What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.2 out of 100

Likelihood to Recommend

Adobe Experience Platform

The Adobe Experience Platform is well suited for companies that are maturing or have matured in their digital offerings and are looking for very sophisticated tools to elevate to the next level. It's also for well resourced teams, both financially and head count to take advantage of the deep functionality and integrations.
Anonymous | TrustRadius Reviewer

FullContact

This is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research
Anonymous | TrustRadius Reviewer

Pros

Adobe Experience Platform

  • Integrated products for a holistic multi-channel marketing platform
  • Customization at it's finest. Very granular in it's settings, permissions, and functionality
  • Sophisticated products that are very powerful
Anonymous | TrustRadius Reviewer

FullContact

  • Update contact info daily
  • Manage contact database and segment lists
  • Allows you to export lists or the entire database
Anonymous | TrustRadius Reviewer

Cons

Adobe Experience Platform

  • You need to be well trained and resourced to use the product
  • Features and integration work but often times you need to pay Adobe consultants for help
  • Not transparent in their pricing per customer
Anonymous | TrustRadius Reviewer

FullContact

  • The extension can be a little buggy at times.
  • The limits on the free plan could be better
Matthew Fox | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Platform

No score
No answers yet
No answers on this topic

FullContact

FullContact 9.0
Based on 1 answer
This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact
Anonymous | TrustRadius Reviewer

Usability

Adobe Experience Platform

Adobe Experience Platform 7.0
Based on 1 answer
Overall I really like the Adobe Experience Cloud after a couple years of figuring out various tools. They are extremely powerful. The time commitment to learn them is high since it's not a tool you can easily begin using without much training.
Anonymous | TrustRadius Reviewer

FullContact

FullContact 10.0
Based on 1 answer
Very easy to use online and great mobile app as well
Anonymous | TrustRadius Reviewer

Reliability and Availability

Adobe Experience Platform

No score
No answers yet
No answers on this topic

FullContact

FullContact 9.0
Based on 1 answer
Automatically updates contacts daily
Anonymous | TrustRadius Reviewer

Performance

Adobe Experience Platform

No score
No answers yet
No answers on this topic

FullContact

FullContact 9.0
Based on 1 answer
Just make sure the app is not syncing on multiple devices at once -- this will cause a delay
Anonymous | TrustRadius Reviewer

Support Rating

Adobe Experience Platform

Adobe Experience Platform 8.0
Based on 1 answer
Adobe has support at all levels and for each product but beyond tool questions you'll often be told they can help but it requires some paid consulting hours. So you either hire Adobe consultants or find 3rd part consultants who know their products well.
Anonymous | TrustRadius Reviewer

FullContact

FullContact 10.0
Based on 2 answers
Their support is very responsive and friendly.
Karim Varela | TrustRadius Reviewer

In-Person Training

Adobe Experience Platform

No score
No answers yet
No answers on this topic

FullContact

FullContact 10.0
Based on 1 answer
Very user-friendly, especially since it aggregates information from Google every day to update contacts.
Anonymous | TrustRadius Reviewer

Online Training

Adobe Experience Platform

No score
No answers yet
No answers on this topic

FullContact

FullContact 7.0
Based on 1 answer
Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient
Anonymous | TrustRadius Reviewer

Implementation Rating

Adobe Experience Platform

No score
No answers yet
No answers on this topic

FullContact

FullContact 9.0
Based on 1 answer
Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Adobe Experience Platform

In most cases we have found Adobe products to be harder to use but offer a lot more capabilities. In some cases Adobe products are missing key, basic functions. Adobe does offer a more holistic toolset rather than buying pieces of the puzzle and having to integrate on your own but that results in paying for a higher price tag.
Anonymous | TrustRadius Reviewer

FullContact

The best feature is the daily contact updates from information found on the web. Also, it is the only app I've used that accurately transcribes info from business cards.
Anonymous | TrustRadius Reviewer

Scalability

Adobe Experience Platform

No score
No answers yet
No answers on this topic

FullContact

FullContact 9.0
Based on 1 answer
Easily updates contact information
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Experience Platform

  • The platform has allowed us to mature into digital spaces we couldn't otherwise have experienced
  • Contract pricing went up yearly on some products by 200%
  • We were able to consolidate email tools to save on yearly contract expenses
Anonymous | TrustRadius Reviewer

FullContact

  • Positive time saving after initial upload
  • Negative time investment to monitor and correct bulk uploading issues
  • Positive accurate social profile information
Matthew Fox | TrustRadius Reviewer

Pricing Details

Adobe Experience Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FullContact

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Add comparison