What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

Spredfast

Top Rated
104 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

Spredfast

Top Rated
104 Ratings
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Spredfast

Spredfast is best for understanding your target audience. You are able to fully understand what is trending and what people are talking about. You can see metrics for every social media platform all in one place. The insight you get out of the data and analytics is really helpful when building your strategy.
No photo available

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
Spredfast
Role-based user permissions
Adobe Experience Manager
8.1
Spredfast

Platform & Infrastructure

Adobe Experience Manager
7.7
Spredfast
API
Adobe Experience Manager
7.5
Spredfast
Internationalization / multi-language
Adobe Experience Manager
7.9
Spredfast

Web Content Creation

Adobe Experience Manager
7.1
Spredfast
WYSIWYG editor
Adobe Experience Manager
8.3
Spredfast
Code quality / cleanliness
Adobe Experience Manager
6.9
Spredfast
Admin section
Adobe Experience Manager
7.2
Spredfast
Page templates
Adobe Experience Manager
6.9
Spredfast
Library of website themes
Adobe Experience Manager
5.8
Spredfast
Mobile optimization / responsive design
Adobe Experience Manager
8.0
Spredfast
Publishing workflow
Adobe Experience Manager
7.8
Spredfast
Form generator
Adobe Experience Manager
6.0
Spredfast

Web Content Management

Adobe Experience Manager
6.3
Spredfast
Content taxonomy
Adobe Experience Manager
7.2
Spredfast
SEO support
Adobe Experience Manager
6.9
Spredfast
Bulk management
Adobe Experience Manager
5.4
Spredfast
Availability / breadth of extensions
Adobe Experience Manager
6.5
Spredfast
Community / comment management
Adobe Experience Manager
5.3
Spredfast

Listening/monitoring

Adobe Experience Manager
Spredfast
7.6
Boolean keyword searches
Adobe Experience Manager
Spredfast
8.5
Filtering out noise/spam
Adobe Experience Manager
Spredfast
8.0
Sentiment analysis
Adobe Experience Manager
Spredfast
6.1
Broad channel coverage
Adobe Experience Manager
Spredfast
7.7

Publishing

Adobe Experience Manager
Spredfast
7.6
Content planning and scheduling
Adobe Experience Manager
Spredfast
8.5
Audience targeting
Adobe Experience Manager
Spredfast
7.8
Content optimization
Adobe Experience Manager
Spredfast
5.1
Workflow management
Adobe Experience Manager
Spredfast
9.0

Engagement

Adobe Experience Manager
Spredfast
8.0
Automated routing and prioritization
Adobe Experience Manager
Spredfast
8.2
Customer interaction histories
Adobe Experience Manager
Spredfast
8.1
Bulk actions
Adobe Experience Manager
Spredfast
7.8

Marketing

Adobe Experience Manager
Spredfast
7.4
Lead generation
Adobe Experience Manager
Spredfast
6.5
Content marketing
Adobe Experience Manager
Spredfast
8.0
Paid media management
Adobe Experience Manager
Spredfast
7.1
Campaigns and promotions
Adobe Experience Manager
Spredfast
8.2

Channel coverage/integration

Adobe Experience Manager
Spredfast
7.9
Twitter
Adobe Experience Manager
Spredfast
9.5
Facebook
Adobe Experience Manager
Spredfast
9.2
LinkedIn
Adobe Experience Manager
Spredfast
7.4
Google+
Adobe Experience Manager
Spredfast
7.6
Instagram
Adobe Experience Manager
Spredfast
8.1
Pinterest
Adobe Experience Manager
Spredfast
6.6
YouTube
Adobe Experience Manager
Spredfast
7.0

Reporting/analytics

Adobe Experience Manager
Spredfast
7.9
Campaign success analytics
Adobe Experience Manager
Spredfast
7.7
Real-time tracking
Adobe Experience Manager
Spredfast
8.0
Competitor analysis
Adobe Experience Manager
Spredfast
8.0

Account management

Adobe Experience Manager
Spredfast
7.9
Role-based user permissions & privileges
Adobe Experience Manager
Spredfast
8.8
Mobile access
Adobe Experience Manager
Spredfast
7.0

Pros

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo
  • Support- They are always available for any questions or concerns you may have regarding data searches and specific areas to search and they always provide you with the most recent updates.
  • Approachable and Dependable On- Boarding Staff (sales)- Each member of the on boarding team for Spredfast shown genuine concern and enthusiasm to work with myself and my staff to ensure the Spredfast platform and team can and would function to it's highest capacity.
  • Training - The on-site training provided by Spredfast was seamless and direct. Each of my staff enjoyed knowing how to utilize the platform with a more efficient view of social sites in one location and the ability to triage and assist customer's from all 3 social sites in one space.
Latasha Howard profile photo

Cons

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams profile photo
  • Full Social Site Functions - Such as banning, blocking or hiding for Instagram and Twitter.
Latasha Howard profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
Spredfast8.2
Based on 31 answers
• Spredfast has become an integral part of our operations.
No photo available

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
Spredfast8.0
Based on 23 answers
• UI has improved quite a lot over time (we were a very early customer) and it is certainly a lot easier to use than it used to be.
• The analytics UI, in particular, is not great. It’s functional, but not easy to grab the right data and build a report within the product. We have to export data to something else to create visually attractive charts and graphs. The current output is not as eye catching as we’d like when presenting data to senior management. We would really prefer something more plug-and-play. (They have hired an analytics PM to focus on this problem, so we are confident that it will get better).
• The UIs for Publishing and Monitoring have been completely re-designed and are much better now
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Spredfast10.0
Based on 11 answers
I don’t think we’ve experienced any unplanned downtime in the short time we’ve licensed the tool. In a few cases, we’ve encountered bugs but they were not critical and were resolved in a timely manner.
No photo available

Performance

No score
No answers yet
No answers on this topic
Spredfast9.0
Based on 7 answers
The pages load quickly and reports generate almost instantaneously
Garrett Estrada profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
Spredfast9.8
Based on 25 answers
The support staff is always available and when there is more time or information needed they do not hesitate to advise and update you as soon as possible, whether it be via email and/ or a courtesy call. They are a proactive support staff as each encounter I have had, a member of the staff would advise of additional avenues for research and data reporting in regards to Intelligence.
Latasha Howard profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Spredfast8.9
Based on 7 answers
Great, onsite training that facilitated lots of higher-level business conversations
No photo available

Online Training

No score
No answers yet
No answers on this topic
Spredfast7.9
Based on 7 answers
• • We did several different types of training. We went there for initial training, and we had them send a trainer into our facilities. We also used the online webinars extensively. In general, I thought that the training needed to be a little more formal. It tends to be more of a software tour, rather than actual hands-on training. This is an opportunity for improvement that they are aware of an working on.
No photo available

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
Spredfast9.4
Based on 23 answers
We had plenty of support during implementation, but there was definitely a huge learning curb as we learned about all the permissions, access, etc.
Jesse McCarl profile photo

Alternatives Considered

AEM provides a better way to control user permissions which Content Marketer is lacking. Moreover, the ability to integrate with the Adobe Target product provides a wider range of audience segments that can be targeted besides the default author-targeted functionalities. It really helps create a custom user experience for a variety of users that might be looking for different things on the site (for example, doctors vs. patients etc.).
Tea Dejanovic profile photo
All tools were piloted in an controlled environment Spredfast ticked all the boxes.
Richard Reeves profile photo

Scalability

No score
No answers yet
No answers on this topic
Spredfast8.4
Based on 17 answers
The tool can be scaled to any level from what we have seen so far we see no concerns in adding more channels or teams without complications.
Richard Reeves profile photo

Return on Investment

  • Difficult to calculate ROI, which would likely only be measured by time savings and improved SEO.
  • Takes time, which lowers productivity, to get up and running smoothly when first adopted.
  • Ensures we're using best practices, including maximizing SEO and more, through check lists and evaluations/ratings.
Courtney E. Howard profile photo
  • Better customer service
  • Faster response times
  • Better reach
Stephanie Gonzales profile photo

Screenshots

Adobe Experience Manager

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Experience Manager More Information

Spredfast

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Spredfast More Information