What users are saying about
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Top Rated
1902 Ratings
176 Ratings
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Score 8.2 out of 100

Skype

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Top Rated
1902 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
Anonymous | TrustRadius Reviewer

Skype

Skype is well suited for small offices, interaction with home-based employees, multi-country audio meetings (assuming there is a universal language), one-on-one coaching, or performance appraisal. Low customer assistance center using foreign numbers.It is less appropriate for video conferences where a leader allows many participants to speak, share documents, and interact using their cameras (PC or cell phones) all at the same time. Zoom has taken the lead in this area. It is sad to see that PlaceWare, a pioneer at one time, has lagged behind after Microsoft bought it.
Ricardo G Lopes | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager
8.4
Skype
Role-based user permissions
Adobe Experience Manager
8.4
Skype

Platform & Infrastructure

Adobe Experience Manager
8.0
Skype
API
Adobe Experience Manager
7.8
Skype
Internationalization / multi-language
Adobe Experience Manager
8.2
Skype

Web Content Creation

Adobe Experience Manager
7.1
Skype
WYSIWYG editor
Adobe Experience Manager
6.7
Skype
Code quality / cleanliness
Adobe Experience Manager
6.9
Skype
Admin section
Adobe Experience Manager
7.3
Skype
Page templates
Adobe Experience Manager
7.4
Skype
Library of website themes
Adobe Experience Manager
7.0
Skype
Mobile optimization / responsive design
Adobe Experience Manager
7.3
Skype
Publishing workflow
Adobe Experience Manager
7.3
Skype
Form generator
Adobe Experience Manager
7.0
Skype

Web Content Management

Adobe Experience Manager
6.8
Skype
Content taxonomy
Adobe Experience Manager
7.8
Skype
SEO support
Adobe Experience Manager
6.4
Skype
Bulk management
Adobe Experience Manager
6.8
Skype
Availability / breadth of extensions
Adobe Experience Manager
6.4
Skype
Community / comment management
Adobe Experience Manager
6.8
Skype

Performance & Compatibility of Online Events Software

Adobe Experience Manager
Skype
7.7
High quality audio
Adobe Experience Manager
Skype
8.4
High quality video
Adobe Experience Manager
Skype
8.0
Low bandwidth requirements
Adobe Experience Manager
Skype
6.7
Mobile support
Adobe Experience Manager
Skype
7.8

Screen Sharing

Adobe Experience Manager
Skype
8.0
Desktop sharing
Adobe Experience Manager
Skype
8.5
Whiteboards
Adobe Experience Manager
Skype
7.5

Online Meetings / Events

Adobe Experience Manager
Skype
7.6
Calendar integration
Adobe Experience Manager
Skype
7.5
Meeting initiation
Adobe Experience Manager
Skype
7.8
Integrates with social media
Adobe Experience Manager
Skype
6.9
Record meetings / events
Adobe Experience Manager
Skype
8.0
Slideshows
Adobe Experience Manager
Skype
7.7

Online Events Collaboration

Adobe Experience Manager
Skype
8.2
Live chat
Adobe Experience Manager
Skype
8.5
Audience polling
Adobe Experience Manager
Skype
7.9
Q&A
Adobe Experience Manager
Skype
8.3

Online Events Security

Adobe Experience Manager
Skype
7.4
User authentication
Adobe Experience Manager
Skype
8.0
Participant roles & permissions
Adobe Experience Manager
Skype
7.3
Confidential attendee list
Adobe Experience Manager
Skype
6.9

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal | TrustRadius Reviewer

Skype

  • Skype for Business has grown quite a lot since its days as Microsoft Lync and is now quite nicely integrated with almost facets of Windows and Office (and other Microsoft stuff).
  • It's nice for inter-office communication when everyone's using Active Directory and has Skype for Business running.
  • Skype for Business works well even on non-Windows and/or non-university machines (e.g. personal computers).
Ho'omana Nathan Horton | TrustRadius Reviewer

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams | TrustRadius Reviewer

Skype

  • I find the new interface of Skype very unintuitive compared to previous versions. Every time I am talking with someone I end up clicking on icons until I find the chat area or the screen sharing option.
  • In newer versions of Skype, I've had many issues with audio feedback being slow or interrupted, despite the fact that I have high speed internet. This is extremely annoying if you are trying to discuss difficult and complex topics.
  • Sometimes the video option randomly doesn't work, and I also find it difficult to add people to your Skype phonebook if you don't know their exact Skype username.
Maike Holthuijzen | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

Skype

Skype 9.4
Based on 5 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar | TrustRadius Reviewer

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

Skype

Skype 9.0
Based on 2 answers
Because it's reliable, cheap and requires a low bandwidth during voice and video calling.
sohail ahmed | TrustRadius Reviewer

Support Rating

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
Anonymous | TrustRadius Reviewer

Skype

Skype 7.4
Based on 47 answers
When I have been faced with a specific issue, in most cases, I instantly was able to find the solution in an online FAQ. Also, on Skype I always witness new updates and bug fixes on a regular basis. Still, it is always something wrong with specific details like duplicate text messages or software over installing. As for me, it could be fewer mistakes when we are talking about Microsoft.
Yurii Aliabiev | TrustRadius Reviewer

Implementation Rating

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

Skype

Skype 10.0
Based on 2 answers
No, It was implemented by third party
sohail ahmed | TrustRadius Reviewer

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

Skype

Slack, WebEx, and Google Hangouts. Skype is not as fancy as Slack or WebEx, and not as international or widespread as Google Hangouts, however. As I've stated, it really shines in our closed environment and isolated domain. The truth is we have been using a Windows-only domain on our isolated environment and Skype fits very nicely into that. The simple integration into our current setup was easy and fast.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager

  • Our brand requires a high level of polish and crisp functionality. AEM provides that for us. We do look as good as possible and it reflects well on our brand.
  • We can product new pages rapidly with our modules and so we can keep our content fresh and relevant.
  • Our brand value has risen considerably since we polished our web properties with AEM.
Saren Sakurai | TrustRadius Reviewer

Skype

  • My department does not use Skype in a way that would be seen as generating a return on investment but for what the product does it is a good value.
  • It really closes the distance gap in working with offices that are far away. Conference calls can be so soul crushing, this is a much better option.
  • The only negative impact is that it is not the only video conferencing tool that I use. Given that it is not as strong of a multi user platform I can't say that it may cover every need that every office would have.
Jason Hartigan | TrustRadius Reviewer

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
8.0
Skype
8.0

Likelihood to Renew

Adobe Experience Manager
9.0
Skype
9.4

Usability

Adobe Experience Manager
10.0
Skype
9.0

Support Rating

Adobe Experience Manager
9.0
Skype
7.4

Implementation Rating

Adobe Experience Manager
8.7
Skype
10.0

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