admins. It is great for handling an internal web site (that's mainly text and simple photos), but might not have enough functionality for say, an commerce site that requires a lot of media integration.
Paul Benenati profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
OpenText ECM
Role-based user permissions
Adobe Experience Manager
8.2
OpenText ECM

Platform & Infrastructure

Adobe Experience Manager
7.6
OpenText ECM
API
Adobe Experience Manager
7.5
OpenText ECM
Internationalization / multi-language
Adobe Experience Manager
7.7
OpenText ECM

Web Content Creation

Adobe Experience Manager
7.0
OpenText ECM
WYSIWYG editor
Adobe Experience Manager
8.2
OpenText ECM
Code quality / cleanliness
Adobe Experience Manager
7.0
OpenText ECM
Admin section
Adobe Experience Manager
7.5
OpenText ECM
Page templates
Adobe Experience Manager
6.9
OpenText ECM
Library of website themes
Adobe Experience Manager
5.5
OpenText ECM
Mobile optimization / responsive design
Adobe Experience Manager
7.0
OpenText ECM
Publishing workflow
Adobe Experience Manager
8.0
OpenText ECM
Form generator
Adobe Experience Manager
6.3
OpenText ECM

Web Content Management

Adobe Experience Manager
6.1
OpenText ECM
Content taxonomy
Adobe Experience Manager
6.6
OpenText ECM
SEO support
Adobe Experience Manager
6.5
OpenText ECM
Bulk management
Adobe Experience Manager
6.1
OpenText ECM
Availability / breadth of extensions
Adobe Experience Manager
6.1
OpenText ECM
Community / comment management
Adobe Experience Manager
5.4
OpenText ECM

Enterprise Content Management

Adobe Experience Manager
OpenText ECM
5.6
Content capture & imaging
Adobe Experience Manager
OpenText ECM
6.0
File sync, storage & archiving
Adobe Experience Manager
OpenText ECM
7.0
Document management
Adobe Experience Manager
OpenText ECM
6.0
Records management
Adobe Experience Manager
OpenText ECM
5.5
Content search & retrieval
Adobe Experience Manager
OpenText ECM
6.0
Enterprise content collaboration
Adobe Experience Manager
OpenText ECM
5.5
Content publishing & creation
Adobe Experience Manager
OpenText ECM
5.0
Security, risk management & information governance
Adobe Experience Manager
OpenText ECM
5.5
Contract lifecycle management
Adobe Experience Manager
OpenText ECM
4.5

Pros

  • Media library and asset management is simplified, separating storage and also allowing developers to manage the workflow of the publishing process.
  • No addition of API services are required, using the same requests and data access layer for both front end and back end development simplifies the project lifecycle.
  • Duplicating code is easy, developers can simply copy components and reuse or rework for each use case.
Mike Plant profile photo
  • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
  • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
  • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
  • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
Neill Payne profile photo

Cons

  • Steep learning curve for both Authors and Developers when it comes to customized components and workflows.
  • Development community is small and somewhat closed. It keeps growing with the years as CQ becomes more popular, which is a good thing.
  • Expensive, both to purchase, train and certify. This makes it harder to learn unless companies are willing to spend thousands on official training.
Fernando Galeano profile photo
  • The forms maker that comes bundled with the product is not always that easy to use. I would like to see it come standard with a better forms maker application.
  • The user interface of version 10.5.2 can be quite daunting when you first start using it. Once you get to know it, it becomes easier. Also for non-technical users it can be quite difficult to get going with it.
  • There are no easy reports creation application that comes with version 10.5.2. So getting usage stats can become quite a difficult task and a database administrator is need to write the necessary queries to get the reports.
Neill Payne profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
OpenText ECM8.5
Based on 2 answers
OpenText Enterprise Content Management is reliable and it has a friendly user interface. It can replace all legacy document repositories. With the integrations with SAP, it gives non-Sap users visibility into documents that are critical for making key decisions.
Angela King profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
OpenText ECM8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
OpenText ECM8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati profile photo

Performance

No score
No answers yet
No answers on this topic
OpenText ECM8.0
Based on 1 answer
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
OpenText ECM8.0
Based on 1 answer
No, it's pretty easy to implement and use.
Paul Benenati profile photo

Alternatives Considered

We have used both Hybris and AEM, Hybris for e-commerce site and AEM for front facing site. Generally we prefer AEM due to the ease of use and user friendliness, as well as improved interface
No photo available
SharePoint is not very strong on records management as part of the base system. So after evaluation, it was found to not comply to all needs and therefore discarded. We also evaluated Afresco which is an opensource offering. The problem was that we could not find enough people with Alfresco skills to implement it with enough confidence that it will be successful. We also had a problem then with supporting the implementation. We could get all necessary training from OpenText to allow us to support the project in-house.
Neill Payne profile photo

Return on Investment

  • A few clients see no ROI but few are heavily dependent and align on it.. Mixed reviews from clients
Sujeet Sharma profile photo
  • It has ensured that some processes can be expedited through the document management coupled with workflow. This give us the ability to provide a better services to the public.
  • It has reduced the use of paper since you can now access your document from your laptop or mobile device to use within meeting or even working from home.
  • It has saved on time by sharing document with parties thousands of kilometers away. and they can collaborate and the document is available immediately for access on this side. There is only one version available and multiple document attached to emails.
Neill Payne profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OpenText ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details