What users are saying about
Top Rated
150 Ratings
17 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

PrestaShop

Prestashop offers a quick solution for companies who want a scalable solution in less time and with a low budget requirement. It's perfect for startup and pilot-projects. For example, it's very hard to put Prestashop in the middle of a multi-channel business due to security risks, difficult to exchange data from one database to another, API requests and more.
Marco Casieri profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
PrestaShop
Role-based user permissions
Adobe Experience Manager
8.2
PrestaShop

Platform & Infrastructure

Adobe Experience Manager
7.6
PrestaShop
API
Adobe Experience Manager
7.5
PrestaShop
Internationalization / multi-language
Adobe Experience Manager
7.7
PrestaShop

Web Content Creation

Adobe Experience Manager
7.0
PrestaShop
WYSIWYG editor
Adobe Experience Manager
8.2
PrestaShop
Code quality / cleanliness
Adobe Experience Manager
7.0
PrestaShop
Admin section
Adobe Experience Manager
7.5
PrestaShop
Page templates
Adobe Experience Manager
6.9
PrestaShop
Library of website themes
Adobe Experience Manager
5.5
PrestaShop
Mobile optimization / responsive design
Adobe Experience Manager
7.0
PrestaShop
Publishing workflow
Adobe Experience Manager
8.0
PrestaShop
Form generator
Adobe Experience Manager
6.3
PrestaShop

Web Content Management

Adobe Experience Manager
6.1
PrestaShop
Content taxonomy
Adobe Experience Manager
6.6
PrestaShop
SEO support
Adobe Experience Manager
6.5
PrestaShop
Bulk management
Adobe Experience Manager
6.1
PrestaShop
Availability / breadth of extensions
Adobe Experience Manager
6.1
PrestaShop
Community / comment management
Adobe Experience Manager
5.4
PrestaShop

Online Storefront

Adobe Experience Manager
PrestaShop
6.1
Product catalog & listings
Adobe Experience Manager
PrestaShop
7.0
Product management
Adobe Experience Manager
PrestaShop
7.0
Bulk product upload
Adobe Experience Manager
PrestaShop
4.9
Branding
Adobe Experience Manager
PrestaShop
5.4
Mobile storefront
Adobe Experience Manager
PrestaShop
5.4
Product variations
Adobe Experience Manager
PrestaShop
6.4
Website integration
Adobe Experience Manager
PrestaShop
6.0
Visual customization
Adobe Experience Manager
PrestaShop
6.0
CMS
Adobe Experience Manager
PrestaShop
6.9

Online Shopping Cart

Adobe Experience Manager
PrestaShop
7.2
Abandoned cart recovery
Adobe Experience Manager
PrestaShop
7.9
Checkout user experience
Adobe Experience Manager
PrestaShop
6.4

Online Payment System

Adobe Experience Manager
PrestaShop
6.9
eCommerce security
Adobe Experience Manager
PrestaShop
6.9

eCommerce Marketing

Adobe Experience Manager
PrestaShop
7.0
Promotions & discounts
Adobe Experience Manager
PrestaShop
7.0
Personalized recommendations
Adobe Experience Manager
PrestaShop
8.1
SEO
Adobe Experience Manager
PrestaShop
5.9

eCommerce Business Management

Adobe Experience Manager
PrestaShop
6.1
Multi-site management
Adobe Experience Manager
PrestaShop
3.9
Order processing
Adobe Experience Manager
PrestaShop
7.0
Inventory management
Adobe Experience Manager
PrestaShop
6.5
Shipping
Adobe Experience Manager
PrestaShop
6.9
Custom functionality
Adobe Experience Manager
PrestaShop
6.0

Pros

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo
  • Easy to install and have up quickly.
  • Lots of potential for customization and development overrides to shape the system the way it is needed.
  • Constant upgrades and bug fixes.
  • Lots of add-ons to choose.
Shay O'Neil profile photo

Cons

  • A lot of the OOB (Out Of the Box) components are still a little buggy and not fully ready to go without some minor tweaks.
  • Since the software was acquired not too long ago by Adobe, a lot of Adobe integrated solutions are not fully baked yet. That is getting better with time.
Vagner Polund profile photo
  • Documentation and support needs to be updated and expanded. There's a lack of books, and the only support aside from the forum is official prestashop support, which is not cheap. The system is too massive to have such little support.
  • Too many things can go wrong with too little explanation as to why. Too much time is wasted trying to figure out why prestashop isn't working as intended because of this. Seems that most of the questions online are people fumbling around with vague issues and errors and no explanation.
  • Code should either be organized more intuitively, or there should be more help outlining what is going on during runtime for debug purposes. Why is there not a built in way to display the tpl that is being loaded in each section? I tried figuring out how to do it myself using the documentation but gave up. Instead I have to swim through the entire code to figure out how to do it myself. Should not be this complicated.
  • Too many things can go wrong when transferring or copying the website, which essentially breaks everything. Again, too little help and messages explaining why things don't work. Internet search shows that this is a common issue.
Shay O'Neil profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Have used a handful of other content management systems, all of which tend to be either proprietary or freeware -- and the latter presents a security issue. Adobe Experience Manager is easily the most feature-rich content management system I have used, but more features sometimes comes with inconveniences -- taking longer to load when accessing remotely (times out on slow Internet connections), slower taxonomy tagging, etc. It is also the most well-supported system I have used; Adobe is more responsive than most if glitches happen or in response to changes in Google practices for SEO, etc
Courtney E. Howard profile photo
We did not select it, the team before us selected it because it was free. All development was outsourced to a prestashop team.
Shay O'Neil profile photo

Return on Investment

  • A few clients see no ROI but few are heavily dependent and align on it.. Mixed reviews from clients
Sujeet Sharma profile photo
  • Not sure, it is the only e-commerce platform we have used.
Shay O'Neil profile photo

Screenshots

Adobe Experience Manager

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PrestaShop

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details