What users are saying about
179 Ratings
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Score 8.4 out of 100
24 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
Anonymous | TrustRadius Reviewer

PayPal Here

PayPal Here seems to be well suited for low volume merchants with a low average sale. We seem to struggle to have any kind of stability or success in taking payments with an average single sale amount of $300 and have to call in for help every time. They also don't always follow their own rules regarding when they will hold funds and when they won't.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager
8.3
PayPal Here
Role-based user permissions
Adobe Experience Manager
8.3
PayPal Here

Platform & Infrastructure

Adobe Experience Manager
8.0
PayPal Here
API
Adobe Experience Manager
7.9
PayPal Here
Internationalization / multi-language
Adobe Experience Manager
8.1
PayPal Here

Web Content Creation

Adobe Experience Manager
7.2
PayPal Here
WYSIWYG editor
Adobe Experience Manager
6.7
PayPal Here
Code quality / cleanliness
Adobe Experience Manager
6.9
PayPal Here
Admin section
Adobe Experience Manager
7.2
PayPal Here
Page templates
Adobe Experience Manager
7.6
PayPal Here
Library of website themes
Adobe Experience Manager
7.5
PayPal Here
Mobile optimization / responsive design
Adobe Experience Manager
7.6
PayPal Here
Publishing workflow
Adobe Experience Manager
7.5
PayPal Here
Form generator
Adobe Experience Manager
7.0
PayPal Here

Web Content Management

Adobe Experience Manager
7.1
PayPal Here
Content taxonomy
Adobe Experience Manager
7.9
PayPal Here
SEO support
Adobe Experience Manager
6.5
PayPal Here
Bulk management
Adobe Experience Manager
6.9
PayPal Here
Availability / breadth of extensions
Adobe Experience Manager
6.9
PayPal Here
Community / comment management
Adobe Experience Manager
7.2
PayPal Here

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal | TrustRadius Reviewer

PayPal Here

  • Our customers can check out no matter where we are.
  • It is incredibly easy to use. Training new retail employees and volunteers takes almost no time.
  • When we were shopping around for solutions, Paypal Here was very cost effective.
  • Implementation with our current systems went very smoothly. The Paypal support team was great.
Anonymous | TrustRadius Reviewer

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams | TrustRadius Reviewer

PayPal Here

  • The receipt that people receive for a donation made through PayPal Here isn't easily edited/adjusted. I would like to add our branding and specific text to it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

PayPal Here

No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

PayPal Here

No score
No answers yet
No answers on this topic

Support Rating

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
Anonymous | TrustRadius Reviewer

PayPal Here

PayPal Here 8.5
Based on 4 answers
Support hasn't been needed in the 2 years of using PayPal but I have received calls from the company in the past asking about my experience with the device that was sent to me and they were pretty helpful with advice. Support is all over the internet if needed but for emergencies, so it is best to contact them during business hours.
Kevin Miller | TrustRadius Reviewer

Implementation Rating

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

PayPal Here

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

PayPal Here

The PayPal Here app and the PayPal Here card reader are the only solutions we have ever used for manual processing of credit card payments or performing transactions where we physically accept payment via credit cards in person. We have never tried the Square credit card reader device or any other point of sale system.
Jim Nelson | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager

  • Our brand requires a high level of polish and crisp functionality. AEM provides that for us. We do look as good as possible and it reflects well on our brand.
  • We can product new pages rapidly with our modules and so we can keep our content fresh and relevant.
  • Our brand value has risen considerably since we polished our web properties with AEM.
Saren Sakurai | TrustRadius Reviewer

PayPal Here

  • PayPal Here is worth every penny. We aren't charged anything more than processing fees and for those people that have PayPal accounts when they donate it costs us nothing, which is a money saver.
  • Also, we have access to the donations collected within 1-2 business days via direct deposit, and having access to capital sooner increases our ability to meet our campaign goals.
  • PayPal Here is also cheaper than ActBlue, the leading donation collection mechanism for Democratic campaigns. Additionally, the donations are bundled and sent to us via paper check once a week which causes a delay in access to funds and requires trips to the bank.
Fredrick Doss, M.A. | TrustRadius Reviewer

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PayPal Here

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
8.4
PayPal Here
9.1

Likelihood to Renew

Adobe Experience Manager
9.0
PayPal Here

Usability

Adobe Experience Manager
10.0
PayPal Here

Support Rating

Adobe Experience Manager
9.0
PayPal Here
8.5

Implementation Rating

Adobe Experience Manager
8.7
PayPal Here

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