What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

Qualtrics

Top Rated
235 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

Qualtrics

Top Rated
235 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Qualtrics

Qualtrics is well suited for surveys that I can send out. The reminder function is great, I appreciate that a survey and all reminders can be programed all at once. That way I don't have to remember if I sent a reminder or not. I know it is taken care of. I have been told it is not so practical for instant surveys, like at a graduation ceremony where it is necessary to get the URL to an audience.
Katharine Mason profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
Qualtrics
Role-based user permissions
Adobe Experience Manager
8.1
Qualtrics

Platform & Infrastructure

Adobe Experience Manager
7.7
Qualtrics
API
Adobe Experience Manager
7.5
Qualtrics
Internationalization / multi-language
Adobe Experience Manager
7.9
Qualtrics

Web Content Creation

Adobe Experience Manager
7.1
Qualtrics
WYSIWYG editor
Adobe Experience Manager
8.3
Qualtrics
Code quality / cleanliness
Adobe Experience Manager
6.9
Qualtrics
Admin section
Adobe Experience Manager
7.2
Qualtrics
Page templates
Adobe Experience Manager
6.9
Qualtrics
Library of website themes
Adobe Experience Manager
5.8
Qualtrics
Mobile optimization / responsive design
Adobe Experience Manager
8.0
Qualtrics
Publishing workflow
Adobe Experience Manager
7.8
Qualtrics
Form generator
Adobe Experience Manager
6.0
Qualtrics

Web Content Management

Adobe Experience Manager
6.3
Qualtrics
Content taxonomy
Adobe Experience Manager
7.2
Qualtrics
SEO support
Adobe Experience Manager
6.9
Qualtrics
Bulk management
Adobe Experience Manager
5.4
Qualtrics
Availability / breadth of extensions
Adobe Experience Manager
6.5
Qualtrics
Community / comment management
Adobe Experience Manager
5.3
Qualtrics

Survey Format & Appearance

Adobe Experience Manager
Qualtrics
8.1
Survey templates
Adobe Experience Manager
Qualtrics
8.5
Themes
Adobe Experience Manager
Qualtrics
6.9
Custom logo/branding
Adobe Experience Manager
Qualtrics
9.0

Survey Content

Adobe Experience Manager
Qualtrics
9.0
Changes to live survey
Adobe Experience Manager
Qualtrics
8.7
Question design help
Adobe Experience Manager
Qualtrics
8.5
Multiple question types
Adobe Experience Manager
Qualtrics
9.7

Survey Logic

Adobe Experience Manager
Qualtrics
8.7
Survey logic flexibility
Adobe Experience Manager
Qualtrics
8.7

Survey Reporting & Analytics

Adobe Experience Manager
Qualtrics
7.9
Response tracking
Adobe Experience Manager
Qualtrics
7.7
Data export
Adobe Experience Manager
Qualtrics
8.7
Standard reports
Adobe Experience Manager
Qualtrics
7.3
Custom reports
Adobe Experience Manager
Qualtrics
8.3
Analytics
Adobe Experience Manager
Qualtrics
7.5

Survey Administration & Security

Adobe Experience Manager
Qualtrics
8.3
Access controls
Adobe Experience Manager
Qualtrics
8.3
Compliance
Adobe Experience Manager
Qualtrics
8.3

Survey Distribution

Adobe Experience Manager
Qualtrics
7.6
Vendor-offered crowdsourcing
Adobe Experience Manager
Qualtrics
8.1
Respondent restrictions
Adobe Experience Manager
Qualtrics
7.1

Pros

  • Media library and asset management is simplified, separating storage and also allowing developers to manage the workflow of the publishing process.
  • No addition of API services are required, using the same requests and data access layer for both front end and back end development simplifies the project lifecycle.
  • Duplicating code is easy, developers can simply copy components and reuse or rework for each use case.
Mike Plant profile photo
  • Qualtrics offers a wide range of question formats. This feature allows for uniquely styled questions that keep a students interest.
  • Qualtrics is very useful for sending out surveys on a particular schedule at a good time to not overload our campus IT system. The reminder feature is great in that I can set up all four reminders for the entire survey when I set up the survey.
  • I most value the immediate support when I run into a problem. A problem stops my work in its tracks. It is very important that I get the issue resolved quickly so I can get on with my work.
Katharine Mason profile photo

Cons

  • A lot of the OOB (Out Of the Box) components are still a little buggy and not fully ready to go without some minor tweaks.
  • Since the software was acquired not too long ago by Adobe, a lot of Adobe integrated solutions are not fully baked yet. That is getting better with time.
Vagner Polund profile photo
  • Qualtrics has been working to add more programs to its product line, but I am not sure yet how helpful the new lines are. It seems like they are trying to make it to where the entire company will use different platforms based on the type of feedback they need.
  • The Qualtrics insights summit is a really great way to network with all different types of researchers. I just wish they would focus more on research and less on having big-name celebrities speak.
  • Qualtrics support could use some work. It can be difficult to find help in the community. I almost always have to reach out to someone on the online chat or via email to get help.
Corinne Gibson profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
Qualtrics9.4
Based on 41 answers
We really get a lot of value from our Qualtrics purchase and we don't even come close to using all of the available features, the sky is the limit.
Margaret Deegan Seifert profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
Qualtrics8.6
Based on 10 answers
There are many things which go wrong when survey is live, if you change some setting in the survey...it automatically gets reflected in the Live link. One of our survey was live and setting got changed to "Do not record personal information and remove associate panel information" and we lost close to 200 participants background information ....the issue is still under investigation as to how/who made this change, as only I had the access to the survey and I am 100% confident I didn't change anything in the survey once it went Live.When I contacted support if they have any information on who made the change on the survey, they mentioned they don't keep this information on their server. I was Shocked, one can go and change anything in the active survey and no information is recorded who made that change on the server.God Save our Active surveys on Qualtrics :(
Shanker Varandani profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
Qualtrics10.0
Based on 11 answers
The few times I've requested help with the product, the service representatives are quick to contact me and follow up with me on my questions.
Scott Gordy profile photo

Online Training

No score
No answers yet
No answers on this topic
Qualtrics8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Michael Climek profile photo

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
Qualtrics9.0
Based on 1 answer
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Benjamin Sider profile photo

Alternatives Considered

We have used both Hybris and AEM, Hybris for e-commerce site and AEM for front facing site. Generally we prefer AEM due to the ease of use and user friendliness, as well as improved interface
No photo available
I haven't used any product that's superior to Qualtrics for what it does and I'm not aware of any.
Asif Mehedi profile photo

Return on Investment

  • Increase employee efficiency
  • Complete control of content by marketing team
  • Great user experience
Nadia Sweeting, MS profile photo
  • The greatest impact Qualtrics has had on me is on my time. I am so much more efficient with this platform. The ease of programming and simple abilities to program skip or display logic has even helped me become better at writing because it opened up so many new survey design possibilities.
  • In terms of our business, the ease of programming cut the project timeline in half. No longer do we have to send drafts back and forth with the programmer at a cost every time. The platform has streamlined our process and allowed us to complete more projects in a year and increase our revenues.
  • In terms of cost, this platform is just a fraction of what we used to pay to run national and regional surveys.
Erika Meeske profile photo

Screenshots

Adobe Experience Manager

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Qualtrics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details