What users are saying about
176 Ratings
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Score 8.2 out of 100
75 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
Anonymous | TrustRadius Reviewer

Shopify Plus

Shopify is the industry standard when it comes to eCommerce software. It's basically the #1 ecommerce software solution that is out there that has everything under one roof. You want reliability? Shopify is your solution. You want fast website performance with great uptime? Shopify is your solution. The only area it's less appropriate is how their dedicated account support and tech support for Plus customers has kind of lost touch with it's customers. On the flipside Shopify's services are still the best in the industry, but that doesn't mean they can lose touch with their customers.
Ricky Jordan | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager
8.4
Shopify Plus
Role-based user permissions
Adobe Experience Manager
8.4
Shopify Plus

Platform & Infrastructure

Adobe Experience Manager
8.0
Shopify Plus
API
Adobe Experience Manager
7.8
Shopify Plus
Internationalization / multi-language
Adobe Experience Manager
8.2
Shopify Plus

Web Content Creation

Adobe Experience Manager
7.1
Shopify Plus
WYSIWYG editor
Adobe Experience Manager
6.7
Shopify Plus
Code quality / cleanliness
Adobe Experience Manager
6.9
Shopify Plus
Admin section
Adobe Experience Manager
7.3
Shopify Plus
Page templates
Adobe Experience Manager
7.4
Shopify Plus
Library of website themes
Adobe Experience Manager
7.0
Shopify Plus
Mobile optimization / responsive design
Adobe Experience Manager
7.4
Shopify Plus
Publishing workflow
Adobe Experience Manager
7.3
Shopify Plus
Form generator
Adobe Experience Manager
7.0
Shopify Plus

Web Content Management

Adobe Experience Manager
6.8
Shopify Plus
Content taxonomy
Adobe Experience Manager
7.8
Shopify Plus
SEO support
Adobe Experience Manager
6.4
Shopify Plus
Bulk management
Adobe Experience Manager
6.8
Shopify Plus
Availability / breadth of extensions
Adobe Experience Manager
6.4
Shopify Plus
Community / comment management
Adobe Experience Manager
6.8
Shopify Plus

Online Storefront

Adobe Experience Manager
Shopify Plus
8.4
Product catalog & listings
Adobe Experience Manager
Shopify Plus
8.8
Product management
Adobe Experience Manager
Shopify Plus
8.3
Bulk product upload
Adobe Experience Manager
Shopify Plus
7.9
Branding
Adobe Experience Manager
Shopify Plus
8.3
Mobile storefront
Adobe Experience Manager
Shopify Plus
8.7
Product variations
Adobe Experience Manager
Shopify Plus
8.2
Website integration
Adobe Experience Manager
Shopify Plus
8.5
Visual customization
Adobe Experience Manager
Shopify Plus
8.4
CMS
Adobe Experience Manager
Shopify Plus
8.5

Online Shopping Cart

Adobe Experience Manager
Shopify Plus
8.5
Abandoned cart recovery
Adobe Experience Manager
Shopify Plus
8.1
Checkout user experience
Adobe Experience Manager
Shopify Plus
9.0

Online Payment System

Adobe Experience Manager
Shopify Plus
9.4
eCommerce security
Adobe Experience Manager
Shopify Plus
9.4

eCommerce Marketing

Adobe Experience Manager
Shopify Plus
8.3
Promotions & discounts
Adobe Experience Manager
Shopify Plus
8.4
Personalized recommendations
Adobe Experience Manager
Shopify Plus
8.0
SEO
Adobe Experience Manager
Shopify Plus
8.4

eCommerce Business Management

Adobe Experience Manager
Shopify Plus
8.1
Order processing
Adobe Experience Manager
Shopify Plus
8.8
Inventory management
Adobe Experience Manager
Shopify Plus
8.3
Shipping
Adobe Experience Manager
Shopify Plus
8.0
Custom functionality
Adobe Experience Manager
Shopify Plus
7.4

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal | TrustRadius Reviewer

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Anonymous | TrustRadius Reviewer

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams | TrustRadius Reviewer

Shopify Plus

  • Some features that are non-negotiates for some businesses are missing, or are only available if you use Shopify Payments. One that comes to mind is saved/vaulted credit cards.
  • Many aspects of Shopify Plus, including pre-built reporting features and widgets in the admin interface are very obviously built for small businesses. The larger you get as a business, the more irrelevant many of Shopify Plus features become.
  • Shopify Plus does not have a robust POS at all. The POS is not enterprise-level.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

Shopify Plus

No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

Shopify Plus

No score
No answers yet
No answers on this topic

Support Rating

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
Anonymous | TrustRadius Reviewer

Shopify Plus

Shopify Plus 10.0
Based on 1 answer
Always are quick to answer our questions and help us find a solution
Anonymous | TrustRadius Reviewer

Implementation Rating

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

Shopify Plus

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

Shopify Plus

Shopify is definitely more intuitive and easier to get running than Magento. Think of it as Shopify being built for the user and Magento being built for the developer. Overall, they both have similar capacities but I would choose Shopify every time over Magento. Brightpearl has no eCommerce built in functionality but we used to use it similarly to how we use Shopify and FarApp and we run into the same issues (although the product sync is a built more stable on the FarApp side).
Jeffrey Hilliard | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager

  • Our brand requires a high level of polish and crisp functionality. AEM provides that for us. We do look as good as possible and it reflects well on our brand.
  • We can product new pages rapidly with our modules and so we can keep our content fresh and relevant.
  • Our brand value has risen considerably since we polished our web properties with AEM.
Saren Sakurai | TrustRadius Reviewer

Shopify Plus

  • It allows us to train our employees easy on this tool, allowing them to be able to place orders for customer correctly. And better able to assist our customers.
  • Allows us to keep all our order information in one place, and use that order information for our loyalty program and marketing.
Rachel Blankenship | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
8.0
Shopify Plus
8.8

Likelihood to Renew

Adobe Experience Manager
9.0
Shopify Plus

Usability

Adobe Experience Manager
10.0
Shopify Plus

Support Rating

Adobe Experience Manager
9.0
Shopify Plus
10.0

Implementation Rating

Adobe Experience Manager
8.7
Shopify Plus

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