What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

OpenText ECM

28 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

OpenText ECM

28 Ratings
Score 6.3 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
OpenText ECM
Role-based user permissions
Adobe Experience Manager
8.1
OpenText ECM

Platform & Infrastructure

Adobe Experience Manager
7.7
OpenText ECM
API
Adobe Experience Manager
7.5
OpenText ECM
Internationalization / multi-language
Adobe Experience Manager
7.9
OpenText ECM

Web Content Creation

Adobe Experience Manager
7.1
OpenText ECM
WYSIWYG editor
Adobe Experience Manager
8.3
OpenText ECM
Code quality / cleanliness
Adobe Experience Manager
6.9
OpenText ECM
Admin section
Adobe Experience Manager
7.2
OpenText ECM
Page templates
Adobe Experience Manager
6.9
OpenText ECM
Library of website themes
Adobe Experience Manager
5.8
OpenText ECM
Mobile optimization / responsive design
Adobe Experience Manager
8.0
OpenText ECM
Publishing workflow
Adobe Experience Manager
7.8
OpenText ECM
Form generator
Adobe Experience Manager
6.0
OpenText ECM

Web Content Management

Adobe Experience Manager
6.3
OpenText ECM
Content taxonomy
Adobe Experience Manager
7.2
OpenText ECM
SEO support
Adobe Experience Manager
6.9
OpenText ECM
Bulk management
Adobe Experience Manager
5.4
OpenText ECM
Availability / breadth of extensions
Adobe Experience Manager
6.5
OpenText ECM
Community / comment management
Adobe Experience Manager
5.3
OpenText ECM

Enterprise Content Management

Adobe Experience Manager
OpenText ECM
5.6
Content capture & imaging
Adobe Experience Manager
OpenText ECM
6.0
File sync, storage & archiving
Adobe Experience Manager
OpenText ECM
7.0
Document management
Adobe Experience Manager
OpenText ECM
6.0
Records management
Adobe Experience Manager
OpenText ECM
5.5
Content search & retrieval
Adobe Experience Manager
OpenText ECM
6.0
Enterprise content collaboration
Adobe Experience Manager
OpenText ECM
5.5
Content publishing & creation
Adobe Experience Manager
OpenText ECM
5.0
Security, risk management & information governance
Adobe Experience Manager
OpenText ECM
5.5
Contract lifecycle management
Adobe Experience Manager
OpenText ECM
4.5

Pros

  • Provides instant access from anywhere with a web connection to content.
  • Enables development and use of large image repository that is well organized, promoting easy reuse and accessibility.
  • Accommodates near-real-time edits/changes; changes are reflected almost instantly, as soon as refreshed.
  • Adobe does a decent job of adding features and support, such as for new file formats (added PNG support, when previously only supported GIF and JPG).
  • User interface reminiscent of Microsoft Word, enabling fast customization.
  • Great way to add Cloud capabilities and content management to your workflow.
  • Easy to learn and use; learning curve minor.
Courtney E. Howard profile photo
  • Easy to use interface. The toolbar is similar to MS Word, so non-technical users can learn it quickly.
  • No HTML knowledge required. Other CMS's require at least some HTML knowledge, so the learning curve is steeper.
  • Easy linking to SharePoint archives. Clink on the link and you're done.
Paul Benenati profile photo

Cons

  • Commerce platform integrations are really hard
  • Developer documentation is not up to the mark
  • Certain issues are very hard to detect and there is little log information
  • Rapidly changing features are compromising the stability of the system
No photo available
  • I think the interface's simplicity is its strong point. I wouldn't change anything at this point.
Paul Benenati profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
OpenText ECM8.5
Based on 2 answers
OpenText Enterprise Content Management is reliable and it has a friendly user interface. It can replace all legacy document repositories. With the integrations with SAP, it gives non-Sap users visibility into documents that are critical for making key decisions.
Angela King profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
OpenText ECM8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
OpenText ECM8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati profile photo

Performance

No score
No answers yet
No answers on this topic
OpenText ECM8.0
Based on 1 answer
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
OpenText ECM8.0
Based on 1 answer
No, it's pretty easy to implement and use.
Paul Benenati profile photo

Alternatives Considered

I've done numerous implementations using WordPress (a free open source CMS that many medium sized companies are leveraging) and found that it's really awkward for non-technical users. Adobe CQ is a much more friendly piece of software for managing large and varied pieces of content. However, if you just want a corporate blog, WordPress will definitely fill your needs.
Curtis Mortensen profile photo
I also used Tridion while at AP. It's tougher to learn (HTML knowledge is very helpful), but it is a much more powerful CMS. Tridion allows for language variation, more customization and the embedding of HD video. OpenText was a legacy system of our internal site. Tridion was purchased corporately to drive an external web site upgrade.
Paul Benenati profile photo

Return on Investment

  • Lead generation through rapid campaign launches
  • Reduce the reliance on IT
  • Regular content refresh making the company more active and present
No photo available
  • OpenText is good for internal communications and for quick internal updates.
Paul Benenati profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OpenText ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details