Adobe Experience Manager vs PayPal Here

Likelihood to Recommend

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.

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Verified User

Team Lead in Marketing

Non-Profit Organization Management Company, 10,001+ employees

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If you have a retail experience for your customers that you would like to take off site, this is the perfect solution. I can also imagine that companies would use PayPal Here in their onsite retail shops as well. PayPal Here makes it very easy for someone to walk around and check people out without waiting in lines (similar to an Apple store).

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Verified User

Analyst in Product Management

Sporting Goods Company, 501-1000 employees

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Feature Rating Comparison

Adobe Experience Manager

8.5

PayPal Here

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Role-based user permissions

8.5

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Adobe Experience Manager

7.7

PayPal Here

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API

7.4

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Internationalization / multi-language

8.1

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Adobe Experience Manager

6.9

PayPal Here

—

WYSIWYG editor

7.6

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Code quality / cleanliness

7.0

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Admin section

7.6

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Page templates

6.9

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Library of website themes

5.3

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Mobile optimization / responsive design

6.7

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Publishing workflow

7.3

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Form generator

6.6

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Adobe Experience Manager

6.0

PayPal Here

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Content taxonomy

7.1

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SEO support

6.2

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Bulk management

6.3

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Availability / breadth of extensions

5.4

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Community / comment management

5.3

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Pros

It is easy for people who are not web designers to achieve an attractive and useful website
It is easy to manage users and their permissions
It allows users to assemble their digital assets in one place, for use on the web site

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Diana Williams

Senior System Administrator

University of Georgia College of AgricultureHigher Education, 10,001+ employees

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Our customers can check out no matter where we are.
It is incredibly easy to use. Training new retail employees and volunteers takes almost no time.
When we were shopping around for solutions, Paypal Here was very cost effective.
Implementation with our current systems went very smoothly. The Paypal support team was great.

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Verified User

Analyst in Product Management

Sporting Goods Company, 501-1000 employees

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Cons

A lot of the OOB (Out Of the Box) components are still a little buggy and not fully ready to go without some minor tweaks.
Since the software was acquired not too long ago by Adobe, a lot of Adobe integrated solutions are not fully baked yet. That is getting better with time.

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Vagner Polund

Software developer

Axis41Computer Software, 51-200 employees

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There are times where we have connectivity issues. I am not sure this falls directly on Paypal, but some sort of solution for times when there is poor cellular or internet coverage would be nice.
We really haven't had too many issues with the actual product. It does exactly what we were looking for.

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Verified User

Analyst in Product Management

Sporting Goods Company, 501-1000 employees

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Likelihood to Renew

Adobe Experience Manager 9.0

Based on 5 answers

I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.

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Curtis Mortensen

Software Developer

Axis41Computer Software, 51-200 employees

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No score

No answers yet

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Usability

Adobe Experience Manager 10.0

Based on 2 answers

I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content

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Vagner Polund

Software developer

Axis41Computer Software, 51-200 employees

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No score

No answers yet

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Support

Adobe Experience Manager 9.0

Based on 1 answer

Its so far the best Content Management System, available in market.

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Verified User

Project Manager in Information Technology

Computer Software Company, 51-200 employees

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No score

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Implementation

Adobe Experience Manager 8.7

Based on 2 answers

Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint

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Vagner Polund

Software developer

Axis41Computer Software, 51-200 employees

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No score

No answers yet

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Alternatives Considered

Have used a handful of other content management systems, all of which tend to be either proprietary or freeware -- and the latter presents a security issue. Adobe Experience Manager is easily the most feature-rich content management system I have used, but more features sometimes comes with inconveniences -- taking longer to load when accessing remotely (times out on slow Internet connections), slower taxonomy tagging, etc. It is also the most well-supported system I have used; Adobe is more responsive than most if glitches happen or in response to changes in Google practices for SEO, etc

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Courtney E. Howard

Editor in Chief & Conference Director - Intelligent Aerospace; Executive Editor - Military & Aerospace Electronics

PennWellPublishing, 501-1000 employees

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Compared to Square, PayPal Here is less much less reliable. I have never struggled to take a payment with Square whether I was swiping the card or manually entering the card information. I feel like our customers are more accustomed to seeing the Square card reader as well and that they trust it more. I initially chose PayPal here because I was familiar with using PayPal outside of business and because the fees were competitive.

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Verified User

Partner in Other

Consumer Services Company, 1-10 employees

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Return on Investment

Increase employee efficiency
Complete control of content by marketing team
Great user experience

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Nadia Sweeting, MS

Sr. Specialist, Digital Marketing / Digital Strategist

ADTSecurity and Investigations, 10,001+ employees

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Positive - It has made more customers happy
It has kept customers coming back because checkout is easier now

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Verified User

Employee in Sales

Retail Company, 1001-5000 employees

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Likelihood to Recommend