What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

Oracle Social Cloud

59 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

Adobe Experience Manager

CQ is best suited for multi-site projects that require frequent updates or new pages spun up very quickly and with the same quality as the rest of your site. It's also a great fit if you have extensive media libraries: pictures, videos, etc. The Digital Asset Manager is very powerful and if it's coupled with a CDN, it can be itself a great solution for that particular purpose alone.Key questions to ask would be:- How comfortable will our authors be with this publishing platform? What are their needs and wants? Can CQ accommodate them?- How skilled is our development team to take a project like CQ? The best of CQ comes when is customized but it will come with a price. Time and talent will be necessary to tweak it to the right fit.- Do we have enough time and resources to allow our technical and non-technical stuff to learn? Can we afford all the oficial training levels?
Fernando Galeano profile photo

Oracle Social Cloud

If you are looking to manage multiple social channels and quickly schedule posts it's a great tool. Not the best tool if you're looking to provide real time or near real time support and feedback to customers who are in the moment.
Mike Bernard profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
Oracle Social Cloud
Role-based user permissions
Adobe Experience Manager
8.1
Oracle Social Cloud

Platform & Infrastructure

Adobe Experience Manager
7.7
Oracle Social Cloud
API
Adobe Experience Manager
7.5
Oracle Social Cloud
Internationalization / multi-language
Adobe Experience Manager
7.9
Oracle Social Cloud

Web Content Creation

Adobe Experience Manager
7.1
Oracle Social Cloud
WYSIWYG editor
Adobe Experience Manager
8.3
Oracle Social Cloud
Code quality / cleanliness
Adobe Experience Manager
6.9
Oracle Social Cloud
Admin section
Adobe Experience Manager
7.2
Oracle Social Cloud
Page templates
Adobe Experience Manager
6.9
Oracle Social Cloud
Library of website themes
Adobe Experience Manager
5.8
Oracle Social Cloud
Mobile optimization / responsive design
Adobe Experience Manager
8.0
Oracle Social Cloud
Publishing workflow
Adobe Experience Manager
7.8
Oracle Social Cloud
Form generator
Adobe Experience Manager
6.0
Oracle Social Cloud

Web Content Management

Adobe Experience Manager
6.3
Oracle Social Cloud
Content taxonomy
Adobe Experience Manager
7.2
Oracle Social Cloud
SEO support
Adobe Experience Manager
6.9
Oracle Social Cloud
Bulk management
Adobe Experience Manager
5.4
Oracle Social Cloud
Availability / breadth of extensions
Adobe Experience Manager
6.5
Oracle Social Cloud
Community / comment management
Adobe Experience Manager
5.3
Oracle Social Cloud

Pros

  • Allows non-technical staff to author and publish content by focusing on the content itself and the needs of a given campaign instead of technical implementations.
  • Content workflows allow varying degrees of complexity for content review and quality assurance before providing approvals on any piece before going live.
  • Development teams can build very robust and complex component for handling virtually all posible needs: from integrating back-end web services to UI Widgets for content authoring; from multisite suites to multi-language components, CQ can handle it all thanks to the power of Java and the flexibility of Sling and JCR.
  • Easy to scale for high-traffic sites and thanks to the Publisher/Dispatcher infrastructure, very flexible for caching and load balancing.
Fernando Galeano profile photo
  • Scheduling posts across multiple social platforms
  • Listening and monitoring what's going on in the social world
  • Reporting on social campaigns
Mike Bernard profile photo

Cons

  • Steep learning curve for both Authors and Developers when it comes to customized components and workflows.
  • Development community is small and somewhat closed. It keeps growing with the years as CQ becomes more popular, which is a good thing.
  • Expensive, both to purchase, train and certify. This makes it harder to learn unless companies are willing to spend thousands on official training.
Fernando Galeano profile photo
  • They seem slow to evolve. Many of the other Social platforms made it obvious they were continually adding functionality and trying to stay ahead of the curve. It seems that after Involver was bought by Oracle, they were not much of a priority and their product suffered.
  • There is not enough control in what you build. At last use, if you wanted a 2 column layout, you were forced to use their fixed width for the columns. If you are building a form, you cannot change the order of the form fields, so if you want to add something to the top of the form, you have to delete all the other parts of the form you have built, and then rebuild it all in order.
  • The documentation isn't always very clear, or doesn't even cover all the features and functionality. I would have issues, and go to read the documentation only to find there was nothing related to my issue.
  • Connecting content you built through Involver to your facebook pages was a complicated process, and there were times it just wouldn't work for me without telling me why.
  • We were without a point of contact for an extended period of time after our account rep left the company.
No photo available

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
Oracle Social Cloud9.0
Based on 10 answers
I would revisit the tool in comparison to the competition if and when our current tool (Buddy Media) failed to meet our growing needs. Otherwise I feel like a handful of very suitable alternatives have entered the market and matured a bit since Vitrue held a tight grip on the space.
Mark Ward profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
Oracle Social Cloud9.0
Based on 1 answer
Within a few hours you should be able to get up to speed to do the basics. I find it very intuitive
Mike Bernard profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
Oracle Social Cloud7.6
Based on 4 answers
The personalized support of a single individual who gets to know your business and your needs is priceless. They will assist with anything from a technical glitch to a campaign strategy that has worked for other companies
No photo available

Online Training

No score
No answers yet
No answers on this topic
Oracle Social Cloud5.0
Based on 1 answer
Vitrue's training was limited online and not very in-depth, but the the platform is overall very easy to use and doesn't necessarily need a large amount of training.
No photo available

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

AEM exceeds WordPress on customizability. It is the backbone for the many modules and APIs we need to run our business.
No photo available
We chose SRM because of its integration with our other products, the ability to also offer social publishing and its feature set
No photo available

Return on Investment

  • Difficult to calculate ROI, which would likely only be measured by time savings and improved SEO.
  • Takes time, which lowers productivity, to get up and running smoothly when first adopted.
  • Ensures we're using best practices, including maximizing SEO and more, through check lists and evaluations/ratings.
Courtney E. Howard profile photo
  • SRM has catalyzed our methods for tracking social media activity and user involvement with our content.
Alena Van Dalen profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle Social Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
varies pending package.*
1.  varies pending package.
Additional Pricing Details