What users are saying about
Top Rated
150 Ratings

Spredfast

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Top Rated
106 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101

Spredfast

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Top Rated
106 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Spredfast

Having the ability to schedule and use analytics in the same platform is a huge benefit. From the beginning Spredfast is very easy to navigate and simple to catch on to using the basic functions.
No photo available

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
Spredfast
Role-based user permissions
Adobe Experience Manager
8.2
Spredfast

Platform & Infrastructure

Adobe Experience Manager
7.6
Spredfast
API
Adobe Experience Manager
7.5
Spredfast
Internationalization / multi-language
Adobe Experience Manager
7.7
Spredfast

Web Content Creation

Adobe Experience Manager
7.0
Spredfast
WYSIWYG editor
Adobe Experience Manager
8.2
Spredfast
Code quality / cleanliness
Adobe Experience Manager
7.0
Spredfast
Admin section
Adobe Experience Manager
7.5
Spredfast
Page templates
Adobe Experience Manager
6.9
Spredfast
Library of website themes
Adobe Experience Manager
5.5
Spredfast
Mobile optimization / responsive design
Adobe Experience Manager
7.0
Spredfast
Publishing workflow
Adobe Experience Manager
8.0
Spredfast
Form generator
Adobe Experience Manager
6.3
Spredfast

Web Content Management

Adobe Experience Manager
6.1
Spredfast
Content taxonomy
Adobe Experience Manager
6.6
Spredfast
SEO support
Adobe Experience Manager
6.5
Spredfast
Bulk management
Adobe Experience Manager
6.1
Spredfast
Availability / breadth of extensions
Adobe Experience Manager
6.1
Spredfast
Community / comment management
Adobe Experience Manager
5.4
Spredfast

Listening/monitoring

Adobe Experience Manager
Spredfast
7.5
Boolean keyword searches
Adobe Experience Manager
Spredfast
8.6
Filtering out noise/spam
Adobe Experience Manager
Spredfast
7.3
Sentiment analysis
Adobe Experience Manager
Spredfast
6.4
Broad channel coverage
Adobe Experience Manager
Spredfast
7.9

Publishing

Adobe Experience Manager
Spredfast
7.6
Content planning and scheduling
Adobe Experience Manager
Spredfast
8.7
Audience targeting
Adobe Experience Manager
Spredfast
7.8
Content optimization
Adobe Experience Manager
Spredfast
5.0
Workflow management
Adobe Experience Manager
Spredfast
9.0

Engagement

Adobe Experience Manager
Spredfast
8.0
Automated routing and prioritization
Adobe Experience Manager
Spredfast
8.1
Customer interaction histories
Adobe Experience Manager
Spredfast
8.1
Bulk actions
Adobe Experience Manager
Spredfast
7.8

Marketing

Adobe Experience Manager
Spredfast
7.4
Lead generation
Adobe Experience Manager
Spredfast
6.5
Content marketing
Adobe Experience Manager
Spredfast
8.0
Paid media management
Adobe Experience Manager
Spredfast
7.1
Campaigns and promotions
Adobe Experience Manager
Spredfast
8.0

Channel coverage/integration

Adobe Experience Manager
Spredfast
8.0
Twitter
Adobe Experience Manager
Spredfast
9.6
Facebook
Adobe Experience Manager
Spredfast
9.4
LinkedIn
Adobe Experience Manager
Spredfast
7.5
Google+
Adobe Experience Manager
Spredfast
7.7
Instagram
Adobe Experience Manager
Spredfast
7.8
Pinterest
Adobe Experience Manager
Spredfast
6.7
YouTube
Adobe Experience Manager
Spredfast
7.3

Reporting/analytics

Adobe Experience Manager
Spredfast
8.1
Campaign success analytics
Adobe Experience Manager
Spredfast
8.0
Real-time tracking
Adobe Experience Manager
Spredfast
8.4
Competitor analysis
Adobe Experience Manager
Spredfast
8.0

Account management

Adobe Experience Manager
Spredfast
7.6
Role-based user permissions & privileges
Adobe Experience Manager
Spredfast
8.3
Mobile access
Adobe Experience Manager
Spredfast
7.0

Pros

  • Manages web content with an intuitive WYSIWYG authoring experience.
  • Manages Digital Assets used by your website such as images, audio, documents, etc.
  • Creates an simple easy to use experience to generate web content. Centers all web content generation around the author.
Vagner Polund profile photo
  • Customer service and account management is excellent. All the Spredfast people we deal with have been helpful, professional and genuinely care about our success using the products.
  • The interface is straightforward and well designed. The Product team at Spredfast also release improvements throughout the year, which are well documented and add genuine functionality - not just bells and whistles.
  • The help pages within the platform are well put together and serve as a good first port of call when we've had any issues.
  • Implementation was well managed and the training sessions delivered to our teams were very useful. These have found their way to our intranet, and new employees watch the recorded sessions to get up to speed.
Joe Hill profile photo

Cons

  • The move to the new interface for authoring is drastically different from the previous interface. Moving has been difficult.
  • Since it is so customizable, a talented web dev team is needed to make all the parts.
  • It is not easy to tell if the page is live or draft in the new interface.
  • Integration with non-Adobe marketing automation tools is very difficult.
No photo available
  • Some improvements to the analytics within Conversations would be helpful - I know there are plans to allow bespoke KPIs to be created and this would be a welcome addition.
  • Simpler user management within the Intelligence platform - this is not yet aligned with the Conversations platform.
Joe Hill profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
Spredfast8.2
Based on 31 answers
There is no product like Spredfast. Our company lives and dies by the analytics, and to date we have not seen a more comprehensive analytics structure for any social media management tool. Spredfast support is also fantastic, responding and resolving any and all questions, ideas, or complaints, usually in 24 hours.
No photo available

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
Spredfast8.0
Based on 24 answers
Spredfast is an intuitive and user-friendly tool. They did well on aesthetics too!
Angel Soria, MBA profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Spredfast10.0
Based on 11 answers
I've always found Spredfast to be incredibly responsive.
No photo available

Performance

No score
No answers yet
No answers on this topic
Spredfast9.0
Based on 7 answers
The pages load quickly and reports generate almost instantaneously
Garrett Estrada profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
Spredfast8.9
Based on 26 answers
Outstanding. Really. I developed genuine relationships with the support staff and felt they treated us with the utmost care and had a true desire to help. Couldn't ask for more than that!
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Spredfast8.9
Based on 7 answers
It was an intimate and personal meeting and the trainer was exceptionally patient. This was an amazing experience for our higher ups.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Spredfast7.9
Based on 7 answers
it is important to note that my perspective is not necessarily common - I'm a geek/nerd/poweruser in general, so I found the online resources to be more than adequate (and often very aesthetically pleasing, too). That said, a less "geeky" person might struggle a bit.
No photo available

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
Spredfast9.0
Based on 24 answers
• • Implementation has been difficult and slow but due almost entirely to internal issues and the “housekeeping” that comes with implementation social media management. Part of the problem has been lack of proper internal resources to fully focus on the deployment – an issue we’ve recently solved for so our deployment is moving along very quickly. The most difficult part of the deployment is auditing the organization to understand all the Twitter and Facebook accounts that exist across the organization. We then need to find the credentials for all of these accounts and shut some of them down. This is a bit of a logistical nightmare. Because we have now hired someone to manage this process and have recognized the need for a social media operations team, accounts for 9 o four 12 regions are fully loaded into the system and we expect all to be completely by the end of 2013. Having the social media marketers try to manage this enterprise rolloout was not a good idea.
• We have also encountered some technology issues in the stores. Some staff members have old computers with unsupported browsers, and this has been an unexpected issue to deal with
No photo available

Alternatives Considered

AEM exceeds WordPress on customizability. It is the backbone for the many modules and APIs we need to run our business.
No photo available
Gregory Tan profile photo

Scalability

No score
No answers yet
No answers on this topic
Spredfast8.4
Based on 18 answers
Works for absolutely any size or dynamic of a company.
Jesse McCarl profile photo

Return on Investment

  • Positive: Can quickly create and launch marketing campaigns.
  • Negative: Can be expensive to develop custom AEM experiences.
No photo available
  • Main operational benefit is time savings. It’s now possible for us to schedule posts across multiple channels simultaneously. The time this saves the team can be spent on higher-order work such as actually being social: interacting with customers!
No photo available

Screenshots

Adobe Experience Manager

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Experience Manager More Information

Spredfast

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Spredfast More Information