What users are saying about
176 Ratings
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Score 8.2 out of 100
31 Ratings
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Score 8 out of 100

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
Anonymous | TrustRadius Reviewer

Upland Kapost

Kapost has potential to be a great asset in small and large orgs. If you're not producing a great deal of content, or coordinating across a large team, there's still tremendous value, but it scales as your org scales because it makes it easier to coordinate and manage large teams and large content archives.
Scott Barker | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager
8.4
Upland Kapost
Role-based user permissions
Adobe Experience Manager
8.4
Upland Kapost

Platform & Infrastructure

Adobe Experience Manager
8.0
Upland Kapost
API
Adobe Experience Manager
7.8
Upland Kapost
Internationalization / multi-language
Adobe Experience Manager
8.2
Upland Kapost

Web Content Creation

Adobe Experience Manager
7.1
Upland Kapost
WYSIWYG editor
Adobe Experience Manager
6.7
Upland Kapost
Code quality / cleanliness
Adobe Experience Manager
6.9
Upland Kapost
Admin section
Adobe Experience Manager
7.3
Upland Kapost
Page templates
Adobe Experience Manager
7.4
Upland Kapost
Library of website themes
Adobe Experience Manager
7.0
Upland Kapost
Mobile optimization / responsive design
Adobe Experience Manager
7.3
Upland Kapost
Publishing workflow
Adobe Experience Manager
7.3
Upland Kapost
Form generator
Adobe Experience Manager
7.0
Upland Kapost

Web Content Management

Adobe Experience Manager
6.8
Upland Kapost
Content taxonomy
Adobe Experience Manager
7.8
Upland Kapost
SEO support
Adobe Experience Manager
6.4
Upland Kapost
Bulk management
Adobe Experience Manager
6.8
Upland Kapost
Availability / breadth of extensions
Adobe Experience Manager
6.4
Upland Kapost
Community / comment management
Adobe Experience Manager
6.8
Upland Kapost

Content Creation

Adobe Experience Manager
Upland Kapost
8.7
Ideation
Adobe Experience Manager
Upland Kapost
8.0
Approval workflows
Adobe Experience Manager
Upland Kapost
8.9
Content collaboration
Adobe Experience Manager
Upland Kapost
8.9
Content calendar
Adobe Experience Manager
Upland Kapost
8.9
Network for content licensing/production
Adobe Experience Manager
Upland Kapost
9.0

Content Publishing

Adobe Experience Manager
Upland Kapost
8.2
Content hub
Adobe Experience Manager
Upland Kapost
8.4
Forms / Gated content
Adobe Experience Manager
Upland Kapost
7.5
Embedded CTAs
Adobe Experience Manager
Upland Kapost
7.9
Content distribution
Adobe Experience Manager
Upland Kapost
9.0
Content promotion
Adobe Experience Manager
Upland Kapost
8.3
Content automation
Adobe Experience Manager
Upland Kapost
8.0

Content Reporting & Analytics

Adobe Experience Manager
Upland Kapost
7.9
Audience profiling and targeting
Adobe Experience Manager
Upland Kapost
8.0
Closed-loop tracking and reporting
Adobe Experience Manager
Upland Kapost
8.0
Content performance analytics
Adobe Experience Manager
Upland Kapost
7.5
Campaign optimization dashboard
Adobe Experience Manager
Upland Kapost
8.0
Competitive analytics
Adobe Experience Manager
Upland Kapost
7.9

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal | TrustRadius Reviewer

Upland Kapost

  • Filtering: If you make the most out of your custom details and custom fields, you can gain newfound access to materials that may have long been lost in the ether. It's really easy for us, for instance, to see all of our videos at once. Or everything targeting a certain buying stage. Or you can keyword search to see everything on one topic.
  • Workflows: It's really nice to lay out "who sees what when" in a digital way, because everyone involved on an asset can easily see what stage things are at. You can also set deadlines to tasks, which seems a bit more firm than a casual email, because you can visually see how meeting your deadline fits within the whole timeline.
  • Calendars: The calendar feature is nice for us because we have a blog, so we can see when everything is (supposed) to go live. It's easy to see when I, as a copy editor, should be expecting work, so I can align my day accordingly. Way better than the old-fashioned "mental note" system.
Susan Kemp | TrustRadius Reviewer

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams | TrustRadius Reviewer

Upland Kapost

  • Social media distribution needs improvement. Specifically a calendar for planned Tweets and a better way to schedule multiple shares of the same content.
  • System performance is somewhat slow.
  • Should be an easier way to make changes, like adding custom fields or publication destinations, to all content types, rather than one at a time.
Amber Newman | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

Upland Kapost

Upland Kapost 10.0
Based on 2 answers
We are using some other systems that might have replaced Kapost, but none of them had the workflow functionality we were looking for. So, we're sticking with Kapost for now.
Lenore Brown | TrustRadius Reviewer

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

Upland Kapost

Upland Kapost 7.0
Based on 1 answer
The calendar view is a great feature and so are the custom views. It is relatively easy to see a clear view of what content the user is responsible for and then the due dates associated to it. The ability to create and update workflows for the team is easy to navigate and keeps us on track.
Anonymous | TrustRadius Reviewer

Support Rating

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
Anonymous | TrustRadius Reviewer

Upland Kapost

Upland Kapost 8.5
Based on 2 answers
The reputation of the product matches up to its reputation as one of the leaders in the space. I love that you can share and access content at your fingertips from anywhere. The downside is that it does not have the prettiest interface but you can get over this with its functionality.
Anonymous | TrustRadius Reviewer

Implementation Rating

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

Upland Kapost

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

Upland Kapost

Workfront has a lot of great features, but Kapost was the right tool for what we needed at the time. With a team of our size, we had to make sure we weren't biting off more than we could chew and the project never got off the ground. We had to be thoughtful with how we rolled it out.
Jim MacLeod | TrustRadius Reviewer

Scalability

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Upland Kapost

Upland Kapost 8.0
Based on 1 answer
It's easy to expand across an organization and the software is continuously being improved with new features rolled out to all users
Amanda Joshi | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager

  • Our brand requires a high level of polish and crisp functionality. AEM provides that for us. We do look as good as possible and it reflects well on our brand.
  • We can product new pages rapidly with our modules and so we can keep our content fresh and relevant.
  • Our brand value has risen considerably since we polished our web properties with AEM.
Saren Sakurai | TrustRadius Reviewer

Upland Kapost

  • It allows us all to compare other email campaigns to each other. We are also able to get almost instant results.
  • By having a working one system - we all can expect the same quality newsletters versus using an outside designer.
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Upland Kapost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
8.0
Upland Kapost
7.9

Likelihood to Renew

Adobe Experience Manager
9.0
Upland Kapost
10.0

Usability

Adobe Experience Manager
10.0
Upland Kapost
7.0

Support Rating

Adobe Experience Manager
9.0
Upland Kapost
8.5

Implementation Rating

Adobe Experience Manager
8.7
Upland Kapost

Scalability

Adobe Experience Manager
Upland Kapost
8.0

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