178 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
Top Rated
207 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
Anonymous | TrustRadius Reviewer

ion, by Rock Content (formerly from ScribbleLive)

I don't give 9 ratings easily. Anyone wanting greater user engagement would benefit from ion interactive. I can slap together a simple interactive tool for a social post easily. I also have a plan selector with complex logic built in that would have cost me $50k to build without ion. Now I'm able to duplicate it and make adjustments to use it for various other applications. We've created a couple dozen fun interactive tools for social posts and now we simply re-purpose them easily to create new ones frequently. I just created a new page for our website that we'll want to be fluid; so the site developers suggested we simply embed an ion tool to give us real-time flexibility. Marketers in other divisions are jealous when they see all the fun stuff we're doing--they're gradually becoming ion converts
Steve Gandola | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager
8.4
ion, by Rock Content (formerly from ScribbleLive)
Role-based user permissions
Adobe Experience Manager
8.4
ion, by Rock Content (formerly from ScribbleLive)

Platform & Infrastructure

Adobe Experience Manager
8.0
ion, by Rock Content (formerly from ScribbleLive)
API
Adobe Experience Manager
7.8
ion, by Rock Content (formerly from ScribbleLive)
Internationalization / multi-language
Adobe Experience Manager
8.2
ion, by Rock Content (formerly from ScribbleLive)

Web Content Creation

Adobe Experience Manager
7.2
ion, by Rock Content (formerly from ScribbleLive)
WYSIWYG editor
Adobe Experience Manager
6.7
ion, by Rock Content (formerly from ScribbleLive)
Code quality / cleanliness
Adobe Experience Manager
6.9
ion, by Rock Content (formerly from ScribbleLive)
Admin section
Adobe Experience Manager
7.2
ion, by Rock Content (formerly from ScribbleLive)
Page templates
Adobe Experience Manager
7.5
ion, by Rock Content (formerly from ScribbleLive)
Library of website themes
Adobe Experience Manager
7.2
ion, by Rock Content (formerly from ScribbleLive)
Mobile optimization / responsive design
Adobe Experience Manager
7.5
ion, by Rock Content (formerly from ScribbleLive)
Publishing workflow
Adobe Experience Manager
7.4
ion, by Rock Content (formerly from ScribbleLive)
Form generator
Adobe Experience Manager
7.0
ion, by Rock Content (formerly from ScribbleLive)

Web Content Management

Adobe Experience Manager
6.9
ion, by Rock Content (formerly from ScribbleLive)
Content taxonomy
Adobe Experience Manager
7.9
ion, by Rock Content (formerly from ScribbleLive)
SEO support
Adobe Experience Manager
6.4
ion, by Rock Content (formerly from ScribbleLive)
Bulk management
Adobe Experience Manager
6.8
ion, by Rock Content (formerly from ScribbleLive)
Availability / breadth of extensions
Adobe Experience Manager
6.6
ion, by Rock Content (formerly from ScribbleLive)
Community / comment management
Adobe Experience Manager
6.9
ion, by Rock Content (formerly from ScribbleLive)

Content Creation

Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
7.3
Ideation
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
7.5
Content collaboration
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
7.0

Content Publishing

Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
7.5
Content hub
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
7.5
Forms / Gated content
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
7.7
Embedded CTAs
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
8.4
Content distribution
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
7.3
Content promotion
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
8.2
Content automation
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
6.1

Content Reporting & Analytics

Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
6.9
Audience profiling and targeting
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
6.9
Closed-loop tracking and reporting
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
7.1
Content performance analytics
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
7.0
Campaign optimization dashboard
Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
6.4

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal | TrustRadius Reviewer

ion, by Rock Content (formerly from ScribbleLive)

  • The Ion support team - both during implementation and as we've been building experiences - has been exemplary. They are always available, engaged and enthusiastic.
  • One aspect of the platform that we've loved from the beginning is the customized design template that is built into the platform. Our in-house designer particularly loves this feature as it saves her hours of time when it comes to designing individual assets. She can go in and add polish and style without having to start from scratch every time.
  • The metrics are also incredible. You can really examine and analyze them from several different angles. Automation, Content and our business lines each view the metrics from a different perspective so this has been an especially helpful feature.
Taylor Bornstein | TrustRadius Reviewer

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams | TrustRadius Reviewer

ion, by Rock Content (formerly from ScribbleLive)

  • The organization of the catalog leaves something to be desired. It's not very straight forward and it looks dated.
  • The editing tool can sometimes be wonky, zooming instead of opening an edit box.
  • Matching styles requires a paste to match style. From what I can tell there's not a direct button or a global style push.
Aubyn Scolnick | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

ion, by Rock Content (formerly from ScribbleLive)

ion, by Rock Content (formerly from ScribbleLive) 7.1
Based on 22 answers
We use it for every landing page and we plan on only doing more dynamic content creation. We dont see that option coming in-house any time ever in the future. ION has a very robust platform for us to work with that really allows us to do more for our customers in regards to having the one-to-one conversation.
Laura Medley | TrustRadius Reviewer

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

ion, by Rock Content (formerly from ScribbleLive)

ion, by Rock Content (formerly from ScribbleLive) 7.4
Based on 17 answers
Usability is straightforward, with extensive documentation and tutorials provided to ensure landing pages are built to specifications and can be optimized for performance. Built-in platform funnels give insight into customer dropoff, success/failures, and conversions (at a glance). Setting up a landing page can be done quickly and easily, with numerous integrations (CRMs like SalesForce, for instance) supported
Leah Jakaitis | TrustRadius Reviewer

Support Rating

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
Anonymous | TrustRadius Reviewer

ion, by Rock Content (formerly from ScribbleLive)

ion, by Rock Content (formerly from ScribbleLive) 10.0
Based on 36 answers
The ION support team is amazing. There has not been a single issue they they could not solve for me. If there is a feature or request that they do not have, they have even, on occasion, created custom scripts for our team.*Update 6/5/17 - ION has continued to delight on multiple occasions. I appreciate their attention to detail and ability to solve whatever issue I have. After 3+ years of use and support, ION still has my full endorsement.
Chris Schultz | TrustRadius Reviewer

Implementation Rating

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

ion, by Rock Content (formerly from ScribbleLive)

ion, by Rock Content (formerly from ScribbleLive) 10.0
Based on 12 answers
There were a lot of things we learned about the tool once we really got in and got our hands dirty. Being hands-on was essential for our team to be able to utilize ION in the most effective manner.
Jessica Hill | TrustRadius Reviewer

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

ion, by Rock Content (formerly from ScribbleLive)

Honestly, we did not evaluate competitors--we had an influential new member of our marketing team come in with previous experience using Ion from another company, and after checking it out/evaluating it, we did their sandbox demo and found it to be very usable...and what we built during that demo time (15 days) was well-received internally, pushing things forward toward purchase
Jesse Bond | TrustRadius Reviewer

Scalability

Adobe Experience Manager

No score
No answers yet
No answers on this topic

ion, by Rock Content (formerly from ScribbleLive)

ion, by Rock Content (formerly from ScribbleLive) 8.0
Based on 1 answer
Separate client portfolios enable scalability, however, some elements are still grouped for all accounts so it's difficult to scale for an ad agency with multiple clients. Would prefer totally separate sections of the platform for all clients with each element housed separately.
Georgia Dardick | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager

  • Our brand requires a high level of polish and crisp functionality. AEM provides that for us. We do look as good as possible and it reflects well on our brand.
  • We can product new pages rapidly with our modules and so we can keep our content fresh and relevant.
  • Our brand value has risen considerably since we polished our web properties with AEM.
Saren Sakurai | TrustRadius Reviewer

ion, by Rock Content (formerly from ScribbleLive)

  • I believe this has been a positive ROI for our company - one of our clients pays the subscription and we can use it for multiple clients
  • We've diversified our offerings to clients and have an extra component that separates us from competition
  • We as a team have become more digital savvy
Rachel McIntyre | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Experience Manager Editions & Modules

Additional Pricing Details

ion, by Rock Content (formerly from ScribbleLive)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5,500*

* per customer

ion, by Rock Content (formerly from ScribbleLive) Editions & Modules

Edition
Managed Services + SaaSCustom1
  1. per year
Additional Pricing Details
ion’s Build Anything SaaS platform provides organizations with an entirely new and agile interactive content marketing capability. It enables non-technical marketers and designers to create, test and measure an unlimited number of all types of interactive content marketing experiences. It includes unlimited seats, experiences, tests, customization, phone and email support, analytics and more.

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
8.2
ion, by Rock Content (formerly from ScribbleLive)
7.6

Likelihood to Renew

Adobe Experience Manager
9.0
ion, by Rock Content (formerly from ScribbleLive)
7.1

Usability

Adobe Experience Manager
10.0
ion, by Rock Content (formerly from ScribbleLive)
7.4

Support Rating

Adobe Experience Manager
9.0
ion, by Rock Content (formerly from ScribbleLive)
10.0

Online Training

Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
8.0

Implementation Rating

Adobe Experience Manager
8.7
ion, by Rock Content (formerly from ScribbleLive)
10.0

Scalability

Adobe Experience Manager
ion, by Rock Content (formerly from ScribbleLive)
8.0

Add comparison