Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
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ServiceNow Governance, Risk, and Compliance

It is well suited when you already have ServiceNow installed in the environment. You can benefit from a budgetary perspective as there's no need to buy another tool that requires support, cost, etc. You can also benefit as there is easy integration with your asset library if you leverage for your CMDB, etc. It is less appropriate if there are adequate resources (people and money) and you want to quickly hit the ground running with a more enhanced, robust GRC platform. Other products would require less development as industry processes are delivered out of the box for systems that are truly GRC tools.
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Feature Rating Comparison

Security

Adobe Experience Manager
8.1
ServiceNow Governance, Risk, and Compliance
Role-based user permissions
Adobe Experience Manager
8.1
ServiceNow Governance, Risk, and Compliance

Platform & Infrastructure

Adobe Experience Manager
7.7
ServiceNow Governance, Risk, and Compliance
API
Adobe Experience Manager
7.5
ServiceNow Governance, Risk, and Compliance
Internationalization / multi-language
Adobe Experience Manager
7.9
ServiceNow Governance, Risk, and Compliance

Web Content Creation

Adobe Experience Manager
7.1
ServiceNow Governance, Risk, and Compliance
WYSIWYG editor
Adobe Experience Manager
8.3
ServiceNow Governance, Risk, and Compliance
Code quality / cleanliness
Adobe Experience Manager
6.9
ServiceNow Governance, Risk, and Compliance
Admin section
Adobe Experience Manager
7.2
ServiceNow Governance, Risk, and Compliance
Page templates
Adobe Experience Manager
6.9
ServiceNow Governance, Risk, and Compliance
Library of website themes
Adobe Experience Manager
5.8
ServiceNow Governance, Risk, and Compliance
Mobile optimization / responsive design
Adobe Experience Manager
8.0
ServiceNow Governance, Risk, and Compliance
Publishing workflow
Adobe Experience Manager
7.8
ServiceNow Governance, Risk, and Compliance
Form generator
Adobe Experience Manager
6.0
ServiceNow Governance, Risk, and Compliance

Web Content Management

Adobe Experience Manager
6.2
ServiceNow Governance, Risk, and Compliance
Content taxonomy
Adobe Experience Manager
7.2
ServiceNow Governance, Risk, and Compliance
SEO support
Adobe Experience Manager
6.9
ServiceNow Governance, Risk, and Compliance
Bulk management
Adobe Experience Manager
5.4
ServiceNow Governance, Risk, and Compliance
Availability / breadth of extensions
Adobe Experience Manager
6.5
ServiceNow Governance, Risk, and Compliance
Community / comment management
Adobe Experience Manager
5.3
ServiceNow Governance, Risk, and Compliance

Governance, Risk & Compliance

Adobe Experience Manager
ServiceNow Governance, Risk, and Compliance
8.0
Common repository of GRC items
Adobe Experience Manager
ServiceNow Governance, Risk, and Compliance
10.0
Risk management
Adobe Experience Manager
ServiceNow Governance, Risk, and Compliance
6.0
Integration with Corporate Performance Management (CPM) systems
Adobe Experience Manager
ServiceNow Governance, Risk, and Compliance
7.0
GRC policy management
Adobe Experience Manager
ServiceNow Governance, Risk, and Compliance
8.0
Incident management
Adobe Experience Manager
ServiceNow Governance, Risk, and Compliance
9.0

Pros

  • Manages web content with an intuitive WYSIWYG authoring experience.
  • Manages Digital Assets used by your website such as images, audio, documents, etc.
  • Creates an simple easy to use experience to generate web content. Centers all web content generation around the author.
Vagner Polund profile photo
  • ServiceNow GRC is easily configurable. It does not require an extremely large team to support a decent size company.
  • While out of the box it does not deliver functionality offered by other GRC competitors, it can easily be designed. And by giving you the ability to design, you can make it fit your program with relative ease.
  • Cost benefit if ServiceNow is already leveraged within the environment. Deploying GRC capabilities comes at the cost of extra licenses.
Nick Bettes, CRISC, MBA profile photo

Cons

  • In all honesty, Adobe Experience Manager is not without its glitches, like anything. Some errors have perplexed our internal IT staff.
  • Likely to require some finessing or customization to work with or port over assets in an existing system.
  • Check that it supports any ancillary, third-party or custom solutions you might already use.
  • Check on hardware requirements, to ensure your infrastructure is sufficient to take full advantage of AEM (web server capacity, speeds, etc.).
Courtney E. Howard profile photo
  • Delivering more out of the box functionality that rivals other GRC platforms. The bare bones approach may not help companies that do not have expertise or capabilities to build effective GRC processes.
  • Easier way to implement workflow.
  • Offering better metrics without buying add-on tools.
Nick Bettes, CRISC, MBA profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Ease of setup and use makes Adobe Experience Manager one of the best content management systems that is available in the market. The fact that the underlying frameworks are largely open source, helps in facilitating third party integrations more seamlessly. The default options available to the user are significantly larger than other CMS. Exercising control and workflow management is really simple and extremely powerful.
No photo available
This response would have been provided in previous responses. There are pro's and con's to selecting the tool. It stacks of very nicely when you have time to develop and deploy the right processes.
Nick Bettes, CRISC, MBA profile photo

Return on Investment

  • A few clients see no ROI but few are heavily dependent and align on it.. Mixed reviews from clients
Sujeet Sharma profile photo
  • It provided a polished look on our risk program that Excel and PPT could not provide.
  • Made it much easier to manage hundreds of risks at any given time.
  • Provided clear view of ownership of risks with risk impact, etc.
Nick Bettes, CRISC, MBA profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ServiceNow Governance, Risk, and Compliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details