What users are saying about
Top Rated
157 Ratings
Top Rated
157 Ratings
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Score 7.8 out of 101
30 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
No photo available

Oracle Commerce Cloud

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.3
Oracle Commerce Cloud
Role-based user permissions
Adobe Experience Manager
8.3
Oracle Commerce Cloud

Platform & Infrastructure

Adobe Experience Manager
7.7
Oracle Commerce Cloud
API
Adobe Experience Manager
7.4
Oracle Commerce Cloud
Internationalization / multi-language
Adobe Experience Manager
8.0
Oracle Commerce Cloud

Web Content Creation

Adobe Experience Manager
6.9
Oracle Commerce Cloud
WYSIWYG editor
Adobe Experience Manager
7.6
Oracle Commerce Cloud
Code quality / cleanliness
Adobe Experience Manager
6.9
Oracle Commerce Cloud
Admin section
Adobe Experience Manager
7.5
Oracle Commerce Cloud
Page templates
Adobe Experience Manager
6.8
Oracle Commerce Cloud
Library of website themes
Adobe Experience Manager
5.5
Oracle Commerce Cloud
Mobile optimization / responsive design
Adobe Experience Manager
7.0
Oracle Commerce Cloud
Publishing workflow
Adobe Experience Manager
7.5
Oracle Commerce Cloud
Form generator
Adobe Experience Manager
6.3
Oracle Commerce Cloud

Web Content Management

Adobe Experience Manager
6.1
Oracle Commerce Cloud
Content taxonomy
Adobe Experience Manager
7.0
Oracle Commerce Cloud
SEO support
Adobe Experience Manager
6.2
Oracle Commerce Cloud
Bulk management
Adobe Experience Manager
6.1
Oracle Commerce Cloud
Availability / breadth of extensions
Adobe Experience Manager
5.7
Oracle Commerce Cloud
Community / comment management
Adobe Experience Manager
5.3
Oracle Commerce Cloud

Online Storefront

Adobe Experience Manager
Oracle Commerce Cloud
7.8
Product catalog & listings
Adobe Experience Manager
Oracle Commerce Cloud
7.9
Product management
Adobe Experience Manager
Oracle Commerce Cloud
7.6
Bulk product upload
Adobe Experience Manager
Oracle Commerce Cloud
8.1
Branding
Adobe Experience Manager
Oracle Commerce Cloud
7.6
Mobile storefront
Adobe Experience Manager
Oracle Commerce Cloud
7.6
Product variations
Adobe Experience Manager
Oracle Commerce Cloud
7.8
Website integration
Adobe Experience Manager
Oracle Commerce Cloud
8.0
Visual customization
Adobe Experience Manager
Oracle Commerce Cloud
8.0
CMS
Adobe Experience Manager
Oracle Commerce Cloud
7.6

Online Shopping Cart

Adobe Experience Manager
Oracle Commerce Cloud
7.8
Abandoned cart recovery
Adobe Experience Manager
Oracle Commerce Cloud
7.3
Checkout user experience
Adobe Experience Manager
Oracle Commerce Cloud
8.2

Online Payment System

Adobe Experience Manager
Oracle Commerce Cloud
7.6
eCommerce security
Adobe Experience Manager
Oracle Commerce Cloud
7.6

eCommerce Marketing

Adobe Experience Manager
Oracle Commerce Cloud
7.7
Promotions & discounts
Adobe Experience Manager
Oracle Commerce Cloud
8.0
Personalized recommendations
Adobe Experience Manager
Oracle Commerce Cloud
8.0
SEO
Adobe Experience Manager
Oracle Commerce Cloud
7.1

eCommerce Business Management

Adobe Experience Manager
Oracle Commerce Cloud
7.9
Multi-site management
Adobe Experience Manager
Oracle Commerce Cloud
7.5
Order processing
Adobe Experience Manager
Oracle Commerce Cloud
8.0
Inventory management
Adobe Experience Manager
Oracle Commerce Cloud
7.8
Shipping
Adobe Experience Manager
Oracle Commerce Cloud
8.6
Custom functionality
Adobe Experience Manager
Oracle Commerce Cloud
7.8

Pros

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo
  • Saving code within different widgets to reuse on different pages
  • Webhook connectioms
  • Ease of uploading widgets
Felicia DiSano profile photo

Cons

  • Steep learning curve for both Authors and Developers when it comes to customized components and workflows.
  • Development community is small and somewhat closed. It keeps growing with the years as CQ becomes more popular, which is a good thing.
  • Expensive, both to purchase, train and certify. This makes it harder to learn unless companies are willing to spend thousands on official training.
Fernando Galeano profile photo
  • Documentation on commerce cloud
  • Better support on Severity 1 tickets. There have been times I do not see a resolution for a month
  • More detailed information on errors from different job failures
Felicia DiSano profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Have used a handful of other content management systems, all of which tend to be either proprietary or freeware -- and the latter presents a security issue. Adobe Experience Manager is easily the most feature-rich content management system I have used, but more features sometimes comes with inconveniences -- taking longer to load when accessing remotely (times out on slow Internet connections), slower taxonomy tagging, etc. It is also the most well-supported system I have used; Adobe is more responsive than most if glitches happen or in response to changes in Google practices for SEO, etc
Courtney E. Howard profile photo
There is lots of more customization with Oracle Commerce Cloud, however the ease of installing plugins and utilizing them on your website is one thing I envy about WordPress
Felicia DiSano profile photo

Return on Investment

  • A few clients see no ROI but few are heavily dependent and align on it.. Mixed reviews from clients
Sujeet Sharma profile photo
  • Commerce cloud is helping us enhance our ship to store program dramatically
  • It has driven lots of new customers and same customers as well to our website
  • It has made our brand become more recognized
Felicia DiSano profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Experience Manager More Information

Oracle Commerce Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Oracle Commerce Cloud More Information