What users are saying about
176 Ratings
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Score 8.2 out of 100
18 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
Anonymous | TrustRadius Reviewer

Pantheon

This is a good solution for a small development team who is supporting a site with many users. Many times, a shared hosting service is appropriate for a small business brochure site that gets a few hundred visitors per month, but if your site services user accounts that return or rely on information, this is a good option to rollout new changes and preserve existing data
Nicholas De Salvo | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager
8.4
Pantheon
Role-based user permissions
Adobe Experience Manager
8.4
Pantheon

Platform & Infrastructure

Adobe Experience Manager
8.0
Pantheon
API
Adobe Experience Manager
7.8
Pantheon
Internationalization / multi-language
Adobe Experience Manager
8.2
Pantheon

Web Content Creation

Adobe Experience Manager
7.1
Pantheon
WYSIWYG editor
Adobe Experience Manager
6.7
Pantheon
Code quality / cleanliness
Adobe Experience Manager
6.9
Pantheon
Admin section
Adobe Experience Manager
7.3
Pantheon
Page templates
Adobe Experience Manager
7.4
Pantheon
Library of website themes
Adobe Experience Manager
7.0
Pantheon
Mobile optimization / responsive design
Adobe Experience Manager
7.3
Pantheon
Publishing workflow
Adobe Experience Manager
7.3
Pantheon
Form generator
Adobe Experience Manager
7.0
Pantheon

Web Content Management

Adobe Experience Manager
6.8
Pantheon
Content taxonomy
Adobe Experience Manager
7.8
Pantheon
SEO support
Adobe Experience Manager
6.3
Pantheon
Bulk management
Adobe Experience Manager
6.8
Pantheon
Availability / breadth of extensions
Adobe Experience Manager
6.4
Pantheon
Community / comment management
Adobe Experience Manager
6.8
Pantheon

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal | TrustRadius Reviewer

Pantheon

  • Easy to configure, install, and deploy websites and web application.
  • Easy to switch between dev, test and live environment.
  • Good user experience.
  • Great support staffs.
Anonymous | TrustRadius Reviewer

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams | TrustRadius Reviewer

Pantheon

  • Sometimes the use of WP-CLI and Terminus (command line tool, not the marketing software by the same name) is necessary to complete a task when there ought to be a way to do that task via the UI
  • Sometimes Dev and Test URLs can leak into Production sites (and vice versa), requiring database UPDATE queries to correct. I'm told this is being worked on.
Rob Watson | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

Pantheon

No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

Pantheon

No score
No answers yet
No answers on this topic

Support Rating

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
Anonymous | TrustRadius Reviewer

Pantheon

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

Pantheon

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

Pantheon

We use whatever platform best suits our clients in terms of use-case and pricing, but Pantheon's UI is preferable to our team, and the platform is generally inline with our typical approach of building distributions from an upstream codebase instead of creating and managing a multisite with multiple databases powering individual sites.
Andrew Ward | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager

  • Our brand requires a high level of polish and crisp functionality. AEM provides that for us. We do look as good as possible and it reflects well on our brand.
  • We can product new pages rapidly with our modules and so we can keep our content fresh and relevant.
  • Our brand value has risen considerably since we polished our web properties with AEM.
Saren Sakurai | TrustRadius Reviewer

Pantheon

  • Rapid deployment of feature and security updates from upstreams takes less time than installing by hand.
  • Automation and integration through Terminus CLI is extremely useful.
Thomas Humburg | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Experience Manager Editions & Modules

Additional Pricing Details

Pantheon

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Elite

Pantheon Editions & Modules

Edition
Basic35.001
Performance - Small125.001
EliteCustom2
Performance - Medium225.003
Performance - Large750.003
Performance - Extra Large450.003
  1. per month
  2. Contract Only
  3. per month
Additional Pricing Details
With Pantheon you will get superior hosting and workflow tools to drive business success on the web. For more information on Pantheon's Pricing and Hosting Plans, please visit: https://pantheon.io/plans/pricing

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
8.0
Pantheon
9.3

Likelihood to Renew

Adobe Experience Manager
9.0
Pantheon

Usability

Adobe Experience Manager
10.0
Pantheon

Support Rating

Adobe Experience Manager
9.0
Pantheon

Implementation Rating

Adobe Experience Manager
8.7
Pantheon

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